Location
Aruba - Marina and BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
8695 reviews
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Dec 22, 2024Customer Service
My adult children and I stayed at the Renaissance Wind Creek Aruba Resort 15-18 December 2024 and received the most amazing responsiveness and customer support from Shanella Pantophlet . We look forward to visiting this property again because of the friendly service and customer support Shanella provided
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Dec 20, 2024
Tropical paradise
Beautiful resort! We especially loved taking the ferry pat over to the private island to snorkel, swim and see the flamingos and iguanas. Many restaurants to choose from, spacious pools and hot tub amongst beautiful tropical landscape located on the ocean. Many activities are offered by the resort such as a carnival show, buffet dinner in the grounds, yoga in the morning and live entertainment.
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Dec 19, 2024
Amazing Stay
This was the best hotel that we could have stayed at in Aruba. Very easy transportation to Renaissance Island. Everyone on the staff made you feel welcomed. Loved all of the food options especially LG Smiths for dinner and Aquarius for breakfast. At Aquarius, we felt like family with all of the staff. There was one waiter who was exceptional and that was Betty. She made things feel like home at the start of each day.
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Dec 15, 2024Excellent service
The location of the resort and the access to the other renaissance properties was a plus nits like staying at three resorts at the same time. The shopping experience with the mall on the ground floor and easy access to the tram was a plus’s as well
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Dec 15, 2024
Day trip was amazing
We were not staying at the hotel , we booked a day trip to the flamingo island. Firstly I have to say that the private island is absolutely beautiful!! If you are thinking about booking, do it! You won’t be disappointed. But … we did have a bad experience with one of the staff members who I spoke to on the phone. I booked the tickets a week in advance and paid 250 dollars for two adults ( baby was free), I don’t know how I did it, but I got the dates mixed up and thought I had booked for Saturday 29th November, unfortunately when Saturday arrived i realised that it was actually Saturday 30th November, so we had missed our day. I called the hotel and was spoken to by a very rude man who did not want to help us at all. He kept cutting me off saying it was my mistake and that there was nothing he could and no refund , I told him many times that I didn’t want a refund we just wanted to use the tickets we had paid for, I asked to speak to a manager and he refused and put the phone down. We decided to get in a taxi and go to the desk, wow what a completely different reception we had there. They listened and sympathised and called the manager of the island straight away. Luckily she was a lovely woman who said of course we could still come. Very big thank you to Anoushka (The Purple Lady) she made sure our day was very special along with all her staff members who were just 5 star. The best service we have ever received. Food was delicious , cocktails amazing and the day was our best day of our 3 week vacation. My 3 year old son still talks about now . We will be back next year for sure. Although I hope not to encounter the first man on the phone again.