Hotel Promotions
Elite Club Amenities
The guest staying in the Elite Club categories receive the following amenities:

• Premium room locations.
• Access to exclusive Elite Club lounge.
• Access to exclusive designated Elite Club beach area.
• Access to exclusive premium branded drinks at selected bars.
• Upgraded in-room liquor dispenser with premium brands.
• Upgraded minibar with snacks and bottle of wine.
• Upgraded room service menu.
• In-room aromatherapy.
• Exclusive welcome gift.
• Exclusive Elite Club a-la-carte restaurant for dinner.
• Exclusive restaurant for breakfast, including a-la-carte menu options.
• Dinner reservation available for the a-la carte restaurants through
the RIU App.
• Dedicated check in area and Elite Club wristband.
• Confirmed late check out until 1 PM and early check in based on
availability.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 04 Jan 2024 to 23 Dec 2026
Travel Dates: 04 Jan 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $500 in Resort Credits.
Guests will receive up to $500 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $630 in Resort Credits.
Guests will receive up to $630 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:

• All meals, snacks, and beverages 
• Room service 24 hours a day
• Regularly restocked minibar and liquor dispenser
• Drink service at the pool
• Group fitness activities in the RiuFit area
• Beach volleyball court, kayaking, small catamaran, bodyboarding
• Daytime entertainment program (daily)
• Live music, shows & Riu entertainment (daily)
• WiFi throughout the hotel
• Taxes and tips included

Important Information:  Redemption information will be provided by the hotel at check-in.  All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 10 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Pacifico have full access of the resort facilities at:

• Riu Vallarta
• Riu Jalisco.

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Feb 2023 to 23 Dec 2026
Travel Dates: 02 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner Only
  • Guacamole
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Kyoto
    A-la-carte restaurant serving Asian cuisine. Dinner only.
  • La Peninsula
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
  • La Toscana
    Italian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Tiki Taco
    Tacos. Lunch only.
  • Various Lounges/Bars
    - Sports Bar 24 hours with snacks
    - Marlin Swim-up Bar 
    - Daiquiri Lobby Bar
    - Bolero Theatre Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Elite Club Lounge exclusively for Elite Club guests
    - Elite Club Beach Bar exclusively for Elite Club guests
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Steam bath
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports
    This includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
  • Pool
    There is 3 pool on-site. 

  • Spa †
    There is 1 indoor hot tub. 
Off-Site Recreation
  • Golf †

    A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests. 

  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7178 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great stay

    This was our second stay in 5 months and it did not disappoint. We had an ocean front JR suite Elite club room which is considerably smaller than the full suite but has a great view. We found the bed to be VERY soft this time so sleeps were not as good. We talked to the front desk multiple times but nothing was ever done. We ate at all the restaurants and the food was good… not great. We discovered halfway through the stay that elite club members have a special area for a La carte breakfast which was amazing. The cabanas at the beach make the stay for us. We loved relaxing all day at the beach. We saw tiger eels in the water while taking walks on the beach. The resort is peaceful and welcoming. We love it and are going back in November.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Time at The Riu Palace Pacific!

    Went on a girls getaway from April 9th-16th, 2025 and it exceeded our expectations. The resort is so clean and well kept. The staff were all lovely. The demographic was mostly 55+ and everyone was well behaved ( We are younger 40s) The party pool was also very tame. We went for rest and relaxation so this resort was perfect. There were an abundance of chairs so you never had to chase any down. The rooms were great, food was great, weather great, ocean was great. The only thing we found a bit disappointing were the entertainment shows. All the singers they had in the lobby bar and through out the week were good but the actual shows and the audio of the shows were not well done. If you are looking for a relaxing trip this is definitely the place for you!

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Resort

    First time staying at a RIU Resort and it did not disappoint. This chain as well as this resort is our go to vacation destination

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    RIU Palace Pacifico

    This is our first AI trip in the Vallarta area. We've done AIs mainly in the Cancun area. We were mostly satisfied with our stay. Always found chairs on the pool and beach. Plenty of shades in the pool, probably the most of all the resorts we've stayed at. Didn't have to play the chairs game. Service was great, not having to wait a long time for drinks. Improvements can be made with the restaurants. There is always a long wait for the steakhouse if you're not there before 6PM. I think this can be alleviated if steak was also served on the other restaurants. In my view, the menu offering was also limited on the other ala carte restaurants. I'm used to seeing more than five or six entrees/appetizers from other AIs we've stayed at. The food quality is average to me. I would like to see improvement in this area.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good for Sitting by the Beach all Day

    I have no complaints for this resort but think it was pretty average. It was right on the beach which was nice, however is a bit of a drive from Puerta Vallarta if you are hoping to do any excursions out of there you have to drive- and with traffic it can take up a chunk of your day. All the staff was PHENOMENAL- amazing service the whole time. I personally didn’t love the nighttime entertainment and wasn’t a fan of the restaurant schedule. The food was good but felt very American. Another thing that seemed odd to me was housekeeping seemed to come throughout the entire day one by one starting fairly early and felt like went the whole day(one person came to restock the fridge and then somebody else came to clean and then somebody else came to restock the towels and then did a turn down service at night). I also wasn’t a fan of all the people asking if I wanted to buy sunglasses or get a massage 100 times a day when on the resorts beach. They did have various events and things to use such as a volleyball court and boogie boards which was fun! Overall the staff was amazing, the food was good and there was always an opportunity to have a drink in your hand. This would be a great place for somebody looking to sit by the beach or pool all day (well til 6). But if you are looking to get out and explore and/or have authentic Mexican food I would recommend elsewhere.

    Apr 13, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

    Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

{{title}}