Hotel Promotions
Up to $654 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Scuba Caribe - $180 in coupons
Photography - $40 in coupons
Margaritaville - $6 in coupons
Main Street Rose Hall - $128 in coupons


Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.

Applicable Dates:
Booking Dates: 27 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $762 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Scuba Caribe - $180 in coupons
Photography - $40 in coupons
Margaritaville - $14 in coupons
Main Street Rose Hall - $128 in coupons


Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice. 

Applicable Dates:
Booking Dates: 27 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.


Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.

Applicable Dates:
Booking Dates: 12 Jul 2024 to 23 Dec 2026
Travel Dates: 12 Jul 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room
• Small bottle of Rum
• King bed (subject to availability at time of check-in)
• Late Check-out (Subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
• 35 USD Spa credit for a selected service in ""Specials for couple"" category (120 min). This discount applies per couple per stay and does not apply with other promotions or discounts.

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call out Customer Care and we will be happy to make the notation for you. 

Important Information: Proof of marriage must be provided at check-in and must be valid within 90 days.

Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

Snacks and drinks 24 hours a day.

Drinks service at the pool

Regularly refilled minibar and liquor dispenser in the guest rooms.

In-room safe.

Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing

Free use of wellness facilities (gym)

Room Service 24 Hours a day

WiFi throughout the hotel.

Daytime entertainment for adults

Live music shows & Riu entertainment

Turndown Service

RiuLand kids club (4-7 and 8-12)

Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • All-Inclusive, 24-hours

    All meals and snacks:

    Breakfast:
    - Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
    - Continental breakfast/snack

    Lunch:
    - Hot and cold buffet and on the spot cooking stations
    - Pizzas, pasta, salads and assorted desserts
    - Jerk (traditional Jamaican barbecue) station (6 times a week)

    Dinner:
    - Buffets and on the spot cooking stations
    - Special evenings: Theme buffets (twice a week)

  • Various Lounges/Bars

    - Plaza Bar
    - Lounge Bar
    - Lobby Bar
    - Reggae bar

  • Various Restaurants
    - Bloody Bay
    - Hakuchi
    - Krystal 
    - Rimini

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports

† Fees may apply

On-Site Recreation
  • Children's pool

    Children's swimming pool.

  • Children's program, onsite
    Daytime entertainment program for children.
  • Direct access to a beach
  • Fitness center on-site
    Restricted to guests 18 years and older.
  • Hot tub
    There is 1 outdoor hot tub.
  • Non-Motorized Water Sports
    - Windsurfing
    - Sailing
    - Snorkeling equipment
    - Kayaking
    - Body boarding
  • Pool

    Three swimming pools, one with Jacuzzi.

    Offering complimentary sun loungers, towels and parasols by the pool.

  • Spa †
    Renova Spa offering various beauty treatments.
Off-Site Recreation
  • Golf †
    There is a golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    Daytime entertainment program for adults
    Daytime entertainment program for children from 4 to 12 years of age (daily)
    Shows, Riu Evening Program or live music (daily)

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8322 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation!

    Really great vacation! Something for everyone plus the people of Jamaica are amazing. We already started planning for next year.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very Happy

    4th trip to Riu Palace Tropical Bay. Everything was perfect from food to entertainment and activities

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing time in paradise

    The service, staff, food, ambience and beach are all one needs for the perfect vacation. We stayed 10 days and everyday was irie

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mikey on the Beach 🏖️,

    Not quite finished the holiday yet, so I’ll review the hotel when I get home.. But want to big up & respect Mikey 1 of the beach staff who has kept the cold beers & cocktails 🍹 coming thought out our stay , customer service is in the premier league! total respect and a massive thank you !!

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Retirement holiday

    All staff (excluding shop) were very friendly and professional, could not fault the service. Room was very clean, comfortable and spacious. Location was perfect, an amazing beach and beautiful sunsets.

    Mar 29, 2025
Hotel advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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