Resort Details
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
2370 reviews
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May 05, 2025My Happy Place
This was our 4th visit to Turks and our 4th stay at RWI. We wouldn’t stay anywhere else. The entire staff from the restaurant, to the beach, to our room service - all excellent. Amy kept our room spotless and beautifully cleaned everyday. Joel and everyone at the restaurant are so happy ad nice and Russell and his crew are the beach are all so attentive - you feel like you are at home with family and friends - Sherman is like the Mayor! I highly recommend RWI! Can’t wait to come visit again!
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Apr 30, 2025
Sooo Relaxing.
This resort is charming. Stayed in a studio room which was quite spacious with a balcony. Staff are very friendly and helpful. Food at Pelican Bay restaurant was very good. Takeout is available. We enjoyed the Friday night Tapas menu. Property is beautiful and peaceful. Beach is beautiful. Sooo relaxing
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Apr 20, 2025Hotel hospitality didn’t shine as much as the natural beauty
Overall, this was a very pleasant experience. There were highs and they were lows. The water is unbelievably gorgeous. It changes colors throughout the day and there’s multiple layers of various blues and greens. It is the most beautiful ocean water I’ve ever seen in my life. The downside to the resort employee culture, is that most of the staff seem disengaged and not really interested in working with tourists. There were a couple of standout employees: Matt-Lee and Gab. They talked to us like we were human beings. We found that most other staff lacked charm and any interest in engaging. The pool and grounds are absolutely amazing here. It’s always clean. Everything is freshly painted and well-maintained. High marks for cleanliness! I observed other folks paying extra for special treatment with beach loungers by tipping the towel service guys to reserve the best chairs for them in the mornings. That was especially frustrating to us because we had already paid a lot to stay here. In many cases, no one enjoyed the chairs for many hours and they just sat there empty. The staff was also very strict with us about the rules (like we can’t take out a snorkel mask at the same time that you take out a paddleboard and you can’t take out a bike out until 8:00 in the morning, not even at 7:57) . But then they were very relaxed with each other and with themselves about the way they provide service. At night if you want to go get dinner anywhere plan to get a taxi that costs $12 one way, so just leaving the resort cost $24 each time. You cannot take out the bikes past six because there aren’t lights on them and they probably don’t want the liability for people getting drunk and trying to ride their bikes. But being able to ride the bikes to dinner would be super convenient and add a nice value. You have to buy waters for two dollars a bottle all day every day at the front desk. Water bottles the same exact size cost six dollars at the bar or at the restaurant. We rode the bikes to the grocery store and got a couple of gallons, but you can only bring so much back on a bike. The happy hour prices at the bar were super reasonable and the bartenders were very generous with their pours. The music at the bar should have been Caribbean music but it was often just bad American music. Our room was very well cleaned every day. Towels replaced, dishes washed, bed made.
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Mar 29, 2025
Fantastic stay!!
We stayed here about 20 years ago and always loved it. For my father’s 79th birthday- we returned with our children and it was still amazing! We loved location, enjoyed all the beach toys (kayaks, standup paddle boards, snorkel equipment, games, hobie cats) and used bikes for quick ride to grocery store. Highly recommend this beautiful resort where staff is wonderful and grounds are gorgeous!! The restaurant was fantastic too? Everyone ages 15-79 really enjoyed themselves!!! Can’t wait to go back!
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Mar 14, 2025
Royal West Indies Resort was paradise!
Royal West Indies was everything we hoped for. Condo was fantastic, very clean and comfortable with beautiful ocean views. The staff was very friendly and accommodationg. The grounds were gorgeous and meticulously kept. Pools were beautiful and sparkling clean. Food in the area was delicious but VERY pricey. Hit the grocery store and you can make some meals at condo. Can't wait to go back and Royal West Indies is where we'll be staying