Just a short drive to the shopping, discos and restaurants of Cancun’s popular Hotel Zone, the Riu Caribe provides an exciting retreat for families and active travelers. A great value, guests to the Riu Caribe are treated to splendid, tropically-decorated guestrooms, modern fitness facilities, a popular kid’s club, 24-hours of upscale dining options and a selection of bars and lounges. With impressive Mayan-inspired architecture and a great location overlooking the crystal clear waters of the Mexican Caribbean, the Riu Caribe provides the perfect setting for family getaways and action packed vacations.


Reopening after a complete renovation on August 26, 2023, Riu Caribe Hotel will be the stage for your next vacation full of fun! This family beachfront resort will feature modern design, but also adding thrilling new services and amenities with the arrival of our successful and latest entertainment concept for adults: Riu Pool Party! Get ready to enjoy the 24-hour all-inclusive experience RIU is known for.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property information

Year built: 1997
Last renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet policy Pets Not Allowed
Early departure policy:
  • Early departure penalty: 1 night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early departure penalty: 2 nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 625 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Keeps getting better

    Second trip this year to this location after the remodel. This visit, we had no staff be grumpy at the sports bar. The bacon was actually crispy most days. Staff is constantly picking up after people but yet are never in the way. Will be back yet again.

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Perfect spot, food could be better.

    The location of the hotel is perfect, beautiful beach and views, nice pools and bars, food is good but I think it could be better, in the restaurants meat is a bit hard to eat, my parents had a difficult time with the steak at the steak house and kulinarium. For me it wasn't bad but it could be better.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Stunning views, wonderful people

    Good times had in the most beautiful location. Accommodation is clean, fresh and modern with the most stunning views. Staff friendly and helpful, and I have to make a special mention to Tony and the whole entertainment team who worked so incredibly hard and who made us smile everyday. Foam parties amazing, day trips beautiful, local bus is easy to use and lots of designer shops near by. Local shops very expensive. Food and drinks great at the hotel and met some amazing people during our stay. Looking forward to returning.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    The resort is beautiful very accommodating everything is great only thing I wish was that the restaurants and parties were open later, regardless I’m very happy I came to RIU and will be choosing RIU again soon thank you

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst place ever.

    0 is my rating. They are racist at this resort from the moment I checked in. If your signature doesn’t match your passport then you aren’t allowed to check in. I signed 4 times and all the person checking me in could do Was laugh in my face because my signature didn’t match. He refused to give me my room. I asked someone of another race were they treated in this manner and they said no. I asked to speak with a manager he didn’t even address the staff member. He stated that he knew his staff and he wasn’t laughing in my face. They follow you around after you spend your money to be here. They make you feel unwelcome and don’t appreciate you taking the take out to visit here. They mainly forget if we don’t come here. You have no job.

    Dec 18, 2024