Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!
Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
- Unlimited reservation free dining
- All-in connectivity with free high speed Wi-Fi resort wide for all your devices and in-room USB charging stations
- Sports Events Guarantee
- Daily entertainment and nightly shows
- Weekly themed pool and beach parties
- non-motorized water sports
Resort Details
- Agave
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
- C/X Culinary Experience ($)Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
- Caffe LoungeCoffee ShopEnjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
- Diamond Club™ Beach BarDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Diamond Club™ LoungeDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Dips Pool BarDrinks: National, International, House wine
- Gourmet Marche
International Buffet
Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.
Note that children are not allowed in the resort.
- Grazie Italian Trattoria
Italian Cuisine
Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.
- Hunter Steakhouse
Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.
- JadeAsian CuisineImpressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
- Level 18 – Rooftop Cabana Lounge
Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)
- Lobby BarDrinks: National, International, House wine
- Martini MixDrinks: National, International, House wine
- Sands Beach BarDrinks: National, International, House wine.
- SCORE Sports Bar & LoungeIn a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- Spa†
- Wireless internet connection in public areas
- Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.
† Fees may apply
- Fitness center on-siteRoyalton Fit:
Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation! - Pool
- Spa †
The Royal Spa
Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
7657 reviews
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Mar 30, 2025GILBERT & MARISOL ARE THE BEST BUTLERS. DIAMOND CLUB IS THE WAY TO GO!!!
The resort was extremely nice and very clean. It seems like every time you turn around they were mopping./sweeping the floors with soapy water. I chose to get a room in the diamond club and was blessed with two of the most wonderful butlers Gilbert & Marisol, who were so attentive, and would randomly check on us throughout the day, or meet us at our reservations, just to make sure that everything was satisfactory. Because of their A+ service, I am now wanting to book at the Royalton CHIC in Punta Cana for my birthday in two months. I know I will not get Mirasol & Gilbert in PC(sad face ☹️)… but fingers crossed that I get butlers that demonstrate the same excellent service as those two. Diamond club is the way to go, and I will never book anything less… MUCHO GRACIAS POR SU EXCELENTE SERVICO FAMILIA!!!! 😘😄
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Mar 30, 2025
Freighbor's Vacay
Friends/Neighbors=Freighbor's Vacay! What a week! TS members. Booked OF rooms. Received DC,OF rooms plus 2 awesome butlers, Marisol & Gilbert. Someone was avl 8am-11pm if needed. We never had a problem getting 8 chairs at the beach in the morning before breakfast. Favorite dinner was Chopstix. We would've ate here every night! Least favorite was Sky. Seafood just didn't taste fresh the night we went. We left and went to the buffet afterwards. Daily entertainment around the pool was loud and nonstop. If you don't like it, sit at the beach, the ocean drowns the noise enough. We did have a problem with entertainment at night. Each night was a theme show that started at 9 followed by techno music. My age group is above 40 so techno wasn't our vibe at all which meant us going to our rooms early every night. If the resort really reads this, provide other music listening in other bar areas.
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Mar 30, 2025
Spring break was entertaining
We had a fantastic holiday the Dimind club was definitely worth it. Our butlers Arturo & Ricardo were brilliant and so attentive- organising restaurants and trips if you wanted. They send you a daily schedule of activities which was great.
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Mar 30, 2025
Best butler ever! Experience was 10/10! Go to Royalton chic Cancún and ask for Sandra! For the best service! We loved it
Sandra was amazing, always checking on us and helped us with anything we needed from our room needs to making sure we booked our dinner reservations! We loved her! She is definitely the best!! We highly recommend Royalton chic Cancún, best experience!
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Mar 29, 2025
Great Butler Service
Had a great time staying at the Royalton CHIC in Cancun. My friends and I opted in for the Diamond Club package and we were assigned Arturo and Ricardo as our butlers. They were both very attentive each day, quick to respond to questions and requests, and kept us up to date with the latest activities. Highly recommend them!
- AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - We cannot guarantee a spring break-free environment.
- Pet policy : Pets Not Allowed