Resort Details
- Acrylic shield between guests and staff in main contact areas
- Cocktail lounge
- Complimentary newspaper in lobby
- Concierge desk
- Elevators Not Available
- Exercise gym
- Front desk
- Guests are provided with free hand sanitizer
- Luggage service
- Onsite laundry
- Acrylic shield between guests and staff in main contact areas
- Cocktail lounge
- Complimentary newspaper in lobby
- Concierge desk
- Elevators Not Available
- Exercise gym
- Front desk
- Guests are provided with free hand sanitizer
- Luggage service
- Onsite laundry
- Outdoor pool
- Property confirms they are implementing enhanced health & safety measures
- Property is cleaned with disinfectant
- Restaurant
- Social distancing measures are in place
- Staff wears personal protective equipment
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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10/10!!!!!
I was in search of splendor and solitude and scrumptious food - the accommodations at The Rock House did not disappoint! Firstly this iconic hotel has a rich and storied history. The current owners and managing owners Henry and Teynarae and superb. I stayed in the Rock House Villa. The villa was beautifully decorated by the exceptional interior decorator Trish Becker. From the kitchen to the master bedroom to the upstairs terrace and three bedrooms, it was inviting and no detail unnoticed. I loved the Molton Brown toiletries, the Matouk linens and towels - everything was pristine. Now the restaurant… Where do I begin… from the lobster to the amazingly delicates season boiled fish soup! Simply perfection. I would highly recommend staying here / dining here - particularly in the newly renovated villa. An incredible stay and experience, with top notch staff. Thank you to the Rock House team!
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Average at best
We stayed in the plumeria suite mid June. We enjoyed the natural light and the suite was roomy. The weather was rainy our entire stay, so we ended up staying in most of our trip. For the most part, nothing spectacular about the visit or the service. Additionally, due to weather delays, and cancelled flight we got there 1 day later than our reservation. We were in touch with the hotel throughout the process, and were told we'd get a credit for the night. Once onsite, they said it would be taken care of on settling the bill. And after we left, the tune changed to "we will not be able to issue a credit". I find this to be a really bad sign of hospitality due to the remoteness of the location and not having an ability to get there with inclement weather. The fact that they delayed telling us this until we left soured the trip for me, and left me with an overall negative impression. Pros: -Turn down service brings a pitcher of water every night -Great water pressure in the bathroom -Staff always greets you as you enter and leave -The food at the restaurant is great (Reservations required) Cons: -Balcony is unusable - tons of mosquitoes, and they don't provide any candles or anything to help mitigate that -Tons of flies in the restaurant during dinner time -Breakfast service never started on time (30 mins - 1 hour later than stated time) -Drinks are pricey, and very weak
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The Best on Harbour Island
I returned for another bone fishing trip to Harbour Island and stayed at the Rock House again. Henry and his team never disappoint. Their hospitality is always first rate. They cannot do enough to make your stay relaxing and enjoyable. They are outstanding hosts, every person there. I completely enjoyed my stay and look forward to returning next year. Thank you, Henry, and the whole staff at the Rock House.
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Great oasis on the harbor
Great hospitality. We used to come as a couple before having kids and now we brought our two sons (new owners now allow kids) and we all enjoyed the hospitality. It's a short golf cart ride from the beach and you have great views from the lobby of the harbor.
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Rock House weekend
Rock House has fantastic service, wonderful location and excellent food in a magical setting. Great sunsets and easy to walk to town and beaches. Romanda at the front desk makes the stay even more enjoyable.
- Check in: 2:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedNo onsite parking is availableThis property accepts credit cards; cash is not accepted
Special Checkin Instructions: The front desk is open daily from 8 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Know before you go: Children 18 years old and younger are not permitted at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.
Renovations: This property is closed from December 6 2020 to March 31 2021 (dates subject to change).
Madatory Fees: You'll be asked to pay the following charges at the property: 14.00 percent cleaning fee will be charged Resort fee: 4.00 percent of room rate The resort fee includes:BreakfastPool accessBeach accessBeach loungersBeach towelsFitness center accessPartner property pool accessBusiness center/computer accessInternet accessNewspaperPhone callsIn-room safeConcierge serviceLending library access We have included all charges provided to us by the property.