Hotel Promotions
Free Perks– Premium bottle of wine and a welcome letter. $40 value per room.
A premium bottle of wine and a welcome letter from the General Manager.  $40 value per room
 
The wine will be red, but guest can ask to trade for a white wine If preferred.
Applicable Dates:
Booking Dates: 27 Nov 2024 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
One child + one teen stay free.
1 Kid (2-12) Free and 1 Teen (13-17) Free in all Luxury Family, Presidential, and Chairman Suites (Both Non DC and DC
Applicable Dates:
Booking Dates: 24 Nov 2022 to 31 Dec 2050
Travel Dates: 24 Nov 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $300 in resort credits to enhance your stay.
Guests will receive $300 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $600 in resort credits in diamond club categories to enhance your stay.

Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Restaurants
    Treat your taste buds to a flavor sensation as you feast on eclectic cuisines from around the world at our 9 restaurants, 8 a la carte restaurants and 1 buffet included.


    Agave | Mexican Cuisine

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

    Dinner

    Dress code: Evening Casual


    Armadillo | Tex-Mex Cuisine

    Your authentic Tex-Mex experience awaits! Set by the pools of Diamond Club, this open air fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas or fresh grilled seafood and delectable hickory smoked meats.

    Lunch: For Diamond Club guests only
    Dinner

    Dress code: Evening Casual


    Caribbean Grill | Caribbean Cuisine

    This restaurant serves up authentic Caribbean-style dishes just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking without having to leave the beach.

    Lunch, Dinner

    Dress code: Evening Casual


    Gourmet Marche | International Buffet

    Discover the freshest local ingredients and enjoy a wide selection of local and international flavors served at the stations of this buffet restaurant, also offering fresh fruit juices, a special kids buffet area and healthy options.

    Breakfast, Lunch, Dinner

    Dress code: Evening Casual


    Hunter Steakhouse | Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak. Also, our onsite sommelier can suggest a pairing from our magnificent Cava Wine Cellar*, a feature of this stylish a la carte restaurant. Cava Wine Cellar Dinner is available for celebrations or private dinners ($).

    Dinner

    Dress code: Evening Casual


    Taj | Indian Cuisine

    Taj features modern and refined Indian cuisine with a varied selection of meat, seafood, and vegetarian dishes in an upscale and relaxed setting. From classic items like Butter Chicken and Vegetable Biryani to sophisticated renditions of new Indian dishes, there’s a world of aromatic flavors to satisfy your taste buds.

    Dinner


    Zen | Japanese Cuisine

    Impressive design sets the mood for an authentic teppaenyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this a la carte dining experience.

    Dinner

    Dress code: Evening Casual


    C/X Culinary Experience ($) | Chef’s Table

    Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable adults only (aged 15+) dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.

    Dinner

    Dress Code: Evening Elegant

  • Various Bars/Lounges
    Our guests are never too far from refreshments. From the lobby to the beach and the swim-up pool bar to the martini bar, we’ve got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines.

    There are 12 Bars

    -SCORE Sports Bar and Lounge
    -Lobby Bar
    -Martini Mix
    -Tides Beach Bar
    -Diamond Club™ Lounge
    -Diamond Club™ Beach Bar
    -Sands Beach Bar
    -Nautica Beach Bar
    -XS Disco Bar
    -Dips Swim-up Bar
    -Chill Swim-up Bar
    -Encore Swim-Bar
On-Site Amenities
  • 24-hour room service
  • ATM/Cash machine†
  • Bell staff/porter
  • Business center†
  • Butler service†
  • Children programs†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • 24-hour room service
  • ATM/Cash machine†
  • Bell staff/porter
  • Business center†
  • Butler service†
  • Children programs†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Health club
  • Laundry/Valet service†
  • Pool
  • Restaurant†
  • Room service†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Children's program

    ClubHouse Kids Club - Supervised kids club for ages 4-12 years.

    Hangout Teen Club - ages 13-17.

  • Extensive health club
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 8 pools in this resort.
  • Spa †
  • Tennis court

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21730 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service

    Joesfat was awesome! The service was amazing! Such an amazing experience definitely an amazing person to chat with while waiting to checkout!!!!! 10/10 recommend looking him up while here. Bartending is also amazing 👍🏽☀️🌊😎🙂!!!!!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding

    Josefat was amazing super nice! Customer service 2nd to none. Not gonna lie I’m gonna miss him. Till next time josefat we will be looking for you. 🫶.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    He’s our amigo

    Very very good Sergio is a very nice kind man and service was so amazing from him !!! So nice he was supporting our whole family and was just so kind And made our experience so much better at the resort I can’t say enough about the staff and the kind amazing staff

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Everything was good aside from management

    I had a great experience at the pool bar. Casimiro was amazing every step of the way. The service was unmatched. The management and service before check in sucked . They were rude and I uninformative. Casimiro made my Stay. …I have had a good time overall

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hideaway Beach Bar

    Juan at the hideaway beach bar is the absolute best! Great drinks, excellent service and such a great atmosphere! We appreciate the kindness and hospitality. Tip well! He deserves every penny plus more. Thanks Royalton for an amazing vacation!

    Apr 23, 2025
Hotel advisories
  • AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
  • AdvisoryOperations at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casin will be temporarily paused from August 18 to December 6, 2025, to finalize this complex renovation. This includes refreshing the motor lobby, main lobby, main pool areas, walkways, elevators and suites, as well as elevating the Convention Center, ensuring it remains a premier venue for high-profile events.
  • AdvisoryWhile we diligently work to transform this property into spaces that reflect the very best of modern all-inclusive luxury, existing reservations will be protected at other Blue Diamond Resorts in the destination, ensuring minimal disruption for our guests. Although Royalton Splash Riviera Cancun has been prepared to accommodate existing reservations, additional options will also be available depending on the specific characteristics of each booking.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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