Built around legendary Pu‘u Keka‘a (Black Rock) on 23 oceanfront acres and the world’s favorite beach, Sheraton Maui Resort is where exceptional location finds deep intention. While our nightly lele kawa (cliff diving) ritual is most famous, every aspect of our spacious retreat welcomes guests to dive into the timeless, rejuvenating essence of Ka?anapali. From exhilarating ocean adventures to soothing treatments at The Spa at Black Rock. From deeply rooted cultural journeys to bright and refreshing cocktails served poolside. And around every corner you’ll discover spectacular views and wide open spaces for soulful reflection and a deeper connection to nature. With 83 percent of rooms offering pristine views of the ocean and neighboring islands, Molokai and Lanai, there may be no land-based vantage point better for watching whales and the sun setting into the Pacific. Experience Maui more deeply, where the Ka?anapali resort lifestyle was invented - and perfected.

Property information

Year built: 1963
Last renovation: 2018
Accessible rooms: 17
Air conditioned guest rooms: 508
Floors: 6
Nonsmoking rooms: 508
Total rooms: 508

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory The following fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $30 + 17.416% tax per room, per night This fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory A minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check in: 3:00 PM
Check out: 11:00 AM
Minimum check-in age: 18
General policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Resort Charge inclusions will be as follows:

•Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina

•Welcome shell lei

•Enhanced Wi-Fi access

•Wellness offerings

•Cultural activities 

•Daily Go-Pro rental

•Daily use of tennis and pickleball courts and equipment

•Hawaiian tote bag

•2 Refillable water bottles for use at the resort’s complimentary filtered water stations

•Fitness center

•Raw Elements reef-safe sunscreen dispensers throughout the resort

* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula

Punch drinks at The Sandbar lobby bar.

For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the

Resort Charge inclusions will be as follows:

-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)

-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)

-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)

-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:

Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic

Lahaina Lown

-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)

-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)

-Welcome Shell Lei

-Use of two adult pool floats daily

-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests
Pet policy Pets Not Allowed

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 5352 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay at the Sheraton Maui Resort & Spa

    We recently stayed at the Sheraton Maui Resort & Spa and had a delightful experience overall. While the property itself is slightly dated and could benefit from some modernization, the team truly makes this place shine. A special shoutout to Joshua Ramelb, the Food and Beverage Manager, who went above and beyond to ensure our breakfasts were tailored to our dietary needs. His attention to detail and willingness to pull out all the stops made us feel incredibly well cared for. At the front desk, Marie Cochrane was absolutely stellar. She ensured our stay was seamless, comfortable, and stress-free. Nothing was too much trouble for her, and her warmth made us feel right at home. The Valet Parking service was excellent, with Jeremy and his team being exceptionally efficient and super friendly. They handled everything with care and a smile, which was a great way to start and end our outings. Lastly, Chelsea Penner provided us with outstanding local recommendations that added a special touch to our trip. Her knowledge and enthusiasm really helped us make the most of our time in Maui. Thank you to the entire team for making our stay memorable. With a bit of attention to the property’s dated features, this place would be truly exceptional. We would happily return!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding hotel experience at the Sheraton Maui.

    Wonderful experience at the Sheraton Maui Resort. Hotel is right on the ocean and you have easy access for swimming and snorkeling. We saw turtles and an array of fish! The staff is outstanding! The hotel is within walking distance of Whaler’s Village and a multitude of shops and restaurants. Dukes is also within a nice walking distance for a great meal.

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Great Choice on Maui

    We stayed here for three nights and I would highly recommend it. It is RIGHT on the beach on the and for the price, you get a great pool / lazy river combination. Aqua sports gear is available through a separate company that has a shack on site. We rented snorkeling gear without an issue or prior reservation and walked down the beach a bit to rent a paddle board on another day. Snorkeling at the resort/black rock isn’t amazing, but you will see some cool fish. There’s a resort gift shop where you can buy sunscreen and complimentary dispensers spread around the pool areas, though we found the complimentary sunscreen difficult to apply. The service was kind and welcoming. If you can, I’d highly recommend booking a ground floor room so you can walk right out to the beach. We did and it was so convenient. My only real criticisms are that I wish you could lock the patio doors from the outside and the AC didn’t quite keep up at night.

    Oct 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Hotel on the Beach

    Wonderful Hotel on the Beach, Great rooms, location excellent. Restaurants very Polynesian and entertaining.Good location to visit other areas. Did not need car rental for 3 day stay. However extra days could be a reason to rent one for individual discovery's. Highly Recommend Hotel PS Lead Concierge Jeffre Naniola very helpful prior to coming, info and tours, and also while there.

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Spend your $ elsewhere

    Marriott should be ashamed. This place is sorely neglected and run down. Things like not having a functioning tv or frog took 6 days to fix of our 8 night stay. Rooms are in desperate need of ugrading (not just upDATING. Highway robbery for bang for your buck here - sorry. (Still on this trip bow and felt compelled to write)

    Oct 10, 2024