Sophisticated elegance, that is what you will say once you witness our renovations made in Fall of 2018. A peaceful color palate, serene ambiance, and our minimalistic décor ensures your stay with us is complete. After a day full of activities, a night on the town, some shopping and a little bit of rumba while salsa dancing, you'll find nothing but peach in your bedroom and in every corner of the hotel. The memories will keep you coming back.
Location
Puerto Rico - Off BeachProperty information
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Resort details
General policies & fine print
Cancellations made 1 day prior to arrival incur a full stay penalty and applicable product penalties.
No shows and early departures will incur a full stay penalty and applicable product penalties.
Length of Stay Policy:
2 night minimum on all Friday and Saturday arrivals.
A credit card imprint or cash deposit may be required at check-in for telephone and incidental charges.
Room taxes are included in vacation price.
Service charges are included in vacation price.
Customer ratings & reviews
TripAdvisor traveler rating
25 reviews-
Good Stay
We enjoyed our stay. We had a King Suite with a Bay View. Our room was clean and comfortable. Air conditioning was nice an cold. Staff was friendly. Our room wasn't ready when we arrived, so they held our luggage while we walked around Old San Juan. We were grateful for the drink coupon for the delay. We'd be happy staying here next time we cruise from San Juan.
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Find somewhere else.
We were dumped here by Viking to wait 5 hours to then go to airport. We're in a filthy ballroom. Bathrooms awful. Room hot. Pastries were put out that no one was eating they were unappealing. One elevator worked. Asked if there was a more comfortable place to be and gentleman told me go outside and take a walk.
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Horrible acoustics in Hallways
One elevator not working. Hot water took 10 minutes to work in shower. Noise in hallways due to doors closing and people talking is horrible. The acoustics are really bad, you hear someone breathing next door it seems. A/C vent blows right on you in the bed. I stay at Hilton & Marriott hotels every week. I would never stay here again.
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Disappointing
I would say this hotel is a cruise ship hotel, in that it's usually packed with people boarding a cruise ship or returning home since it's next to the port. I would also say that the hotel is self service. Pulling up the car to the valet, we had to take out our own bags without help and he couldn't give us good directions to the parking lot so we ended up doing valet by default. The hotel was over crowded in the lobby. Will not be staying here again.
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Pleasantly surprised!
We were here before and after a cruise. We had booked it as a Sheraton but it converted to its current owner. It was clean, well maintained and centrally located. Our room was not ready the first check in so they gave us a food/drink voucher for the little bistro until room was ready. Great place. Will be back next time we are in old San Juan.