Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availibilty)
- Late Check out (subject to availibility at time of departure)
Complimentry upgrade to next availiable room category ( subject to availibility and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars, lunch and snacks at Riu Playacar and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2025
Travel Dates: 24 Dec 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment program as described. Activities include: kayaking, snorkel gear, 1 introductory scuba diving lesson in the pool, RiuFit program, beach volleyball, small catamaran ( maximum 2 people) 
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment.
Riu Get Together Party at the Riu Tequila hotel.
RiuLand Kids Club for ages 4-7 and 8-12


Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes
Applicable Dates:
Booking Dates: 08 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Cancun
    - Mezcal
    - Tequila
    - Ibiza
    - Cozumel 
  • Various Restaurants
    - La Hacienda 
    - Shanghai - Asian restaurant (buffet) 
    - La Margarita - Steakhouse (a la carte)
    - Sicilia - Italian restaurant (buffet)
    - Snacks 24 hours a day

    Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Different activities for children such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports †
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Snorkeling equipment
    Kayaks
  • Pool
    There are 5 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa †
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • General †
    Access to pickleball court at Riu Palace Mexico
  • Golf †
    Golf course located within a mile of the hotel.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9016 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Brilliant and Welcoming Hotel

    Thank you to all the wonderful staff,we had an amazing time. A proper all inclusive hotel, everything was included. Beautiful grounds and on the beach.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hotel is good and I recommend it -but what happened to the nightly shows?

    I have been going to Riu properties for over 25 years and always enjoyed the nightly shows. The last 4 visits I have found the shows to be very lacking. Whether in Costa Rica or Dominican or either coast in MX, the quality is 😏poor. What happened to having real acts come and perform?

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort!

    First time staying at a RIU hotel and it was fabulous! Resort is very clean! Food was excellent! So many choices! We loved not having to sign up for Ala cartes. Rooms are a little dated but super clean! Would definitely go back!!!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation with friends

    We had a wonderful stay at Hotel Riu Yucatan! The staff was incredibly friendly and always willing to help with anything we needed. The food was good with variety of options and drinks were just as enjoyable. The overall atmosphere was relaxing and inviting.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU was the bst!

    We spent 10 days at the RIU for the first time. Our room was immediately ready when we arrived and told us where we could still get something to eat since it was in the middle of the afternoon. We toured the grounds which were beautiful. The pools were busy but clean and warm. We are more beach people and the beach was just awesome! We found beach chairs daily. The beach sand was so white and clean with no seagrass at all. The water was so clear you could see the bottom. Water was completely sandy bottom no rocks whatsoever. We so enjoyed it except I wish they had waitress or waiters to get drinks for you. The drinks were great and the little hut that served food near the main pool was also delicious. There was always some sort of activity going on throughout the day. We ate at the main buffet most days. The food was very good and plentiful. If you could not find something that you liked there you must be very very picky because it was awesome. The wait staff went above and beyond for you. Very friendly workers wherever you went on the resort. Our room was on the small side but had everything we needed. The air conditioner could of been a tad cooler but was only there to sleep. The rooms were clean and the bath area too. Excellent maids each day cleaned and replenished items. We did lose electricity for about 18 hours no fault of the resort. I would definitely go back!

    Mar 27, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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