Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars

    - El Cerro
    - El Estero
    - Sports Bar
    - La Plaza Bar
    - Playa Bruja
    - La Tambora
    - Margarita
    - Pepe's Foodv

  • Various Restaurants
    - Las Tres Islas
    - Bamboo
    - El Malecon
    - Tabasco
    - Las Gaviotas
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Fitness center on-site
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Catamarans
    Kayaking
    Body board
    1 introductory scuba diving lesson in the pool
  • Pool
    There are 5 pools on-site.  This property has swim-up pool bars

  • Sauna †
  • Spa
Off-Site Recreation
  • Golf †
    There is a golf course located within a mile of the property.
On-Site Attraction
  • Splash Water World
    Aquatic park
  • On-site Entertainment
    Daytime entertainment program for adults (daily)
    Shows, Riu evening program or live music (daily)
    Complimentary entrance to "Pacha" night club and drinks (open six nights a week)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5644 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very pleasant stay

    It was a great vacation, everyone in our family had something to do. We all enjoyed it very much. Definitely returning sometime.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    It was my first time at the riu emerald bay and i was pleasantly surprised. We were in the main building, the ocean view was outstanding. Animation was great. I enjoyed the yoga class every morning And the food was good, as vegan, i always found something to eat

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family trip

    very pleased with the food,, New Y Eve night was excellent.. not enough elevators,,slow,,we had a wheelchair so couldnlt use the staris,, need someone to handle the ice cream dipping,, very unsanitary with everyohes hands in the freezer,, lady was dipping her ice cream and her lond hair was touchihng the ice cream,, needless to say i walked off,,waitors were very good,, wasnt impressed with the entertainment that we seen, over all, we had a nce relaxing time

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best hotel

    The staff were very kind and friendly. I was worried there wouldn’t be any vegetarian options but there were a lot of choices, I was full at every meal. I had a great experience, I plan to go back!

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    GREAT STAY IN DECEMBER

    It was clean and well kept. The food was excellent and there was alot of it. The beach was beautiful and everyone was very friendly.

    Jan 11, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policy -     Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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