This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
18119 reviews
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Nov 21, 2024Cat fished by photos and reviews online.
My stay at Secrets The Vine Cancun was disappointing, especially given its reputation and high price. While some staff were warm and helpful, their efforts were overshadowed by others who were dismissive and unfriendly. Many servers appeared to improve their attitude only after receiving tips, which felt disingenuous. The front desk staff, unfortunately, set a negative tone early in the trip, especially when they were reluctant to help resolve issues with our room’s broken lock and phone. Additionally, the dinner manager at the Market Grill was unnecessarily condescending, further diminishing the experience. The resort’s facilities also fell short of expectations, with the lobby being uncomfortably hot due to a lack of air conditioning, making it unpleasant to relax or enjoy meals in nearby restaurants. The coffee was underwhelming, with both regular brews and off-brand Nespresso pods falling far below the standard for a luxury resort. Room cleanliness was also disappointing, with stained furniture and bed sheets that undermined the advertised luxury. While the food was average at best, the beachside tacos were the one highlight of an otherwise lackluster dining experience. Overall, Secrets The Vine failed to live up to its reputation, and this ended up being my least enjoyable all-inclusive stay in Cancún. The resort has potential, but unless significant improvements are made, I cannot recommend it.
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Nov 20, 2024Great experience
Excellent experience! Special thanks to the chef Isidro! Excellent cuisine. The room service is also great and there are a lot of activities for every type of person. If you are asking yourself which hotel to book for your next trip to Cancun, search no more!
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Nov 20, 2024
Great time great food
Excellent food excellent wine ! Perfect blend of taste and experience. We had a really good time . Entrée’s are great , main dish fantastic and the sashimi was better than you could expect for an all inclusive. Id recommend highly to anyone coming to cancun
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Nov 20, 2024
Dragons
Dragons restaurant was fantastic! Sebastian took great care of us and we met the chef Isidro who made the food amazing. The bulgogi steak was out of this world. Spring rolls were so fresh. The sushi was top notch. I think we’ll come again fr sure.
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Nov 20, 2024
We love this place!
We came back to Secrets the Vine for one reason only: Angel in the cabanas. He is like family to us now, we are so thankful for his kindness and professionalism. Other staff of mention: Luis at the bar, Beth and Ruby, Norberto, Alberto, Alejandro, Juan, Miguel, all spectacular. The entire staff is amazing!