Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 onwards
Travel Dates: 05 Jul 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 19 Jul 2022 onwards;05 Sep 2023 onwards
Travel Dates: 19 Jul 2022 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club rooms and suites offer the following additional amenities and services: 
•Personalized check-in and check-out with concierge service 
•Preferred status and amenities 
   o Accommodation in premium locations 
   o Upgraded mini-bar 
   o Luxury bath amenities 
   o Bathrobes and slippers in-suite 
   o Bathroom scale 
   o Pillow menu 
   o Complimentary newspaper in-suite daily (English and Spanish) 
•Private Preferred Club Lounge 
   o Daily continental breakfast service 
   o Afternoon hot and cold hors d’oeuvres
   o Exquisite desserts and fine liquors7 
   o Complimentary computer access 

** Added value’s are not combinable with same added value’s of other promotions. 
Applicable Dates:
Booking Dates: 25 Nov 2021 onwards
Travel Dates: 25 Nov 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 40%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 31 Mar 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 06 Sep 2021 onwards
Travel Dates: 06 Sep 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.
Unlimited -Luxury Inclusions program includes the following amenities:

Limitless access to gourmet à la carte dining options without reservations required
Unlimited international and domestic top-shelf spirits
Unlimited natural fruit juices and soft drinks
Pool and beach wait service
Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
Daily maid service
Endless daytime activities and live nightly entertainment
Theme parties, oceanfront bars and entertainment venues
No wristbands required
All taxes and gratuities
Important Information:  Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Jun 2021 onwards
Travel Dates: 21 Jun 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Bars
    Sugar Reef
    Pool bar offering signature cocktails

    Mantarray
    Relax with a refreshing cocktail at this swim-up pool bar

    Moxché Lobby Bar
    Lobby bar featuring chic furniture for lounging with a refreshing cocktail 

    Moxche Theatre
    Sip your favorite cocktail while enjoying our nighttime entertainment
    Theatre Bar

    Dark Horse
    Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.

    The Cove Bar
    Bar serving your favorite tropical cocktails
    Interior Beach Lagoon Pool Bar

    Observatory Preferred Rooftop Bar
    For Preferred Club guests only.

    Gypsy
    Secret speakeasy nightclub hidden on property requiring a daily password for entry.
  • Various Restaurants
    Barefoot Grill
    Light lunch specialties in a casual and relaxed outdoor setting

    Bisou
    A menu serving a variety of gourmet à la carte French specialties
    Air-conditioned with outdoor seating available
    Approximate seating capacity: 60

    Coco Café
    Begin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juices
    Serves premium coffee and snacks in a casual, relaxed atmosphere
    Late night bites include sandwiches, fruits, yogurt and pastries

    Dos Almas
    Mexican cuisine
    Air-conditioned with outdoor seating available
    Approximate seating capacity: 109
    Taco tasting bar with Tequila/Mezcal tasting*

    Suki
    Specializing in a fusion of modern Japanese à la carte specialties
    Air-conditioned with outdoor seating available
    Teppanyaki tables available
    Approximate seating capacity: 102
    Tanoshii -Omakase 12-seat sushi table

    Market Cafe
    A buffet-style restaurant serving a variety of local and international cuisine
    Casual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining area
    Closed air-conditioned restaurant with outdoor seating available
    Approximate seating capacity: 278


    Seasoul
    Fresh seafood delights presented in a quiet and romantic seaside setting
    Approximate seating capacity: 178
    Casual Elegance required for dinner

    Allora
    Delectable Italian cuisine, served à la carte
    Wine cellar for private dining is available.
    Approximate seating capacity: 118
    Wine cellar with dedicated menu and wine tasting

    Ember
    Open fire grill and smoke house, served à la carte
    Approximate seating capacity: 104


    Bamboo
    Delectable Southeast Asian cuisine with alternative plant-based menu, served à la carte
    Approximate seating capacity: 68
    Casual Elegance required for dinner

    Observatory Preferred Rooftopm
    Approximate seating capacity: 40
On-Site Amenities
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Concierge desk†
  • Currency exchange†
  • Elevators†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Poolside service†
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Concierge desk†
  • Currency exchange†
  • Elevators†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Poolside service†
  • Whirlpool†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
  • General †
    INDOOR/OUTDOOR ACTIVITIES:
    -Two lit tennis courts/tennis clinics
    -Ping-Pong
    -Multi-purpose court (soccer, volleyball, etc.)
    -Beach volleyball
    -Euro-bungee
    -Yoga
    -Cocktail classes
    -Dance lessons
    -Football
    -Golf simulator at sports bar 
  • Pool †
    8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
  • Spa †
    Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
  • Tennis court †
  • Theatre †
    Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
  • Water activities †
    WATER SPORTS
    -Kayaks
    -Sailing
    -Windsurfing
    -Water aerobics
    -Pool volleyball
    -Snorkeling
    -Water polo
    -Catamaran
    -Scuba diving
    -Deep sea fishing
    - Pool Volleyball
Off-Site Recreation
  • Golf †

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3103 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay in paradise !!

    Aranza, Sergio, Daniela and Julio added a touch of magic to our stay ! Pilates and aquagym were so fun. We were so lucky to meet them as they made out stay very special. Every morning it was a great pleasure to meet them. Huge thank you for everything!!!!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thank you Julio, Aranza, Sergio and Daniela!!

    We had a fantastic time with Sergio, Aranza, Daniela and Julio. Pilates, volleyball and aquagym where all amazing. Thank you guys for everything it made our trip very special. It was the ultimatum experience. Cannot wait to be back here!!!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our Favorite Place!

    This place is our favorite resort in the world! The staff, food, pools, view, service and entertainment is all top notch! Monica, Axel and Daniella in particular are fantastic! If you have the opportunity to have their company, the staff will only elevate your experience!

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Heaven in the sun.

    This place is just heaven. Honestly, if you are looking for relaxing, amazing food, beautiful new hotel rooms to 5star and beyond, look no further. The service of each and everyone of the staff, Sergio, Felix, Raul, Saul and many more was just amazing. The food at every one of the restaurants and buffet is absolutely incredible. Just get it booked!!

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An amazing resort, with exceptional facilities and wonderful staff

    The most amazing resort we have been to. The quality of the rooms is amazing. There are so many restaurants to choose from - all of which are exceptional. There are lots of pools to choose from - each with a different vibe. The beach is not huge but lovely and the sea is so warm. There are a few small rocks in places so would recommend beach shoes. The staff are so attentive and friendly - nothing was too much trouble. We felt truly pampered the whole time.

    Mar 27, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current

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