Enter a world of fun activities and attentive hospitality during stays at this family-friendly Mexican retreat. Nestled at the southern end of Cancun, it offers an exciting kid’s club and children’s pool, nightly entertainment, 20-person spa tubs overlooking the Caribbean Sea and a wide variety of restaurants and bars sure to please each and every guest.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year built: 1988
Last renovation: 2006
Floors: 8
Total rooms: 300

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory Spring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
Advisory There is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check in: 3:00 PM
Check out: 11:00 AM
Minimum check-in age: 18
General policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 10460 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay!

    Grand Solaris and the staff were amazing! Everyone was so friendly and accommodating! The amenities like the pool, jacuzzi, and beach volleyball were so fun and gorgeous! The entertainment team worked so hard and did an amazing job each night! Dayana was also an amazing part of our trip! She was the absolute best, funny, and sweet! I definitely recommend staying here!

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our Experiece

    The cleaning service was great! Carmen cleaned our room every day and I had to leave her a great tip! The resort is very clean and very pleasant! Honestly it was great! Everything we needed was there! If you want to do additional stuff I recommend the couples massage! It was so good and worth the price!

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxing in Paradise

    Loved all the staff at GR Caribe Solaris! THEY WERE FRIENDLY, helpful and happy!!! Especially Dayana & Edward in the entertainment section! Cruz was awesome at the bar and the dancers from the Theater were extremely capable, talented and elegant! Lots of fun…only reason I didn’t give it a 5 was due to all the construction (but understand its necessity after the hurricanes)

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Stay with Outstanding Service and Beautiful Beachfront!

    My family and I recently stayed at the Royal Solaris in Cancun, and from the moment we arrived, we knew we had chosen the perfect spot for our vacation. The front desk staff, in particular, stood out for their warm hospitality. A special mention goes to Danial Rojo, who went above and beyond to make our stay comfortable. Not only did he assign us a room with an incredible view of the ocean, but when we asked for extra blankets late one evening, he responded promptly and ensured we got everything we needed. His attentive and friendly service really set the tone for our entire stay. The hotel itself is every bit as wonderful as described in other reviews. The common areas are beautifully maintained, and the property offers a range of amenities that cater to guests of all ages. We enjoyed the poolside activities—there always seemed to be something going on that kept us entertained—and the beach area was immaculate, with plenty of loungers and umbrellas. The staff were consistently helpful, bringing drinks and snacks right to our chairs while we relaxed. We also took advantage of the dining options on-site. Like other visitors have noted, the buffet offered an abundant selection of dishes for every meal, and the themed dinners were a delightful surprise each evening. We never felt bored with the cuisine, and the quality remained consistently high throughout our stay. In reading through the comments others have shared, we found their praise for the staff’s responsiveness and friendliness to be absolutely true. Our overall experience at Royal Solaris was exceptional—great rooms, fantastic food, attentive service, and a gorgeous beachfront location. We can’t wait to return!

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This trip hits the ballpark

    Had the time of my life for the longest trip I had the workers made the trip wonderful but one person in particular that I enjoyed seeing the most was Dayana who made my trip one to remember with her hard working kind to other and fun to be around can not thank her enough for the trip and excited to come back next year

    Dec 19, 2024