Resort Details
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- Various Restaurants• Main restaurant: White Bay• Gourmet restaurant: Krystal• Italian restaurant: Napoli• Asian restaurant: Kyoto• Steakhouse• Jerk Station: Pepe's Food
- 24-hour room service†
- Pool†
- Wi-Fi
† Fees may apply
- Children's pool †Children's swimming pool.
- Children's program, onsite †Daytime entertainment program for children.
- Direct access to a beach †
- Fitness center on-site †Restricted to guests 18 years and older.
- Non-Motorized Water Sports †- Windsurfing- Sailing- Snorkeling equipment- Kayaking- Body boarding
- Pool †Six swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
697 reviews-
Wonderful Birthday
The GOOD PART - Rooms were excellent & clean, great views. The property is well maintained, Drinks and Bartenders were excellent, Staff very pleasant & professional, Excellent Customer Service, Great Amenities, Pools, Entertainment was magnificent (all day, everyday, you canotttt be bored!), Hotel is right on the Beach, Lots of nightlife. DISAPPOINTING PART - Beach shore needed to be cleaned daily like other hotels we have stayed in Jamaica. The Food was mediocre at buffet except the curried chicken. Serving lamb as "curried goat". Two of the 4 Restaurants are closed on the weekend. Very limited seating at the restaurants. Buffet is small for such a large resort and limited in food choices compared to other hotels we have stayed in Jamaica. Hardly any authentic Jamaican food. When travelling to other countries tourists would like authentic native food. Stop Americanizing everything and thinking tourists don't want the authentic Jamaican flavors - we do!. Please add the flavors! There is already enough american/british bland foods at the buffets. Remember, alot of families like ourselves travel for food and we visit 3x per year.
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Love My Stay In RIU PALACE AQUARELLE
Everything was too tier. Great food , entertainment, and so much to do. The water sports was so fun. I’ll visit over and over again.
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Well needed break from the frigid cold 🥶
I liked the check-in process and overall, i think there is value staying here. Based on the rate I paid I have no complaints. This was my first RIU stay. All the other reviews on here are pretty accurate so i'm not going to repeat. I did think the food was good but probably wont get to try everything as I'm going off site a lot. The staff at this hotel is 100%.
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Nice for families and fun
Stayed here in Jan with friends. The place was very nice, had many pools for adults and children, the entertainment staff were really good. My room was always cleaned. The rooms are a good size. Enjoyed the sauna. It was pretty crowded during this time which may have been the reason why we couldn't get a single reservation at any of their restaurants which was disappointing. You can only book 24 hrs in advance and they were booked up. Same issue with any spa services. I would avoid the taxis at the hotel.. huge ripoff and in USD. Next door they had massage services on the beach which was totally worth it. The water activities were canceled on our resort day because of weather. The paid excursions are super pricey and more expensive through the hotel. Better off booking directly. While it was a nice 80 degrees, not warm enough to swim in the oceans. I would go in late Jan when the temps pick up more.
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RIU AQUARELLE WAS AMAZING!!!
I recently stayed at the RIU AQUARELLE with a group of friends and family and I must admit a time was had. From the customer service to the food and bars, everything was top-tier. I will say that if you prefer top shelf liquor, you may want to bring your own, but other than that this resort is a 10/10.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26