Resort Details
- Aroma, WINE AND COFFEEWe welcome this elegant outlet located in the south lobby corner with glass windows overlooking the bay, ensuring spectacular views from every seating. This lounge offers a Nespresso Coffee Bar and products as well as Cocktails and Tapas in the afternoon an evening daily.
- Palio Restaurant
We've got the perfect place to get together with friends or co-workers and enjoy a great meal.
- Cuisine: Puerto Rican
- Dress Code: Resort Casual
- Atmosphere: Casual-Elegant
- Setting: Scenic views
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children welcome
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pets allowed
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Valet parking†
- Wakeup service
- Water sports†
- Business Services
- Internet Access
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site
- Gambling †Located on the lobby level, the Casino features over 10,000 square feet of space dedicated to Roulette, Black Jack, Craps, Baccarat, Caribbean Stud Poker, and Slots. Daily lessons available for beginners.
- Hot tub1 Outdoor Hot Tub
- PoolThere is 1 pool on site.
- Beach
- Golf †Golf Course located within 15 Miles of Property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
68 reviews
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Mar 24, 2025"Perfect Pre-Cruise Stay at Hotel Rumbao"
We spent the night at Hotel Rumbao before our cruise, and it couldn't have been more convenient. Located right across from the Old San Juan cruise port, the hotel offers fantastic service. Our room was charming and cozy, impeccably clean as well. They required a $50 deposit, which was applied towards the resort fee. The restaurant boasts a breathtaking view of the port, allowing you to watch your ship until it's time to board. Plus, it's situated in a great area, just a short walk from various shops and restaurants.
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Mar 21, 2025Close to cruise lines docking bays
Stayed at this hotel for 1 night on my way back from a cruise, the hotel is not too far away from the cruise line docking bay. Although I arrived very early, they checked me in quickly buy I had to wait for the room to be ready, I got my room around 1pm, which was good enough. The room was spacious and has a hint of modern amenities. The hotel itself had been refurbished. The hotel is a walking distance to a good number of places in old town San Juan. The hotel's restaurant is very handy for dining; there is also a bar at the hotel. The staff I encountered did their job, nothing to complain about. I will
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Mar 17, 2025
Sure stop over hotel across from the RC ships
Stop over at this hotel on the way to our RC cruise out of San Juan, ship literally across the street from the hotel. Clean, well cared for, pleasant stay, comfortable beds with ample of areas to visit while waiting for your cruise. I highly recommend coming to this hotel, you will not be disappointed.
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Mar 11, 2025
Good hotel, in the middle of Old San Juan.
Great hotel. Price is high as you are right in the middle of Old San Juan. Staff is very helpful and friendly. Gave us a lot of extras because of the price. If you self park, that is a pain and not easy at all. The rooftop pool was great. Double check your view if that is a concern as we were facing a parking garage.
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Mar 03, 2025
Great location, friendly staff, awesome renovations
This has been one of favorite places to stay in Old San Juan but we had not returned since it was renovated. We were a little hesitant secondary to previous reviews but decided to take a chance because the location is so lovely and he doesn't love a recently renovated home. We did not have any issues with check in process. The staff at the front desk were very welcoming and professional. Our Bonvoy membership was acknowledged and we were made to feel at home. This is such a lovely location right in front of the water and within walking distance to all that makes Old San Juan so special. I loved the hotel even before the renovations but now...Wow! Rooms are so bright and cheerful and the decor so tasteful and with good homage to the location. Staff were all friendly. Don't miss the opportunity to stay here.One of my decisions in staying at hotel that has recent poor reviews is that negative reviews are addressed. You will notice that Mr. Emanuelli has addressed the concerns and feel that they are sincerely interested in making things right.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies: Cancellations made 3 -2 days prior to arrival incur a 1 night penalty and applicable product penalties.
Cancellations made 1 day prior to arrival incur a full stay penalty and applicable product penalties.
No shows and early departures will incur a full stay penalty and applicable product penalties.
Length of Stay Policy:
2 night minimum on all Friday and Saturday arrivals.
A credit card imprint or cash deposit may be required at check-in for telephone and incidental charges.
Room taxes are included in vacation price.
Service charges are included in vacation price. - Pet policy : Pets Allowed