Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise. Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport.
A warm reception and chilled cocktail set the tone for an extravagant vacation. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking of our activities, sports, and entertainment program, guests
will appreciate the comfort of our modern and spacious rooms. Our modern facilities, warm staff, and exhilarating locale rich with culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape.
Location
Riviera MayaProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
20960 reviews
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Nov 20, 2024Great 10 day vacation
We just completed an amazing 10 day stay in the adults only section of this resort. It was fantastic on every level. A big thank you to Dave, our waiter at the Dorado restaurant (our favorite place to eat on the resort ). Dave served us breakfast every morning and was a great embassador for both the resort and Mexico. I recommend this place. Great value!!
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Nov 19, 2024
Great kids club
We enjoyed the Royalton for a wedding this november and had a great time at the resort. We were especially happy with Paola and Juanita from the kids club. My daughter absolutely loved going and didn’t want to leave when we would go to pick her up. THANK YOU!!
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Nov 19, 2024
Would definitely visit again
The resort was amazing! The staff are super friendly and do a great job if getting people involved especially josue! The rooms are clean, drinks are never empty and the beach is beautiful. My only complaint is we reserved a room with 2 twin beds, we were given a “free upgrade” to which we only got a queen bed and a pull out couch
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Nov 19, 2024Death of a thausand cuts
Death of a thausand cuts! Unknowledgable staff made check in take forever. Of our group of 25 people, half had wrong rooms or uncleaned rooms and everyone had poorly stocked rooms, (two double beds for the bride and groom? and it took days to correct that mistake?) Shame! Don't bring your concerns to the cleaning staff, they don't speak english. Instead you'll walk a mile to the front desk to be told come back later. Have your cash ready for the cover charge at the disco and good luck finding drinks after 2am. Beach bar doesn't open til 10am. They'll have to rewrite the lyrics to their theme song. Don't know it? Don't worry you will. It plays everywhere, endlessly. The power blinked in the sports bar, when the tv's came back on they played that song for 30 minutes straight. Despite my requesting several times to mulitple staff members no one lifted a finger. It felt like Guantanamo Bay torcher! Watch out at the buffet. Don't eat anyting that doesn't get replenished regularly. Several of our group got sick from eating food that had been out too long. Watch your step at the pool. We had a person cut their foot on glass in the pool and another nearly break their leg due to the broken plastic grate near the splash park. The whole was big enough for a child step into. I could go on and on. Now we'll wait for the manager from the hotel to offer us some excuses. My advice.. seak your pleasure elsehwere my friends.
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Nov 18, 2024Family Had a Great Time
We enjoyed our stay over the week, and we had the Bulter service Rick & David were excellent in letting us know everything we could do around the resort. They provided us daily updates of events on the resort which was very helpful in keeping our kids busy and of course they helped us set up times for the restaurants. The food was great, the restaurants were great, and the kid's pool area was great for my kids. The rooms were consistently clean, staff was great as well. My only negative feedback was the smell of the water which gives a sewer smell, as someone who grew up on a farm I understand filtering water and using local water is a balancing act but not everyone will understand that. This is an area of improvement for sure.