Hotel Promotions
Optional Online Check-in.

Thank you for choosing RIU Hotels & Resorts for your upcoming stay, we really appreciate your custom and your loyalty.

We would like to introduce you to our new feature designed to help you to navigate the new normal procedures with your health and safety as our primary priority.

Web Check in allows you to pre-register yourself starting 7 days and up to 48 hours before your arrival day.

By doing so, you will spend more time experiencing our hotels and resorts and less time in queues due to enhanced health and safety procedures and the new normal protocols.

We strongly recommend you to use this new service by following these easy steps!

Direct access to https://www.riu.com/checkin-online

Mandatory Pre-check in Online: https://youtu.be/E51G5ksTZcs

Contactless Menu: https://youtu.be/wS0_0DSX9Yw

Electronic Signature: https://youtu.be/CcIuxGTlzm4

Applicable Dates:
Booking Dates: 12 Jun 2020 onwards
Travel Dates: 12 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.

Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.    

• Small bottle of Rum

• King bed (subject to availability at time of check-in)

• Late check-out (subject to availability at time of departure)

• Complimentary upgrade to next available room category (subject to availability and upon request) 

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival. 

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Elite Club Amenities.
Premium branded drinks at the exclusive bars
Exclusive lounge bar
Elite Club Restaurant
Exclusive breakfast, including a-la-carte menu options
Exclusive pool area with bar
Dedicated check-in area and Elite Club wristband
Early check-in depending on availability
Late check-out until 01 p.m.
Welcome gift
In-room aromatherapy
Exclusive room service menu
Upgraded in-room liquor dispenser (Premium brands)
Upgraded minibar with snacks and a bottle of wine or cava
Dinner reservation available for the a-la-carte restaurants

Important Information:   Amenities are subject to change.
Applicable Dates:
Booking Dates: 25 Jun 2024 to 23 Dec 2025
Travel Dates: 25 Jun 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.

Guests have daytime use of the following Riu properties: Riu Palace Punta Cana, and Riu Bambu. Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.


Important Information: Exchange privileges are subject to change.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All Inclusive program includes the following amenities:

• Breakfast: 

 - Varied buffet, live cooking stations, fruit, juices and Cava

• Lunch: 

 - Buffet with live cooking stations and assorted desserts. 

 - Food Court with different food stalls. 

 - "Pepe's Food" Grill, taco station and pizza.

• Dinner (main restaurant): 

 - Buffets and live cooking stations. 

 - Special evenings (three times a week)

• Various restaurants for optional à la carte dining.

• Snacks 24 hours a day.

• For additional lunches and snacks, free choice from a selection of restaurants at Riu Palace Bavaro, Riu Palace Punta Cana and

  Riu Bambu

• Beverages:

 - International drinks with top brands 24 hours a day

 - Daily signature drink

 - Drinks service at pool

 - Drinks at all bars within the Riu Resort (excluding Riu Palace Macao)

 - Minibar and regularly restocked liquor dispenser

• Room service 24 hours a day

• In-room safe

• Sports and activities: 

 - Beach-volleyball court and multipurpose sports pitch

 - Group fitness activities in the RiuFit area (daily)

 - Gym

 - At the Riu Resort: 3 tennis courts, steam bath

 - Windsurfing, kayaking, snorkelling equipment, small catamaran (maximum 2 people) and body board

 - Water park "Splash Water World" (at the Riu Resort), open 6 times a week

 - 1 introductory scuba diving lesson in pool

• Entertainment: 

 - Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily)

 - Daytime entertainment programme for adults (daily)

 - "Riu Party", theme parties for adults, several times a week

 - Riu evening programme, live music or shows (daily)

• Free entry to "Pacha" discotheque and drinks (open 6 nights a week)

• All accommodation, taxes and tips included


Important Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Applicable Dates:
Booking Dates: 16 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • 24 hours Sports Bar
  • Agave
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • American Country
    A-la-carte restaurant serving All-American favorites.
    Open for lunch, dinner and in-between snacks.
  • Candy
    Ice cream parlor
  • Capuchino
    Patisserie
  • Daiquiri Lobby Bar
  • Elite Club Lounge exclusively for Elite Club guest
  • Elite Club poolside and swim-up bar
    Exclusively for Elite Club guests
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only.
  • Food Court

    Variety of choices: Wok-Pokes, Taco Station, Fried Chicken, Pizza, "Pepe's Food" grill, Ice Cream Parlor, Creperie, bar "Bacano".

