Open on May 2024, immerse yourself in the signature All-Inclusive experience RIU is renowned for at the new family-friendly Hotel Riu Palace Aquarelle, where idyllic landscapes come to life. Prepare for an unparalleled experience brimming with entertainment tailored for all ages!


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Resort details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Minimum check-in age: 18
General policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed
Early departure policy:
  • Early departure penalty: 1 night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early departure penalty: 2 nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 622 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very beautiful resort!

    My family and I went to this resort for our birthdays. We had a wonderful time while we were there. The staff were very nice and fun. Mo and Dwayne were the best bartenders! We will definitely be back next year!

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome stay

    We would give this trip of 5 out of 5 stars the entertainment was good. The hospitality was good and the food was delicious. We had no complaints. Only minor complaint is that we wish they had more things to do for the kids. RIUland didn’t really have much to offer for the little ones but the entertainment at night was 10 out of 10 would highly recommend

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Eight is Great

    We had a fabulous time, we absolutely love Jamaica!! Only a few suggestions we would have more reggae, the buffet is repetitive maybe do theme nights and the Japanese restaurant we wish it was Teppanyaki out only dislike was the Italian restaurant. We can't say enough about how amazing the entertainment staff is!! Would 💯💯💯 recommend and will be back!!

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay

    This hotel was amazing from the check in to check out all the staff members was nice, friendly and professional. The room was nice and clean I loved the view of the ocean and pools from the balcony. I will definitely recommend this hotel to friends and family.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice place but needs some improvement!

    This is the 3rd Riu that we have stayed in. We are celebrating our 10th anniversary. I am not going to make this a long drawn out review. I feel that the place is beautiful and clean. The majority of the staff was great. The food was good but nothing to brag about. The steakhouse was great. THE NEGATIVES! Could never get waited on at pool side or the beach. Stayed at the Riu in Nigril the year before and NEVER had this issue! As I stated we were celebrating our 10th anniversary . What the hotel gave us was a joke! They sent up a plate with one orio cookie, one marshmallow, and a piece of browny! ALL OF THESE ITEMS CAN BE GOT AT THE BUFFET! This was very disappointing! A person spends a lot of money to stay at a nice place and they couldn't have gave us a bottle of wine or champagne! I truly believe when places get so big management becomes disconnected with the customer. Sincerely Ron.

    Dec 18, 2024