Riu Arecas

Customer ratings & reviews

TripAdvisor Traveler Rating

3588 reviews

• 

  Wonderful Hotel

  When you arrive at the reception the staff are so welcoming and obliging.This attitude prevails throughout all the staff in the restaurant, bars , poolside and house keeping. We have been here 5 times over the last few years and always feel we are coming home. The Hotel Director runs a very effective ,efficient and very clean hotel. When we leave this Friday we will be planning to hopefully return again soon.

  Apr 15, 2025
• 

  Fantastic Hotel we are returning this year for 3 weeks we loved it that much !!

  We were originally booked into Hovima adults only in Costa Adeje but the reviews were bad 👎 so we changed holiday to Riu Arecas and best choice we could of made👌 . Staff are very polite and professional all staff including cleaners and they keep it immaculate the toilets in main reception are immaculate as are the rooms. Food wise we were Hb and the choice was amazing always hot and plenty of choice for Breakfast and dinner, the drinks were very good priced too and loved the Evening entertainment and we seen it from our 4th floor room which was perfect 🥰. Pool areas immaculate and no entertainment teams in your face but quiet and pool bar staff lovely 😊. The area is perfect for exploring and local bus just outside of hotel. We are returning July 2025 for 3 weeks as we loved it so much and can not wait to see that fabulous view from our room we had last year fingers crossed 😀 See you soon Riu Arecas we highly recommend this hotel.

  Apr 14, 2025
• 

  Fabulous 4 Star Hotel

  I have to say what a little gem this hotel is! Having read a recent review they must have stayed at a different hotel. It’s our first time here and have to say for a four star hotel it is fabulous. The staff are lovely and the hotel is spotless. Yes okay like all hotels (believe me we stay in Tenerife 3/4 times a year and usually 5 star) all hotels have some wear and tear but it’s nothing like the last review suggests. The food at breakfast is lovely. There is plenty of choice to suit all diets and the porridge is the best! Maybe not an English sausage…..why not try a tortilla instead after all you are in Spain! The pool area and staff are lovely. If you don’t like concrete surrounded by lawn, there is a lovely area and infinity pool you can access by walking down a few steps. It’s sandy and no concrete insight! There’s a bar, spotlessly clean toilets, plenty of loungers and parasols. The spar shop is two minutes across the road if you wish to purchase water and another supermarket and coffee shop opposite. The rooms are spotless, the staff lovely. The drink on arrival yes is orange juice but again it’s 4 star! There is nothing wrong with that, We happen to be here and friends are here also! They are returning guests and say the service and cleanliness is as it’s always been We will be back……thank you Riu we will be sad to leave tomorrow

  Apr 14, 2025
• 

  Rubbish Hotel barley 3 star

  This Hotel barely 3 star. This was our 2nd visit after many years. Seriously in need of upgrade rooms are tired. Pool areas concrete discusting. Sun loungers were absolutely rubbish so uncomfortable no cushions. They do not supply water you have to walk uphill to local Spar to buy water. Breakfast basic no English sausages just mini frankfurters. Evening food not much better if you eat fish guess its OK but I am allergic. Pool bar staff stand chatting every one had to go and order and wait for drinks. Seating area in lobby so uncomfortable. Evening entertainment rubbish. Cleaners a bit hit and miss. Some reception staff o.k. Evening bar staff were very friendly. On arrival all you get after travelling a long time is a small glass of orange. I don't get some of the reviews saying excellent Hotel they have obviously not stayed in anything better. Would I return definitely NOT

  Apr 13, 2025
• 

  Good hotel for a reasonable price.

  We have been coming back for years mainly because this is a value for money holiday, the staff are friendly and the food is good. However the rooms are starting to look a bit dated and the paviours around the top pools need replacing. The surface is worn and horrible with bare feet. (The Palace is just as worn on the paviours) We use the beach area but would not want to use the top area This year we had a ground floor room which had mould in the corners of the shower. No need for this. We didn’t complain at the time as you don’t want to spoil a holiday by complaining. Housekeeping just need to check. I would go back as the hotel is in a good area and we don’t go on holiday to sit in the room we go for the sunshine.

  Apr 11, 2025