Please note:
- Fully renovated hotel rooms in a new modern design with neutral colours.
- Fully renovated restaurants and bars.
- Additional Front desk, between building 4 and 7 for guest services onsite.
- Separate check out area in the lobby.
- Added more Two Bedroom Garden View (connecting) rooms to our inventory.
Location
Cabo San Lucas-BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early departure penalty: 1 night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty: 2 nights Applies: Sunday - Saturday 24Dec25 - 30Apr25
Customer ratings & reviews
TripAdvisor traveler rating
11926 reviews
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Dec 21, 2024Lots to do
Definitely good for any age and there is something for everyone kids to seniors . Great for big party of people or just a couple of people, you can make it quiet or go to some of the parties 🎉
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Dec 19, 2024
Fantastic!!
What a beautiful hotel! The staff was friendly, room was clean. I highly recommend!! Food was delicious and great choice of restaurants!
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Dec 19, 2024RIU Santa Fe
Overall the RIU Santa Fe is a very nice, clean resort. The rooms are large and they have modern washrooms. Housekeeping did a good job. We have visited several RIU hotels in the past but were disappointed with the direction now taken by this chain. They have now focused all their resources on promoting their loud, wild "RIU Parties" held 4 times per week. I assume this is to attract a younger demographic to the hotel. The property is very large so there is a lot of walking. There are no golf carts to assist with the movement of guests or luggage. It is at least a one half kilometre walk from the reception to the beach area or buildings closest to the beach. The buildings are all 3 or 4 stories and the majority of them do not have elevators. They do not have bar service around the pools, theatre, sports bar or inner courtyard. If you want a drink you must get your own at the bar. The drinks were all very good. There is smoking of everything, everywhere. The only place that we didn't notice anyone smoking was at the indoor restaurants. The food was good with a good variety. There are 5 a la carte restaurants. No reservations required. No dress codes enforced. Two of them are buffets. Their entertainment team was weak at best. Most of their time was spent at the RIU parties. No interaction with guests unless it was to promote the parties. Most only spoke with guests that were Spanish speaking. Advertisement of activities, services, and restaurant info had to be found on the RIU app as there is very little signage throughout the resort. Yet, they had continuous in your face advertisements of the RIU parties everywhere, all day long. The staff working there was efficient but not overly friendly. It is our opinion that hotels on the mainland of Mexico were much more welcoming.
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Dec 18, 2024
Ignore the Negative Reviews - It was EXCELLENT!
I was worried coming into my trip because I had dug deep into reviews and read about loud parties, crazy drunk people, and overall negativity. Maybe it was good because I couldn't have been more pleasantly surprised. The property was stunning. The rooms were absolutely amazing. My child was begging to go to the kids club daily because it was so much fun. We loved all of the pools. The staff was friendly and helpful. Sure, it wasn't the most gourmet food I've ever had but downtown has some amazing restaurants and is a $5 uber away. Otherwise, it was fine. Everyone could always find something they liked. Certainly no where close to the worst all inclusive food I've had. Plenty of variety. I do think the booze was watered down because when I did go to town and have a drink I could feel the difference. We were in building 8 at the far end and couldn't hear the RIU parties at all even though they were definitely loud. We'd have a different experience I'm sure if we were in a surrounding building. I did hear some people yelling and being crazy late at night but I'm a very light sleeper, my husband and kiddo weren't bothered at all. All in all - 100% I will be back.
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Dec 18, 2024Avoidddd this hotel and take your money to any other hotel
No value for money Watered alcohol, cold and stale food with no taste. This is like eating Chinese buffet . There is no information available and staff guiding anything. Use the fre cancellation policy and get your money back . Cancelling will be the best decision you will take rather than stay and waste your dollars