Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.
Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together.
Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, reservation-free dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.
Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 13 monster slides, four splash pad slides, two lazy rivers, and a range of pool amenities. The response from our guests has been overwhelmingly positive. Due to external factors, particularly unusual weather conditions in the region, the completion of the final monster water slide has experienced a necessary extension. To address this, we have proactively rescheduled its availability for our mutual clients to October 15th.
Property information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
3323 reviews
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Dec 21, 2024Illness ruined our holiday
This holiday started off as brilliant. Unfortunately, in the second week, my partner came down with severe diarrohea and vomiting, so he has essentially lost the last week of his holiday as he has been unable to leave the room for the last 4 days. The rooms are spacious and light, although ours has a slight damp smell in spaces. The maids keep the room clean and tidy. Unfortunately, we had an incident where my pjs I had left on the bed had been swept up with the bedding. These were recovered a few days later but only once security had come and searched the room and I had to provide a statement (if I had known it was going to be that intense and how long it would take I probably wouldn't have bothered trying to get them back). We had a beautiful view overlooking the sea and we could see and hear the entertainment from our balcony which was good. Sun beds around the pool went very quickly and were usually gone by 11am, but you could usually always find sun beds on the beach. Bar staff came down to the beach to take drinks orders, but this was sporadic throughout the holiday. Restaurants were plenty, and it was easy to book through the app. Although you can't rely on other guests to keep the food areas clean and tidy. And it concerned me with the number of people I saw using the toilet and then not bothering to wash their hands after. We were having a lovely holiday until my partner became ill, and for that reason alone, we would not come back here and why we have had to grade it such a low score. We have spoken to TUI and they have told is because we didn't escalate this illness when we were there that there is nothing that they can do. It is unlikely that we book another holiday through TUI again because of this reason.
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Dec 21, 2024Zen Teppanyski
Chef Antonio at Zen Teppanyaki was amazing with kids! He let the kids make sushi and was an amazing sport with the kids. Thank you so much. Amazing service very good with kids and super friendly . The chef st the table Julio was amazing and put on a wonderful show with the whole table keeping everyone entertained and engaged and laughing
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Dec 21, 2024
Zen Steakhouse Chef Guillermo
Very good energy and personality. Had us all engaged and in the show. Good cooking skills and could conversate with everyone. Fun chef to be around. Good cooking skills and cooked the meat perfectly, my favorite is always the fried rice.good experience
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Dec 21, 2024
Spectacular!
Julio was amazing!!! He was a true performer with his culinary skills!!! Highly recommend! Our family of seven enjoyed the spectacular preparation and presentation of the meal…the meal was absolutely delicious! Oh, and not to forget the sushi appetizer to begin the meal!
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Dec 21, 2024
The food was very good and I liked the show!
Julio is amazing. Did a great show that was very entertaining, our kids loved it and so did we! The food was delicious and the service was great. The best hibachi meal that we have had. We all had the sushi appetizer and had our choice of up to 4 different proteins. Amazing!