  • Joe`s Bar Cocktail Bar
  • Krystal

    A-la-carte restaurant serving fusion cuisine. Dinner only.

  • La Bambola
    Italian a-la-carte restaurant with starters buffet. Dinner only.
  • La Fiesta Lounge Bar
  • La Plaza Bar
  • La Yola and Naiboa poolside bars with swim-up bar
  • Melao poolside bar
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Taino
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.

  • The Bakery
    Patisserie
  • The Steakhouse
    A-la-carte restaurant. Dinner only.
  • Zen
    A-la-carte restaurant serving Asian cuisine. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    One children`s pool with pirate ship, slides and splash pad.
  • Children's program, onsite
    RiuLand Kids Club with open air playground and cinema
  • Direct access to a beach
  • Fitness center on-site
  • General
    Splash Water World acuatic park including children`s pool with slides.

    - Riu FIT activities

    - Multipurpose court

    - Ping Pong

    - Volleyball

    Entertainment:

    - Daytime entertainment programm for adults

    - Live music, shows and RIU entertainment

    - RIU Party - 4 weekly themed parties with Drinks Included

    - "Pacha" Nightclub with drinks included (open 6 nights a week)

  • Non-Motorized Water Sports
  • Pool
    There are 9 pools on-site. This property has swim-up bars.
  • Spa †
  • Steam bath
    Steam bath at the SPA
  • Tennis court
    3 tennis courts in the resort
Off-Site Recreation
  • Golf †
    There is a golf course located within a mile of the property.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10570 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Experience: Honest Review of all items

    Just came back from 5 days at Riu Palace: Elite Club, Swimout room. Before listing the items, I have travelled to many all inclusive in the Caribbean, last year staying at the Royalton Bavaro. I'm providing my objective review and you can decide what is ' good for you'. General Hotel Grounds and Lobby: Nicely kept. Beautiful upscale lobby with marble floors, and sculptures. Looks like a nice hotel in a big city rather than a Caribbean hotel. Beautiful. Lobby had a coffee shop and a bar. Hotel is not excessively big and everything seems to be within a reasonable short walk. NOTE: the kids area and waterpark is at the very front of the hotel. We only knew it was there because we passed it while on the bus-ride in. This could be good or bad depending on if you have kids or not. But, it's not close to the rest of the resort. Pools: There are 5 main pools (excluding the waterpark section). Elite Club and Adults only: VERY quiet. only a handful of people at these pools on any day at any time. Great if you want COMPLETE quiet. Activity Pool: Basic rectangular pool. Empty 90% of the day with the exception of water aerobics once a day. Drinking Pool: There is a separate pool with in-pool tables and bar. This is only for those who want to sit drink and chat all day. No swimming. Main Pool: Given the above, the main pool is very busy. As with most resorts, people reserve their chairs. if you want a seat in the 'front row', then you will have to do the same. But, if you don't mind being a row behind, then there are seats available. These back 'rows' also have a lot of shade. This pool can also be loud with kids. Given how far the waterpark is, I guess most parents just bring them to this pool. Surprising, no music or entertainment group throughout the day. They have some games a little later on (4pm), but nothing other than that. I would have at least expected some music playing on the speakers. Pool Service: There are waiters coming by taking orders, and a bar cart there during the day. I never had to wait for a drink. Room: Elite Swim-out: Swim out was kind of a waste (Royalton is 100% better). There are stairs, going into the 3ft pool. So, there is nothing you can do with it... if you go in, you are basically standing there. Royalton, had a shallow platform and had the two loungers partially submitted in the water. This has a patio area with loungers, but they couldn't be in the pool. Main benefit was you are on the main floor. Room was large and clean. Separate 'room' for the toilette (water closet), huge shower and restroom with double sink. No complaints. Elite Club: Your room will be closer to the pools. Separate loungers on the beach. These were at the back of the beach, so you couldn't even see the ocean. Not sure why they would have them so far back. Separate Pool: very quiet if you want that. Only Elite can make reservations at the restaurants for either 6pm or 8pm. This is helpful, but others just walk in since they don't see to be overly busy. Overall: My opinion, there isn't much benefit for paying for Elite. The only benefit is that you know you will have a room in a good location. Other than that, I don't see much use for it. Beach: When you walk down from the pool to the beach, it is VERY crowded. BUT... if you walk to the left for 30 seconds, you are still infront of the resort and the beach is almost empty! Huge beach area (length and depth), many chairs, and a lot of palm trees for shade. No seaweed, no rocks. We walked along the beach in front of other resorts (Grand Bahia to the left and Iberostar to the right). Riu had the best beach area (for size, flatness, and seaweed). Restaurants: Buffet: Large with a lot of selection. Lunch is the same everyday with little change, but there are many options. Dinner is mostly the same, with some variances for 'theme' nights. Nothing amazing, but always something good to eat. Food Court: There is a food court closer to the main pool. About 8-10 small restaurants, with Fried Chicken, Wok bowls, ice cream/crepes, hamburgers and Tacos. Fresh made tacos were great. Nice place to grab some quick eats without having to go into the buffet. AlaCarte: They were all good. If you are Elite, there is an Elite Cub restaurant which was the best. Service is top notch and food is excellent. American: Ribs, wings, etc Italian: good with antipasto buffet Elite: Great Krystal: High end. Very good. Japanese and Mexican: did not try Menus are outside the restaurants, so you can decide accordingly. Overall, the resort was very good and I would definitely go back. Everything was good with nothing to complain about. Nice hotel, good rooms, good service, no lines, and great beach area. I would put it inline with Royalton Bavaro, but Royalton would have a slight edge due to better SwimOut Room, slightly better restaurants and Diamond club amenities (ie beach loungers). But, you will not be disappointed with this hotel.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great place, food below average

