Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Perico Chicote Lobby piano Bar
    - Los Rosario Lounge Bar with terrace
    - Sports Bar (24-hours)
    - La Plaza Pavilion bar
    - Sauna, Pool and Swim-up Bar
  • Various Restaurants
    - Krystal Fusion restaurant
    - La Altagracia Grill-Steak house, dinner only
    - La Bodega Spanish Rodizio, dinner only
    - La Isabela Main Restaurant restaurant-Buffet style with terrace
    - Luigi Italian Restaurant, a la carte dinner only
    - Yokohama Japanese restaurant, dinner only

    - Pool Snack bar and restaurant
    - Room service with continental breakfast and snacks

    Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes. 

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Daytime entertainment program for children.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
    Casino at neighboring resort.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
    - Banana boat
    - Parasailing
    - Water ski
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Windsurfing
    - Paddle boat
    - Snorkeling gear
    - kayaking
  • Pool
    There are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court
    There are 4 tennis courts on-site.
Off-Site Recreation
  • Golf †
    There is a golf course located within 10 miles of the property.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3240 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Island Paradise at the Palace

    Our second visit to the Palace, the first in July of 2014 and now in January of 2025, we fell in love with the property, people, and peacefulness of the Dominican all over. The food, entertainment, and customer service are top notch every single time. The beach was clean, vendors registered and uniformed, polite and not overbearing. The options for activities or leisure were the perfect balance. We will be back later this year with our two teen boys.

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Ok. People were friendly

    U need more English speaking people Italian restaurant suck Buffet could be better Need fans in toliet area U need some English shows beside Micheal jackson But still had a good time.. Weather was great... Love the Cappuccino bar Room real clean

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Vacation at Palace

    Great overall Staff at Breakfast, ( Roberto, Auddy) were fantastic to Family. Japanese restaurant was great, Steakhouse not great !

    Jan 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation

    Traveled with family of 5. Three kids ages 6 to 11. Service was outstanding. There were enough food options that everyone found something they liked.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10 yr anniversary

    My wife and I celebrated our 10yr anniversary here because we were married at this resort! Everything was great especially the service, there was a lot of families with children. It didn’t bother us, but if you’re looking for a place with or without a lot of children fyi.

    Jan 17, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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