Property information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
1239 reviews-
Best holiday ever
We visited sunscape coco punta Cana 5th November for two weeks We had the best time and the best holiday we have been on We had no problems with food or beverages very nice and food cooked well always something for everyone Staff are very nice and room we was in 2343 block 3 was very nice and clean beautiful view cleaned daily no problems neither Of us got sick either I highly recommend this resort also your safety is very protected here
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Great stay, geeat staff.
Overall a very good trip. Staff to look for are JP at arrival, Maria cleaning lady, maria bartender at Sun Club pool bar, Ricardo at buffet Kaleidoscope, Pedro at sun club beach bar. These people are simply amazing and made our stay so wonderful. People are awesome. Bar selection, acceptable but would have expected more. But like I said, overall, we were very happy of our stay.
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Vacation - wonderful 😊
CarlosR martin6Ricardo zoila Martina Ramon caleido chef - kaleidoscope buffet wonderful. Top notch food, service fantastic, everyone extremely nice. Beach great - Pedro and Rosa at Beach bar excellent. Poolview rooms very loud. Would chose tropical view next time. Rooms nice - clean, spacious, beds firm. House keeping staff excellent.
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Wonderfull Staff Martina and Carlos did great
Great service at buffet all week staff turned a mediocre vacay to a good one carlosR Martin Martina Zoila Ricardo lucila la piscina la avitacine la chow del teatro son todo sensacionar me encanto toda la intalacione mul bonito todo ❤️❤️❤️borneria de hue o
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Sensational vacation
Wonderful people. Food is fantastic. Carlos R, Martin, Ricardo, Zolia , Martina and Romon and all of the chef that work at kaleidoscope. Beach is beautiful with wonderful wait staff , Pedro and Rosa. The pool view rooms are to loud because the voice travel up.