Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports
† Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
- Golf †There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8362 reviews
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Apr 22, 2025Just BEACHY!
The beach at Riu Palace TB is what makes this resort what it is. The clear blue/green water that you can see the sandy bottom and very minimal sea weed and just enough wave action to have fun but be safe are just a few of the wonderful things along the beach in front of RiU TB. The service and staff are exceptional as well, very friendly and accommodating. The ocean view jr suites are nice and spacious, we did get woke up a few times from the fire alarms, and the toilet didn't flush right away a couple times, but the a/c worked fine and we actually needed the extra blankets in the closet because we were cold. The food is good, with the exception of the Japanese restaurant. The pools are well maintained and with 3 of them, and the beach, there was always room at any of them. Towels and chairs were always available as well. We wish the coffee place inside the Daiquiri Bar in the lobby would have been open earlier than 10am, though. The jerk chicken hut was great for a quick lunch on the beach if you didn't want to go to the buffet. Would have liked to have had a wrist band that also served as your room door key so that you didn't have to carry those around or worry about losing it. There are no elevators at this resort, so keep that in mind if you get assigned a 3rd floor room. Overall, we have stayed in 2 Riu's and will continue to book with Riu for future vacations.
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Apr 21, 2025Awesome Vacation
Started out with a friendly check in with an awesome room. First day at the beach we were greeted by Andre & Judith and their big smiles. They always were there when you needed anything. The following morning we went to breakfast and were greeted by Derval & Twain all week and always started our days off on a positive note. The grounds are very well kept along with our room by Crystal and our guy who kept our bar well stocked. Sorry I didn’t get his name. We were able to get into the specialty restaurants 5 nights out of our 7 day stay. The buffet always something satisfying for our tastes. The Jerk Hut was a big hit for us for lunch as we could sit on the beach and enjoy the best Jerk Chicken that I Have ever had. One of my most favorite things was the local musicians playing music for us on the beach. The beach was one of the best that I have been and there was plenty of shade when needed. The entertainment was good and had something for everyone along with the added entertainment at the bars and the bartenders enthusiasm that really helped keep everyone entertained. Once again I feel as though I made a good choice in choosing to stay at a RIU Resort whether in Jamaica or the DR!
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Apr 21, 2025
Amazing
The customer service from the staff was off the charts! They were thoughtful and friendly. Everything was always on time, and help was just seconds away. The cleanliness of the rooms was spectacular. I can't wait to return this summer!! Peace & Love
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Apr 21, 2025
Palace Tropical Bay
Overall service and hospitality was excellent. Will continue to consider Rui Palace properties above all others.
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Apr 20, 2025
Perfection in every area
Another amazing stay here after staying last April. Hotel great can’t fault anything - clean, tidy, nice food, plenty of sun loungers, great entertainment, brilliant service from all & the most amazing beach 🏖️ with crystal clear water 🌊 Special mention to a few of the staff we dealt with directly at the hotel. First of all Beverly at reception who was very accommodating in getting ourselves & our daughter rooms next to each other. Then we had Damian, Twain, Derval, Christine whose service in the Nergril restaurant was first class & not forgetting Michelle’s omelettes 😋. We loved all the restaurants but our favourite was the steak restaurant great food, great service from all the staff. Shaun was brilliant in providing us table service & also Martin he has the most infectious smile who you can’t help but warm to 😊. The Entertainment team as always full of energy getting all involved & made to feel welcome. Special mention to Advance, Oshane, Zeus, Marcus, Lady T, Samoy, Spotlight who are an essential part of making this hotel what it is & making our stay all the more better. We had an exceptional cleaner in Paula who always left our room looking like a show home 🧼.. We did a couple excursions while there & we dealt with Okacha from Scuba Caribe he approached us on our first day & explained what they had to offer then he left us to it to make our minds up no pressure selling which we don’t like, so highly recommended going through him. Will miss my early morning chats with Patroy about the football ⚽️. Last but certainly not least Osmart (Willing) one of the ground keepers these guys go under the radar as most of the work is done before many people are awake. He works really hard to make sure the beach is clean & tidy for the guests, he’s always smiling & enjoys the job. We will be booking again as soon as the travel agents open again Tuesday morning. We’re already counting down the days until we return to this little slice of heaven. Until next time, thank you to the whole team for making our stay unforgettable! 👏
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26