- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- 1 Complimentary Fish Therapy session per room. Max of 2 per room.
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Preferred arrival experience including private check in and exclusive lounge
- Preferred status and amenities
- Preferred Club member-only á la carte restaurant, open during breakfast and lunch
- Private Preferred Club bar
- Private Preferred Club pool
- Upgraded bath amenities
- Pillow menu
- Upgraded mini-bar and room service menu
- Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres; exquisite desserts & fine liquors in the lounge
- Pool concierge & bar service
- Complimentary newspaper in room every day by request (English and Spanish)
- Designated building and renovated room categories (Select rooms)
- Exclusive restaurants, pools and bars only for Preferred Club Guests in separate renovated building.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- Various BarsOffering 11 bars and lounges serving top-shelf spirits.
Barracuda• Relax with a refreshing cocktail at our beachside and pool bar
Drifters• Located in the Lazy river area.• Exclusive use for clients staying in the Preferred Club
Eclipse Night Club• Chill out at this open-air disco & lounge accessible from the main plaza. A plunge pool on this terrace sets the tone with gorgeous views of the resort.
Freshco• Swim-up bar located in the main pool
Manatees• Relax with a refreshing cocktail in one of our Swim up bars.
Marlin• Relax with a refreshing cocktail at our beach bar
Preferred Club Bar• Located inside the Preferred Club lounge• Exclusive use for clients staying in the Preferred Club.
Preferred Club Pool Bar• Swim up bar located in the Preferred Club infinity pool area• Exclusive use for clients staying in the Preferred Club
Rendezvous• Enjoy the finest cocktails at our lobby bar
Showtime• Main plaza bar, next to the Theater.
Sugar Reef• Located in the weddings plaza next to the main pool.
Additionally, guests have the opportunity to enjoy 9 bars and lounges at Dreams Royal Beach Punta Cana.
- Various RestaurantsBluewater Grill | Dinner• Grilled specialties• Dress Code: Casual Elegance
Bordeaux | Dinner• Enjoy gourmet à la carte French cuisine in an elegant atmosphere with wine cellar*• Bordeaux’s wine cellar offers a cozy, private elegant space available for special dinners and must be reserved in advance. Additional costs apply.• Air-conditioned• Adults only• Approximate seating capacity: 104• Dress Code: Formal
El Patio | Dinner• El Patio is an invitation to set off on a Mexican journey to delectable delights; the restaurant features a contemporary cool atmosphere• Air-conditioned with outdoor seating available• Approximate seating capacity: 146• Dress Code: Casual Elegance
Himitsu | Dinner• Fusion of a la carte Pan-Asian and Hibachi delicacies with spectacular ocean views• *Reservations are required for seating at Teppanyaki tables• Approximate seating capacity: 118• Dress Code: Casual Elegance
La Riviera | Breakfast, Lunch & Dinner• A buffet-style restaurant serving a variety of local and international cuisine• Closed air-conditioned restaurant with outdoor seating available• Air-conditioned restaurant with outdoor seating available• Approximate seating capacity: 435• Dress Code: Casual Elegance required for dinner
Olio | Breakfast, Lunch & Dinner• Located by the beach, with stunning ocean views• Authentic à la carte seafood and Mediterranean specialties restaurant• *Breakfast and Lunch served for Preferred Club guests only• Approximate seating capacity: 270• Dress Code: Casual Elegance required for dinner
Additionally, guests may enjoy gourmet dining at Dreams Royal Beach Punta Cana:
Tides Pool Side Grill• Delicious burgers and hot dogs served beachside
World Café | Breakfast, Lunch & Dinner• Featuring a variety of local and international cuisine• Dress Code: Casual Elegance required for dinner
Fusion | Dinner• Asian cuisine featuring Teppanyaki tables in an elegant atmosphere• Dress Code: Casual Elegance
Oceana | Dinner• Variety of fresh grilled local and international seafood specialties served à la carte• Dress Code: Formal
Coco Café| 7 a.m. – 11 p.m.• Premium coffee & snacks in a casual and relaxed atmosphere.• Dress Code: Casual
Portofino | Dinner• À la carte restaurant featuring the authentic flavors of Italian cuisine• Dress Code: Casual Elegance
Seaside Grill | Breakfast, Lunch & Dinner• Located by the beach, this outdoor restaurant is open for breakfast and lunch• Preferred Club guests only for breakfast & lunch, open to all guests for dinner• Dress Code: Casual Elegance required for dinner
- Sundaez- On A Roll
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Doctor on call†
- Elevators
- Exercise gym†
- Laundry/Valet service†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Doctor on call†
- Elevators
- Exercise gym†
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Restaurant†
- Spa†
- Wireless internet connection in public areas
† Fees may apply
- Basketball court
- Beach
- Fitness center on-siteThe fitness center, spanning nearly 2,110 sq. ft., is fully-equipped with 2 treadmills, free weights and ellipticals.
