Resort Details
- ChoicesStart your morning at Choices Urban Bistro serving breakfast ? la carte and buffet. Open every day from 6:30 AM to 11:00 AM.
- In-Room Dining? la carte is our in-room dining option. Explore our menu inspired by our community. ? la carte offers authentic local flavors and freshly prepared meals in sustainable packaging. Open 24 hours, seven days a week.
- Mutuo Sabor NikkeiMutuo is a mystical bond, where Nikkei cuisine comes to life and performs a carefully choreographed dance to create the majestic encounter of flavors between Japan and Peru in the heart of Puerto Rico.
- Ocean LoungeEnjoy a Nikkei cuisine tapas and more.
- Texas de BrazilUnique fine dining experience Churrascaria restaurant combines the cuisine of southern Brazil with the generous spirit of Texas. Choose from 15 prime cuts of Brazilian-style meat, a vast salad bar and a wine selection. Opening hours are subject to change.
- The Caf?This casual hotel restaurant serves fresh Puerto Rican Coffee, specialty drinks, wraps and other grab-and-go menu options for light meals near the San Juan Convention Center. Opening hours are subject to change.
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Boarding pass print-out available
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk†
- Carryout breakfast†
- Casino†
- 24-hour front desk
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking†
- Boarding pass print-out available
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk†
- Carryout breakfast†
- Casino†
- Check cashing policy
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Dinner delivery service from local restaurant, Offsite†
- Direct dial telephone
- Dry cleaning†
- Elevators
- Exercise gym
- Food and beverage outlets†
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand†
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Housekeeping - daily
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking†
- Non-smoking rooms available
- Off-Site parking, Offsite†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Safe deposit box
- U.S. Fire Safety compliant
- Spa†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Business Center†
- Copier
- Ethernet Connectivity
- Fax Machine
- Full Business Center
- Meeting Facilities
- Network/Internet Printing Available
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Spa †
- Whirlpool †
- Beach †
- Children's program, offsite †
- Coliseo de Puerto Rico
- Coca Cola Music Hall
- Puerto Rico Convention Center
- Casino Metro
- Plaza Col?n
- Pablo Casals Museum
- Museo De Arte De Puerto Rico
- Porta Coeli
- Capillo del Cristo
- Casa del Libro
- Casa Blanca
- Centro de Bellas Artes
- Teatro Tapia
- Museum of Contemporary Puerto Rican Art
- Fortress San Cristobal
- Galeria Botello
- Bacardi Tour
- Walking Tour of Old San Juan
- Fortress El Morro
- La Fortaleza
- El Capitolio
- Miramar Area
- Plaza Col?n
- San Juan
- San Juan
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
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Very good business hotel for the right reasons
As a business traveller I like this hotel. It is very close to the airport, about ten minutes. So it is fast and cheap to travel between them, and Uber cars are plentiful until very late at night. It has five elevators, which is more than enough for this property. They all work and move at a good pace. Never waited for one even during the morning check-out rush. The rooms are modern, with plenty of plugs and USB charging outlets all over them. The desk is spacious. The bedding is standard Marriott, which I find very good. The pool and deck are very nice and easy to get to and use if you find the time. The walk to the Convention Center is truly short as well. Just across the street. The only drawback are the hotel restaurants. The menus are a little niche for dinner, and there isn't much for lunch. They have nice spaces but aren't very busy. BUT, there are a lot of options across the street at Distrito T-Mobile. It sounds and looks like an overly commercial mess at first glance, and is sometimes crawling with fanny-pack wearing mainland tourists in Crocs, but inside is a good mix of quick food, locallly influenced fare, and fine dining. No passport needed to enter Puerto Rico, American money is the currency, a good experience.
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Great Staff
Basic convention/cruise port/casino hotel. Room was clean but cooling was limited by the thermostat making for a hot room. Restaurants were good. Staff members were friendly, helpful and accommodating. The hotel shows the wear and tear of this type of hotel. We booked through the cruise line so the price for one night was quite expensive, but convenient to the port.
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Beautiful and Tidy Hotel
This hotel met all of our needs. It was within walking distance of the Distrito T-Mobile and close to Old San Juan. The free shuttle to the beach and Old San Juan was a huge perk. The pool also has a beautiful view! Room service was fantastic as well. I have no complaints.
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Awful!
We stayed at this property for one night and it was awful! They put us in room 1212 which is next to some type of utility room and there was noise constantly! I have zero idea why they would put anyone in this room! We also had water coming down the wall outside our door in the hall. The hotel is not clean, the pool area is under construction and filthy. The women at the Bonvoy desk asked me how my stay was and I said awful. She looked at me and told me the balance on my room and the resort fee price. Marriott needs to teach their employees customer service. Apparently being an elite loyalty member means nothing.
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Thanks Caroline!
Dear Caroline: I just wanted to take a moment to thank you for your exceptional service, kindness and attention over the phone, in helping to resolve a situation. You were so helpful and attentive; employees like you are exactly what our hospitality industry needs. Thanks so much Caroline! You are the BEST!
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- AdvisoryThe hotel will be implementing a non-refundable Pet Fee of $20(plustax) per room, per night. This charge is in addition to the non-refundable Pet Cleaning Fee of $150(plustax)per stay.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $55 (Plus Tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum Self Parking fee of $20 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum Valet Parking fee of $28 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $55 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryNew Breakfast Buffet Pricing. Add-On Breakfast Price: Buffet Breakfast in Choices Restaurant. 1. Adult (12 years +) - $38.00 (was $34.00) inclusive of tax but excludes gratuity 2. Child (3-11) - $19.00 (was $17.00) inclusive of tax but excludes gratuity 3. Child (2 and under) – Free
- Check in: 4:00 PM
- Check out: 11:00 AM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 18
- Pet policy : Pets Allowed: USD 150.00 non-refundable cleaning fee Per Stay; maximum weight per pet is 40.0 pounds