These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- Gift Beach Bag
- Keepsake box handcrafted in Guadalajara
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
Located pool side with stunning ocean views serving A la carte grilled specialties.
- Bordeaux
A la carte fine French cuisine.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
Specializing in a fusion of Pan-Asian A la carte specialties
- Manatees
Swim-up service and enjoy a cocktail by the pool.
- Market Café
A buffet specializing in international cuisine, show cooking experience with theme stations.
- Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Piano Bar Lounge
Wine and world-wide cocktails in a private ambiance.
- Portofino
Enjoy delectable Italian A la carte cuisine.
- Preferred Club BarExclusively for Preferred Club guests.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail.
- Seaside Grill
Located pool-side serving A la carte grilled specialties.
- Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- COVID test onsite
- Currency exchange†
- Exercise gym
- Golf†
- Jacuzzi
- Live entertainment
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas
- Business Center
- Fax Machine
- Printer
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
10943 reviews
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Feb 19, 2025Friend getaway
Excellent pool and seaside area. The service was amazing and we really enjoyed our time there. I went with friends and I would go back. They only difference is that I did not feel the swim up rooms were worth it. The water was cold and very shaded so no sun really. I think that the poolside or seaside would have been better. The room was very nice. My friends and I had a wonderfully relaxing time.
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Feb 19, 2025Do NOT go to Secrets Playa Mujeres until after the renovation...
The food was horrible. Beef was poor quality, and everything was overcooked to point it was simply not edible. There is no food service from the beach lounge chairs. As a VIP guest I was supposed to have alcohol and snacks in my room. There was none. The staff gave me a hard time when I tried to convert dollars into pesos so I could tip staff. The manager was resistant to me providing feedback but eventually met me to talk. The beds and pillows were like concrete. They are closing the resort in April to remodel. You can tell they didn't care and were waiting to shut down. I hope they fix things when they reopen, or they are simply putting lipstick on a pig...
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Feb 19, 2025Wonderful time in a beautiful, relaxing all-inclusive resort.
Beautiful, relaxing resort with helpful, caring staff. The Spa is incredible. The golf course was very enjoyable. The beach was beautiful and uncrowded. The pool was great, except people would snap up deck chairs at sunrise, even if they were only using them for an hour or two. Sometimes it was difficult finding a seat. The restaurants were world class. We had a great time. Word of warning: Do not accept an invitation to sit through an Unlimited Vacation Club membership presentation. Whatever they offer you to sit through this high pressure pitch is not worth it.
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Feb 18, 2025
Paradise in secrets playa mujeres
The rooms were amazing as always , the people , memo, jesus, Karen really made our stay extra special and of course Jamie and Martha, we had an amazing experience from start to finish , we are all ready looking forward to coming back to visit, adios
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Feb 18, 2025
Go experience this place!!
This place was absolutely amazing, and we would definitely come back. It's closing down from April-December 2025, so am curious what they are all going to renovate. I did hear they will be adding a rooftop pool which sounds fun! We were curious how we would like it, after reading other peoples' reviews, but after going, we would definitely recommend!! The staff was so friendly and helpful. We didn't have a bad meal the whole trip. We did the couples massage and they added hydrotherapy to it. Love that it is connected with Dreams (kids allowed there) so we could go at any point and eat/drink/swim there.
- AdvisorySecrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel