Location
HuatulcoProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
8924 reviews
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Nov 21, 2024Good stay for the price
The International and Mexican shows were good. There were many nights with no shows in the theater. We liked having aquasize daily. Bingo raily happened and one time is cost money. Loteria did not happen as often as scheduled. Prizes would be nice when playing a game. The pool concierge was not nice and removed towels from chairs more often then was needed. the Amstar transfers were not very smooth and sometimes gave wrong information. Nothing special done for returning guests.
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Nov 20, 2024Great adults only resort. Good vibes
Great resort. Good vibes all around. Food was pretty good, service was very good. Beautiful ocean view, would consider doing swim up next time. Definitely would go back. Rooms were finished off well and beds were comfy. Definitely would recommend for romantic getaway.
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Nov 19, 2024
Huatulco needs work
Staff was amazing.. food was great but music and the smoking was very annoying especially in the no smoking areas.. concierge only interested in upgrade not helpful with Hyatt points. Waiters, waitresses were very attentive. Most of the staff was helpful and friendly
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Nov 19, 2024Hualtoco Review
A lot of mixed reviews before going. This was our first Secrets but we were impressed. Rooms were clean and spacious. Food was good for resort food. Everyone in the resort was super nice! Made lots of new friends! Service by the pool was always on point! Yes, tiles are missing in the pool but who cares. We had a fantastic stay and we want to go back! Carlos was our concierge and he was wonderful! He recommended food out side of the resort that was FANTASTIC! I didn’t catch the name of the guy who waited on us for breakfast in the Tamarindo but was very tall but always so nice to us and always made sure we had juice and coffee! The woman who teaches archery was fantastic! She gave excellent advice and was fun to talk to! She also did classes for dancing in the afternoon. I wish I remembered her name!
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Nov 19, 2024
The staff made my vacation...
Overall great experience at Secrets Huatulco! We've been to another secrets in PV and it was almost exactly the same. Huatulco is definitely a more beautiful place with a lot less tourists. We went with two other couples and the food and drinks were fantastic. If you go make sure to find Felipe at CinCin and give him a hug for me! Highly recommend.