Hotel Promotions
Honeymoon Welcome Gift
Guests celebrating their honeymoon with us will receive a bottle of sparkling wine (per room) and a Karma Spa Credit.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 04 Jun 2024 to 20 Dec 2026
Travel Dates: 04 Jun 2024 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bluch Cafe
    Coffee shop is also available in the Sugar Bay Chattel Village (not a part of the all-inclusive plan).
  • Colin's Bar & Grill

    Colin’s is a fun rum shop, beach bar and restaurant. Serving everything from hot-dogs and burgers to paninis and pizza, Colin’s Beach Bar will satisfy your cravings. Colin’s is located near to the water sport hut, Karma spa, the kids crèche and teen hut making it the perfect place to dine for all ages.

  • Lazy Mongoose Pub

    Unwind at The Lazy Mongoose located in the Sugar Bay Chattel Plaza. Based on an English Pub theme, The Lazy Mongoose will feature leather chairs and an oak bar counter. The Pub features local brews such as Banks Beer and late night snacks.

  • Sizzle Steakhouse

    Located in the Sugar Bay Chattel Village, Sizzle Steakhouse is open for dinner. The wood covered walls and designer furniture pieces gives Sizzle that unique setting and features communal tables as well as private dining. Guests can wine and dine at Sizzle up to twice per week. Please note that while this restaurant is a part of the all-inclusive package, some premium menu items are subject to a surcharge.

    *Limited dining

  • The Reef

    Travel around the world without leaving beautiful Barbados. At Reef, enjoy delicious international buffets every day right in the heart of Sugar Bay. Reef, located beachside is a cool looking buffet restaurant and beach bar decorated in driftwood and pastels.

  • UMI

    UMI (Japanese for Ocean) is an elegant, romantic sushi restaurant decorated with driftwood and modern white furnishings. UMI overlooks the main pool on one side and the sea on the other. UMI specializes in Sushi cuisine and offers upstairs seating. Below UMI is a large lounge area for families and those who want to lounge poolside. Join us for dinner at UMI up to twice per week.


On-Site Amenities
  • Babysitting†
  • Car rental desk†
  • Children programs†
  • Dry cleaning†
  • Exercise gym†
  • Game room†
  • Gift/News stand†
  • Grocery store†
  • Hairdresser/barber,Offsite†
  • Lounges/bars†
  • Babysitting†
  • Car rental desk†
  • Children programs†
  • Dry cleaning†
  • Exercise gym†
  • Game room†
  • Gift/News stand†
  • Grocery store†
  • Hairdresser/barber, Offsite†
  • Lounges/bars†
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†
Off-Site Amenities
  • Conference Suite†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program †
  • Fitness center on-site
  • Non-Motorized Water Sports
  • Pool
  • Spa †
  • Teen programs †
  • Volleyball
Off-Site Recreation
  • Motorized Water Sports
  • Scuba diving †
Off-Site Attraction
  • Barbados Museum
  • Bridgetown
  • Garrison Historic Area
  • George Washington House
  • Mount Gay Rum Factory
  • South Coast Boardwalk

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2280 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sugarbay 2025

    319......just back from a 2 week break, our 4th. Stayed in the main block this time. The room was perfect, bed comfortable with good a/c. Room cleaned each day with fresh towels etc. Again 4 options for food on site. Reef is the buffet option. Plenty of choice with different themed options in the evening. UMI was good but perhaps could do with a menu revamp. Same choices since last time. Sizzle steakhouse again with an unchanged menu however the steaks are outstanding. Can be very warm here. Colin beach bar serves burgers and daily specials...nice for a change. No real issues with loungers but people do hog them for long periods without actually using...the addition of full length towelling on the loungers at the pool is great. The beach has been affected by the summer storm and I would advise beech shoes for entering the sea. The two available bars are fine and unlike an earlier post I never saw people being encouraged to partake in drinking games or do shots.....you want a drink the team make you a drink. Again the staff really make the stay memorable, too many to mention but I have to say Cherese, Kay, Javan, Davashni and the boss Pedro all run the restaurants brilliantly. David, Damien and Antonio work tirelessly at the hotel bars. Well done all. Will return as will most of our new friends as its just that little bit better than most.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A gem in the sun

    A fantastic stay. I would not change a thing. We returned home last week after an amazing ten days at SB. From the moment we arrived the staff went above and beyond. The rooms are clean and well kept. The food, bars, and food all of a high standard. The terrace and buffet was are go to. Big shout to the waiting staff, Nicholia, Symes and Ramario who always made everything perfect. Lucas, never stopped providing pool drinks and ice coffee Jalani, pool bar, also always putting the guest first. We will be back.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family hotel with the best staff

    Booked this on whim for my daughter’s birthday, a group of 7 with a baby. Sugar bay is about half hour from the airport and we had the best taxi driver who offered us beer or a soft drink on pick up. Check in was a bit busy but the staff were really friendly and helpful. Wrist bands were no chunky and ugly unlike other resorts, which was great and no tan lines! They were the room key too so no losing or having to hunt for a key in your bag. Rooms were clean and a good size, decorated lovely with a good shower. They even provided a baby bath for the baby! The cot was very old fashioned and metal but comfy. Pool area is nice and clean, comfy beds and extra towels on the beds as well as the ones from your room. You have to get up early to get a bed by the pool though. Breakfast was nice, seating outside or undercover. Not huge variety but enough. Too much can be very overwhelming. The beach bar is ok, David is an absolute legend! Hilarious, though one person took him too seriously and took offence, to which non was meant. He mAde our stay! Service is chilled and not fast, typical chilled Caribbean way. Beach is nice, clean with lots of beds. Sea is lovely and warm, but rocky at parts, has floating circular beds to chill on which is a nice addition. Lunch was at the beach bar - brilliant food and service! The girls and guys work so hard and really friendly! One got us some bottles hot sauce that they served at the hotel which we loved, I cannot remember her name but she really did go above and beyond to get them for us. Japanese restaurant is lovely. Food is nice. The steakhouse not so much. Not a lot of choice. Food not so great. Dinner and lunch in the reef, very much like breakfast- not huge variety but enough and decent. Blush cafe is on the property and very pretty. Gym was good, small but does the job. Walked to Bridgetown - took half hour and an easy walk. Carlisle bay for the turtles is 15/20 minutes walk and the race horses washed I the sea are 10 minute easy walk to pebble beach. Make sure you get there before 6am or it gets very busy. Race course is a 2 minute walk. Over all a very nice hotel and would come back

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent relaxing holiday.

    Fabulous hotel from the minute we arrived until we left. The staff are all polite, helpful & friendly too many to mention by name. The hotel is right on a lovely sandy beach & the lagoon is perfect for swimming & water sports. Restaurant buffet excellent with plenty of choice & a visit to the UMI restaurant is a must. Large room & a very comfortable bed. Hotel was pleased to help me celebrate my special birthday. Looking forward to returning sometime in the future.

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Simply the best

    This hotel is next level. Absolutely beautiful. Fantastic staff, Helen, Joan, Antonio, Pedro to name a few but everyone was amazing I just didn’t get all the names. 20 minutes from the airport. Every restaurant was fantastic. All areas spotlessly clean. The room was huge and very comfortable. We will be back same time next year

    Jan 20, 2025
Hotel advisories
  • AdvisoryImportant Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will be confiscated and persons will be charged accordingly.
  • AdvisoryA mandatory Government imposed fee of $9.63 is charged and collected by the hotel either at check-in or check-out. This fee may not include tax and is subject to change.
General Policy
  • Check in: 4:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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