- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast (per room/per stay).
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Complimentary Wi-Fi inside the Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Complimentary newspaper in room daily (English or Spanish)
- Cartoons available in room
- Milk, cookies, and other special treats
- Room service from 7 a.m. to 11 p.m.
- Dedicated beach area for Sun Club guests only
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Resort Details
- Coco Café
Enjoy coffees, teas, pastries and snacks served daily, 24 hours.
- Da Mario
This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillThe Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Tiki Taco
Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests.
- Various Bars / Lounges- Barracuda (Bar adjacent)
- Manatees (Main pool swim-up bar)
- Rendezvous (Main lobby bar offering cocktails and spirits)
- World CaféAs the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations.
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Solarium
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Children's program, onsite
EXPLORER'S CLUB
At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:
- Programs based on science, nature and exploration
- Arts & crafts
- Playground
- Movie nights
- Sand castle competitions
- Gaming consoles (available upon request and based on availability)
- Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.
- Fitness center on-siteOur fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
- Miniature golf †
- Pool
One main pool with a swim-up bar, and the brand new water park and beach wait service.
- Spa †Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
- Teen programs
CORE ZONE TEENS CLUB
The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:- Tournaments held at various times during the day
- Giant Jenga and Connect Four
- Board games
- Darts
- Ping Pong
- Pool table
- Air hockey
- Xbox One
- PS4
- PSVR Headset
- Flat screen TV for movies and musicThe resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.
- Tennis court2 tennis courts on-site.
- Volleyball
- Fishing †
- Golf †
- Motorized Water Sports †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
6930 reviews
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Jan 22, 2025Great location, beautiful beach
We did a Sunwing vacation package which all worked well, with a minor flight delay going back. Note very stripped down 3/3 to a row planes - zero entertainment system or plugs to recharge your devices. Flight takes a lot longer going down than coming back. Your on your own to find your included bus/van transport to the hotel, but it wasn't hard to find - beware the timeshare guys. The Sunscape hotel is older and in need of serious modernizing/ updating. I would rate it a 3* at best. Room 815 had no A/C, smelled of mildew, something in the bathroom was leaking and the lighting was very poor. But it had a very nice pool/ ocean facing balcony. Staff kept the hotel in general/room very clean, with plenty of towels. A hair dryer, shower gel and shampoo was supplied, and after 2 days facecloths appeared. We didn't use anything in the stocked fridge or the safe, and there was an iron & board in the closet. Internet is spotty throughout the building. The WiFi reminded me of dial-up years ago, so don't count on it to access apps or if you have to be able to communicate with others. There were a mix of generally older adults (lots of Canadians), and Mexican families with lots of younger children. Very few 20 somethings, it was not a partying or loud crowd. Entertainment was typical, some talent displays, disco/tech music, karaoke but it ended fairly early - nothing amazing to see. There are actives with pool staff, and things for kids (movie). The food is the same as all mexican resorts, we went to the Italian specialty restaurant (no reso needed) twice. The other restaurant Tiki Taco was stuffy, and had the same buffett as the main open restaurant which was beautifully located with pool/ocean views. Great buffett selections, omelet bar and lots of seafood available. Strange ideas for salads and the desserts while they look good, are surprisingly not very tasty. We enjoyed the Cafe specialty coffees, but found the treats also not very good. The food truck had limited selection, hit and miss service, and you cannot take food back to your chaise lounge. The location of the hotel is excellent and the beach is lovely with plenty of loungers/umbrellas. The ocean is rough with an undertow, but nothing washes up. Great beach for walking, ocean is not ideal for swimming but there are lifeguards on duty. Jets skis, parasailing, fishing, horseback riding are all available, as are the never-ending vendors who are polite but occasionally annoying. The weather was lovely after the first day, average 25/week but a very hot sun luckily with a breeze. We fortunately arrived after a 6.2 earthquake that brought cooler temps our first day only. Sunrise/sunsets are not spectacular, and with the mountains the bay remains misty in higher altitudes. The whales were active, and easy to see from the beach - delightful to watch. The pool was very nice, warm enough and not crowded. Lots of loungers, but typical - get there early to reserve. We went on the 'Hop on Hop off" bus which was an excellent tour, well worth it to see the town/coast line. We also went on the city bus that we got right outside the resort for 10 pesos per ride, and went back to downtown to see two markets that were amazing. People are very friendly and will help with directions - many were long term (15-20 + years) Canadians who go back each year. We felt very safe, but wear good shoes to navigate the uneven cobblestones! Traffic in PV is brutal, but the hotel is very close to the airport so a short drive for your transfers. It is crazy busy though - note the outdoor bar is outrageously expensive for a drink. Overall, we had a great, relaxing vacation but I wish I had known it was not a 4* or what I would call a "spa". If you just want clean, it is a great choice due to all the mentioned positives. Hilton really needs to give this very well located hotel a face-lift/add some spa services to be a 4 or 5*, and it would be a true destination.
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Jan 19, 2025Family friendly resort, great price.
Family friendly resort! Staff was great, kids club was perfect for our kids aged 5 and 9. They pick and choose whoch activities to attend. Resort is rundown, but staff was amazing and very accomadting. Buffet food was great, no complaints, lots of choices for adults and kids. There was different entertainment each night. Would definitely go back with the kids.
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Jan 19, 2025
Decent stay
Bellboys Christian and Oscar was great and fun! Liked the resort. Kid friendly. Not a fan of the charge per hour after you check out. Would have like different games for adults during the day instead of watching the same ones. Staff great tho.
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Jan 19, 2025
Great staff
Staff is wonderful, never have to wait long to be served a drink pool side and beachside. Staff keep the resort tidy, nice landscaping. Bell-men Christian and Oscar very friendly and hard working. Short cab ride to Malecon from resort. Overall good experience.
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Jan 19, 2025
Service de botones
Cristian and Oscar were amazing when we got on and off the cars always with the same positive energy!! Food was good service was spot on room service was ok good friendly except for the lobby sharks lost a shirt and no one stole it they left it there for us ready for pick up
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.