Resort Details
- American CountrySports bar
- Bob’s Barbeach bar
- Green IslandMain Buffet restaurant. Breakfast and dinner.
- Island CovePoolside restaurant buffet with live cooking stations and assorted desserts. Lunch only.
- JamminLobby bar
- KulinariumA-la-carte restaurant. Dinner only.
- LuigiItalian a-la-carte restaurant. Dinner only.
- MandalayAsian a-la-carte restaurant. Dinner only.
- Pepe´s Food GrillSnacks. Lunch only.
- RastamanSwim-up bar
- Reggae HallLounge bar terraces
- The Plaza Bar
- The SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTaco station buffet. Lunch and snacks only.
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's pool- Children's swimming pool 76 m² with slides.
- Children's program, onsite
Riu Land Kids club with common activities for children such as games, drawing, theater plays, movies projection and the like.
- Direct access to a beach
- Fitness center on-site
- General- Daytime entertainment programme for adults- Live music, shows & RIU entertainment- RIU Party (once a week)- Pickleball
- Gym
- Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Kayaking
- Paddle boat
- Body boarding
- Intro scuba lesson in pool - Pool4 swimming pools
- Sauna
- Spa †
- Golf †There is a golf course located within 10 miles of the property.
- Motorized Water Sports †- Scuba diving school, certified PADI
- Parasailing
- Jet ski
- Glass Bottom Boat Excursion
- Sunset Cruise
- Catamaran Fat Cat Excursion
- Banana Boat
- Water Skiing
- On-site EntertainmentVarious musical and Riu theme shows
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
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holiday of dreams
well where do I start, this hotel and the staff are amazing, the room was clean and comfortable, the mini bar and optics were a fabulous touch, the restaurants were all spot on, the food was well cooked and lots of choice, the swimming pools were never too busy and there was plenty of room on the beach too. The entertainment crew were incredible, they worked so hard and the Riu parties were unforgettable, we had the best time and can't wait to come back next year
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The customer service was excellent. The staff must be commended as they made me feel comfortable to vacation in my count
It was excellent, I felt good to vacation in my own country. The ambiance was beautiful. The employees had great customer service.
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One night getaway
Great food Great service Every thing was great Elevators would be nice Lots of pools Lot of chairs on the beach
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Great hotel, Great food, Great staff
I cannot fault Riu Negril at all. From the moment we arrived to the time of departure we were happy. The service received was top tier.
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RIU Negril vs Ocho RIos
Overall we had a lovely stay at the hotel. The rooms were newly refurbished, clean and beds were very comfortable. The room bar was restocked most days and there was also a coffee machine that you can also use to make tea! The food and drinks/cocktails were really nice and the staff were friendly. The pools and loungers were mostly clean, the beach was absolutely amazing and there were points in the day where you could find a nice quiet spot which we liked. The entertainment was varied and quite enjoyable. We loved the Sunday night Jamaican themed beach party! The entertainment staff are very talented and we enjoyed their performances throughout the week. One thing I didn’t love was they never spoke with their authentic Jamaican accents. It seemed they all had to put on a fake American accent, which was a shame as I love patois! In terms of improvements for the hotel, it could do with having an ATM. There nearest ATM was about a 10mins drive away (or over 1 hour walk according to google maps), however if you don’t have transport you have to pay for a very expensive taxi to get there! We were charged $200 USD for a return trip! Just be prepared for those taxi costs. The other thing to note is there are no lifts in the hotel. If you have mobility issues be sure to get a room on the ground floor. Some in our group struggled to walk and we asked to borrow the wheelchair. We were told they have 1 wheelchair for the entire hotel and it is for emergency use only. A few days later the same wheelchair was still parked in the same place we left it in our building and we eventually saw other wheelchairs around the hotel. I’m not sure why we were lied to… The were also power cuts at least 3 times in our first week at the hotel. The was quite disruptive to our stay but we did receive compensation from our holiday provider because of this. Having done both RIU Ocho Rios and Negril, they are both amazing but offer slightly different experiences. If you are looking for a more calm and quiet stay, Negril is perfect. The clientele in Ocho Rios are slightly younger, so there is a bit more hustle and bustle. In Ocho Rios there are more things to do in the locality and I would say the food was comparable for both, though since the refurbishment there is more variety at the Negril location. Overall I would stay at both again in a heartbeat! Just bring a lot of money for those taxi costs if you want to go out of the hotel at all.
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryGuests staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guests stating at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26