Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Perico Chicote Lobby piano Bar
    - Los Rosario Lounge Bar with terrace
    - Sports Bar (24-hours)
    - La Plaza Pavilion bar
    - Sauna, Pool and Swim-up Bar
  • Various Restaurants
    - Krystal Fusion restaurant
    - La Altagracia Grill-Steak house, dinner only
    - La Bodega Spanish Rodizio, dinner only
    - La Isabela Main Restaurant restaurant-Buffet style with terrace
    - Luigi Italian Restaurant, a la carte dinner only
    - Yokohama Japanese restaurant, dinner only

    - Pool Snack bar and restaurant
    - Room service with continental breakfast and snacks

    Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes. 

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Daytime entertainment program for children.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
    Casino at neighboring resort.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
    - Banana boat
    - Parasailing
    - Water ski
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Windsurfing
    - Paddle boat
    - Snorkeling gear
    - kayaking
  • Pool
    There are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court
    There are 4 tennis courts on-site.
Off-Site Recreation
  • Golf †
    There is a golf course located within 10 miles of the property.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3319 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Vacay Riu Palace Punta Cana

    We took our kids and grandkids to DR and stayed at the lovely Riu Palace Punta Cana. We had an amazing time. The staff and service was wonderful. Big shout outs to Juma & Antanio at La Isabella who always looked out for us. Also to Olvi at the pool for his jovial laughter and wonderful attention. Only downside was the fire alarm that took us out of our room at 1:30 am on our last night. BUT, better safe than sorry.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Punta

    Every bar we went to had someone super friendly, funny, and always ready with a drink and a smile. They remembered our favorite orders, hyped us up with music, and made us feel like VIPs every day. Whether we were chilling by the pool or dancing at night, the bartenders brought the energy. Shoutout to the whole crew behind the bar—you guys are legends! 🍹🔥Every bar we went to had someone super friendly, funny, and always ready with a drink and a smile. They remembered our favorite orders, hyped us up with music, and made us feel like VIPs every day. Whether we were chilling by the pool or dancing at night, the bartenders brought the energy. Shoutout to the whole crew behind the bar—you guys are legends! 🍹🔥

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Alarms going off were first sign of trouble

    Our 1st day the alarms were going off every so often until it started to continue into the evening then at 12:30 AM were instructed to evacuate. No manager came to address the large crowd assembled in the stage area. I then returned to my room around 1:30 AM and it had a mildew smell. Day 2- I went to the reception area the next morning and said I wanted another room. I also mentioned that the alarm noise was an issue for me since I get migraines. Rafael switched me to another room but, all night long. we heard shouting and banging doors. Each night it got progressively worse. I then got sick and couldn't move. Day 5- I went for the 3rd time to have my room changed. I spoke with Edwin. He gave me the option of checking the location/room before I moved in. Finally, I was able to have a good's night rest with minimal noise. This was an Anniversary celebration and supposed to be a relaxing vacation, it was not! Our first room was not habitable, and moving 3 times is not how. I wanted to spend my time. You need to get it right the first time. I have been visiting the Dominican Republic for 30+ years and have never had this negative experience in all of the various resorts I have visited. The resort is beautiful and I wanted to mention great service from Esteban & Roberto from the buffet, Marcos one of our servers and two cleaning ladies Dona Maria & Dona Ana. The specialty restaurants were good.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Punta Cana is a beautiful destination

    Punta Cana is a beautiful destination! The sunshine, the blue water, and the softest sand are all amazing! The Hotel Riu Palace was fantastic, for the most part. The staff were very friendly and helpful. Huge shout out to Espinal at the pool bar. He did an outstanding job making sure we were happy and that our drinks were full at all times! Another shout out to Lamares at the La Isabela buffet. We had a group of 8, and he made sure that we were all seated together at the best tables. We ate at 3 of the a la carte restaurants, and they were very good. Unfortunately, there are a few complaints as well. One of our rooms did not have working air conditioning, and it took 3 maintenance visits before a new room was offered. The new room was a handicap room, so it was not ideal, but it worked. On our last night, alarms in the rooms started going off at 1:30am and lasted a good hour or so. After they had stopped for a while, an announcement came over the speakers for us to evacuate the building, so we all headed down to the lobby. There were many upset guests in the lobby, and it was not a good experience. After about an hour, we went back to our rooms, just to be woken up again by the alarms at 7am. Not a good way to end a fantastic vacation. Unfortunately, we will not be returning to this hotel.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Food, food, food, and everything else

    Toilets not flushing, not terribly friendly staff, worst food I have ver had, made me sick, hungry and everything you could imagine. Bed was hard and disgusting. Terrible stay, stay away!!! I wouldn’t come back here if someone paid me money to stay.

    Mar 24, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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