    This was our first time in an All-inclusive resort and also first time in the DR. WE do have experience in travelling around the world and in different resorts as well as cruises for comparison. The room was great, felt very clean and comfortable. Everything worked well and was better than expected. The pools were also very nice as well as the beach. The resort had different entertainment which we didn't see too much of but what we saw was fun. We did go to the theme parties at the RIU party place and found them to be very entertaining. The bad: We had a very bad experience as far as the food. The first night we ate at Krystal and the short ribs were overcooked, potatoes were cold and desserts were not edible. Coffee Creme Brulee had no caramelized sugar on top and I found it to be inedible. Others got the smoked cheesecake and they also refused to eat it. Streakhouse for the 2nd night- The rest of my group said their food was fine but not great. I got a filet which appeared to be a large round blob and not in any way cut into a typical filet cut. I was able to carve some meat out of it but it was very veiny and full of muscle. Japanese restaurant (forgot name)- Food was good and not real complaints. Buffet- Average taste and food sitting out quite a while. Had lunch here twice. Selections were fine but overall lacked taste. Looking at hamburger patties reminded me of what is served in school lunches. Food court- Wok place was nice but the rest again had food sitting out for what seemed to long Overall service was great and nice people but this was the worst food experience of all of the resorts/cruises we have been on. I would hope they can improve because the overall place is very nice but food is such a significant part of the trip it can't be discounted.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic holiday

    First time in the Dominican Republic, the hotel was superb. Great food, room was massive. Plenty of room for my wife, my 5 year old and myself. Pools were great and right next to the beautiful beach. We are already looking at visiting the same hotel in February next year.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Riu Palace Bavaro

    Overall, this is a very nice resort! Tons of restaurants, great lunch buffet/snack area, lots of pools & great beach! We’ve stayed at Riu hotels about 10-12 times now and really enjoy to consistency of the brand. The water and beaches are beautiful in Punta Cana. When comparing Punta Cana to other resorts in Cancun, Aruba and Costa Rica, we found the service here to not be as good as in other locations. The towel booth staff was literally telling us to tip them. Service at the restaurants was sub-par compared to other resorts. Overall though, this is a great place to stay, very clean and great value for the money! Enjoy!

    Apr 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Stay at RIU Palce Bavaro

    Our second trip to this resort. It is a beautiful resort. The staff, especially Christian at the front desk was very helpful with a room issue we had. The grounds were very well kept. Our room was very well kept. The staff was very friendly. The food was excellent. Will be back again !

    Apr 12, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies:  Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

    The connecting Junior Suites has a minimum occupancy of 4 in each room booked.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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