Highlights and features
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Know before you go
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy, and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the on-site restaurants.
Resort Details
- Barefoot Grill
Grilled specialties served poolside.
- BordeauxFrench cuisine.
- Coco CafeCoffee & snack bar.
- Desires
Music lounge bar.
- Gohan Sushi BarSushi bar.
- La CavaWine cellar for private dining.
- ManateesSwim-up bar.
- Market CafeInternational buffet.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- Preferred Club Swim-Up BarExclusive swim-up bar.
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky Bar and SushiRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Spa †The stunning Secrets Spa by Pevonia® is expertly designed for relaxation and rejuvenation. It features a hydrotherapy circuit with a sensations path, hydrothermal pool complete with a geyser, waterfall, cold water plunge pool and beds with invigorating air bubbles. The spa also has a steam room with hot stones to enjoy aromatherapy, a sauna built with fine woods and an array of showers ranging from waterfall bucket showers to invigorating cold showers which are designed to tone, moisturize and beautify the skin.
- Tennis court †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
7392 reviews
-
Feb 20, 2025Great service, views, and weather, but NEEDS UPDATES!!
The staff was great. However the food and accommodations could use a lot of updating. Our room did not have hot water most of the days we were there. The ceiling had mold on it. At the pool in the preferred area (WHICH WE PAID A LOT OF EXTRA MONEY FOR AND THEY NEVER ASKED IF WE PAID) there was an exposed wire hanging out of the light. They also did not refill the pool so as the days went by the water level had decreased dramatically.
-
Feb 20, 2025Our Honeymoon
We went here for our honeymoon. It was a wonderful experience. We started at another resort and requested to switch. It was the best decision we made on our honeymoon. The staff were so friendly, and the atmosphere was perfect. We loved that it was an adult only resort. I loved finishing our honeymoon here
-
Feb 20, 2025Don’t go!! Unclean
Don’t stay here. It’s very dirty and not well maintained. Food is bland and low quality. They really need a hotel makeover. My room had blood stains and mold. They said the hotel was fully booked and they could swap my room until the next day. I had to tell housekeeping to clean the room twice because they missed areas I complained about. They were spot cleaning and not cleaning the entire room.
-
Feb 19, 2025
Do plenty of research before selecting this resort.
I don't usually write reviews because I believe they are subjective to individual expectations. However, in this case, I feel compelled to share my experience to prevent others from making the same mistake. We will not be returning to this resort. Our recent stay at Secrets Cozumel Aura was quite disappointing. The hotel felt very tired and lacked proper maintenance. After events on the property, the staff did not clean up each day, leaving stairwells and entryways to buildings in a messy state. We had booked a Preferred Club Jr Suite Swim room and paid extra for a rooftop plunge pool, which turned out to be the saving grace of our quick romantic getaway. The quality of the liquor was subpar, with no top-shelf options like Patron, Jameson, Woodford Reserve, or Titos available. As a result, we ended up drinking cans of Dos Equis most of the time. On a positive note, we did enjoy the bottle of wine we purchased. However, the dining experience was underwhelming. We ate at all the restaurants except Gohan and only found the grilled Mahi Mahi to be enjoyable. The rest of the food was terrible and served in small portions. Despite these issues, the service was great, which was a small consolation.
-
Feb 19, 2025Scuba holiday resort selection.
Average resort overall, food not good at all, in fact pretty inedible. But the beach and pools were solid. And lots of fun entertainment energy, lead by entertainment host Arbey! The fire show was professionally done, loved the pool side games.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.