- General †• Water Park
- Pool
4 pools plus 2 new pools: a 52-meter Olympic- sized pool to complement the lazy river with swim-up bar and a connected infinity pool.
Water Park is also there.
- Spa †
- Tennis court †2 tennis courts (clay top)Pickleball court
- TheatreOutdoor theatre featuring live shows and nightly entertainment
- VolleyballBeach volleyball
- Water activities †
Water Sports
• Fishing*
• Hobie cats
• Introductory scuba lesson in the pool
• Kayaks
• Non-motorized water sports
• Scuba diving*
• Sailing
• Snorkeling
• Water aerobics
• Windsurfing
*Additional costs may apply**Note: The use of drones or artifacts that fly or float in or on the premises of Hyatt inclusive collections hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- WhirlpoolTotal outdoor whirlpools - 4
- Golf †
- Eclipse NightclubChill out at this open-air disco & lounge accessible from the main plaza. A plunge pool on this terrace sets the tonewith gorgeous views of the resort.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
21878 reviews
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Jan 21, 2025Highly Recommend
Amazing!!! Can't say enough good things about this place. Service, cleanliness and quality are top notch. Some restaurants were sub par, but so happy overall. The staff were friendly and great to deal with. Good drinks and pool staff. Don't go to Cofresi Palm in Puerto Plata!!!!!!
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Jan 20, 2025Beautiful Resort but Preferred is a Waste --
The resort is well kept and clean although the rooms are dated and should be upgraded. We had 9 rooms - 4 which were PREFERRED which should have included butler service. The Butler was Afrian Rodriguez.. He DID NOT attend to us in any form or fashion - he was assigned to 4 couples - we saw him once and did not see him again - He failed to make dinner reservations until he heard we made them on our own and then questioned how I was able to make a reservation when he could not (I walked over to the concierge on my own); he never came to see what we needed and the only thing he did was send us itineraries each day -- He indicated that he made a reservation at an Hibachi Restaurant for 9:45 on 1/19 - party of 6 got there and there was no reservation.. When I say that preferred is expensive and NOT WORTH it; I mean it! In fairness I did see a few butlers attending to other preferred clients throughout the day -- And may I add, I've had butler service at Royalton properties and Majestic Elegance - Royalton Jamaica was the best -- I'm not sure if Afrian wasn't excited about his clients (African Americans) but it was blatant that he ignored us. I get that the butlers may be assigned more than they can handle, but for none of us to see him other than initially, that is completely unacceptable and a waste of money. The Butler assigned to the Bali Beds was amazing / we rented on 1/19/25 and he was phenomenal -- ---VIP lounge - , the food was cold and sitting for hours; the drinks were good - -- I would NOT recommend the Preferred Service here and certainly would strongly suggest that Afrian receive training on how to service customers -- we ARE GOOD TIPPERs so whatever preconceived notions he may have had; it was his loss but our loss for the money that was spent -- --Food - The buffet food is not great and doesn't have good options - it closes at 11am and doesn't open again until 6:30 and then closes at 10:00pm -- --Housekeeping -- Great Job --Room Service - Fast Overall, the property is beautiful but dated and some things look a bit run down. However, it is CLEAN and I have no complaints about how the grounds are kept. -- The Preferred Service needs an overhaul - we received no special treatment at all -- No "how's it going today", do you need anything -- NOTHIING... Other than when we tried to track him down -- we were there from 1/16 through 1/20.
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Jan 20, 2025
An Amazing Experience!
The Staff was amazing, very helpful, friendly and attentive. The property, pools and restaurants were clean and well taken care of. It was also really great to be able to go over to Dreams resort next door and explore. Only complaint would be the lack of nighttime entertainment and pool games during the day. The night club seemed to always be empty.
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Jan 18, 2025
A great winter getaway.
Secrets Royal Beach was better than expected. The food, drinks, staff, atmosphere was top notch. We stayed in the lowest price room and it was great. Another plus was we had access to Dreams Royal Beach which was next door. We did our homework prior to selecting Secrets and it paid off.
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Jan 17, 2025
5 Stars
First time here and was not disappointed. Best food we’ve had outside of the USA. The staff are very friendly and always happy to help. Ernesto was our favorite at the buffet and restaurants. He definitely wants you to have the best experience possible.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- General policies:
Check-in Policy - We do not take hold upon arrival, unless there are some issues with the booking upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Important Information*
The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced:
-Motorized water sports may be banned
-Non-motorized water sports may be limited or banned
-Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban)
-Music may be limited or silenced - Pet policy : Pets Allowed:
Small dogs welcomed
o Dog towelo Gift: Bone-shaped toyo Play area