These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- 25% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Gift Beach Bag
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
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5 days of heaven at Secrets the Vine
We loved our first experience at Secrets the Vine Cancun. It exceeded all our expectations - would not hesitate to go back ! We were most impressed by the attentive staff and excellent food quality . The perfect all inclusive for adults , looking for a grown up vacation .
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A1, two thumbs up, 10/10…A perfect vacation!
My experience at Secrets The Vine was the best of all inclusive experiences I’ve ever had! Many thanks to Jared and Stephano, our personal concierges for the week for making our week so special! Check in and checkout was a breeze. We enjoyed cappuccinos and pastries on our balcony every morning. Ice and limes were provided for our drinks each evening. Our every request was met with a smile and a tireless effort to please! Thank you again Jared and Stephano!
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The intimate resort experience!
Every aspect of this resort was 5 star. The staff was phenomenal and the customer service was excellent. I would like to acknowledge Yovani, our server at Nebbiolo restaurant. He is a super star and one of the best waiters I've ever experienced in all my travels. Excellent resort!
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Better than expected
Sebastian our concierge was the best concierge we have ever experienced at any hotel in Cancun. He made us feel special and was always there to help. He always follows through and really made our vacation what it was. thank you Sebastian! At the preferred pool area, Benjamin was wonderful, with a warm smile and so helpful every day we were there. We really appreciated Juan, at the pool as well. The coffee bar was very nice. We felt that the food at this resort was much better than so many other resorts we have been to. The steak restaurant the Mexican restaurant and the Asian restaurants were our favorite using this quality food makes us seriously consider returning. We did not like the options available to eat lunch when at the preferred pool. At other resorts, we have had simple Mexican options like tacos or chips with guacamole. We also didn’t like being shuffled around when other events were taking place. For example, when we asked to leave the pool area at 3:30 for the H&M party. 330 is still in the middle of the day and asking preferred customers to do that was a poor decision. Our check-in process for the preferred customers was very long and the help we’re not very nice. We honestly wish we just would have checked in downstairs in the lobby where they would have been able to accommodate us. If we return, we will try to remember that.
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Relaxing And Fun All-Inclusive
We had the best time celebrating my husband's 40th birthday at Secrets the Vine. This was the 4th all-inclusive in Mexico that we have stayed at, and we both agreed it is tied for our favorite. We stayed March 13-19, so it was a busy time at the resort. However, the only time it felt super busy was when finding a chair at the main pools. That is the one downside at this resort. The towel game is real. If you don't claim a chair early, you won't have many options. We are early risers, so we had no problem going out at 6:30/7 am to grab chairs before breakfast. They only other negative experience we had at the resort was the service at Dragons one night. We were ignored for quite a while after being seated. And throughout the meal. However, we returned here our last night since we liked the food. This time the service was great. So maybe it was just an off night. My husband doesn't love that you have to wear pants at two of the restaurants (steakhouse and Italian), but that is normal at most adults only AIs. Now with the negatives out of the way, let's move on to the many positives. The ride to and from the airport is max 20 minutes, so we were in paradise very quickly. Check in was easy at the Preferred Club lounge. We arrived around noon, but our room wasn’t ready until about 3:15. So we went and had lunch, drinks and enjoyed the pool. The pools were so fun. We had incredible drink service every day from Luis and Fernando. We had so many mango coladas and Scooby Doo shots. We also loved that they had live music by the pool every afternoon. They had several other activities going on all day as well. It was too windy at the pools to put up umbrellas a couple of the days we were there. This wasn’t an issue for us, but it is worth noting this can happen. Food was overall very good. We had some things we liked a lot, and some things that were just ok. It was nice that there was always a food option available. For breakfast we enjoyed the buffet, room service and pastries from the coffee shop. For lunch, we had the food from Barefoot Grill, Sea Salt and the buffet. We also had late night snacks from the coffee shop and room service a couple times. We had dinner at Bluewater, Dragons, Sea Salt, Nebbiolo and the sports bar. I wish we had had time for Mexican at the Market Café. They also had an outdoor dinner buffet and entertainment for St. Patrick’s Day that we went to. Our favorite restaurant was Nebbiolo. We did have to wait, though. Which we knew would happen. They told us an hour wait around 7 pm, so we went to Olio to have a drink while we waited. They sent us a message through the Hyatt Inclusive app about 40 minutes later when our table was ready. We got to Bluewater right when they opened at 6, and we were seated within minutes. Service was overall great. Excluding our one evening at Dragons, so I really think that was a fluke. Everyone else from the bartenders to servers to our housekeeper were super friendly. We did do Preferred Club. I wasn’t sure how much we’d use it, but we did use several of the included perks. Our Butlers (Manuel and Dulce when he was off) were both super nice and helpful. They messaged us each day to check in, scheduled our included hydrotherapy (which is a must to take advantage of – SO relaxing) and scheduled us a romantic breakfast on our balcony. We found ourselves in the Preferred Club lounge quite a bit for drinks and snacks. We were in there at least once per day. They made a very good espresso martini. We went to the Preferred Club pool only one day. It was nice and relaxing, though. Nice change of pace. But we liked the main pools more. We enjoyed lunch at Olio up there, which was delicious. I would for sure book Preferred Club again after this experience. Our room was a Preferred Club Deluxe Ocean View King room on the 24th floor. We had an amazing view. The spectacular view from this room was another perk of Preferred Club that made it worth it to us. We can’t wait to come back here again. It was, for us, the perfect mix of fun and relaxation.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.