These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One family/couple photo per booking.
- 25% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Private Sun Club Lounge
- Upgraded mini-bar service refreshed daily and upgraded bath amenities
- Complimentary computer access in Sun Club Lounge
- Complimentary Wi-Fi inside the Sun Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
- Complimentary newspaper in room daily (English or Spanish)
- Cartoons available in room
- Milk, cookies, and other special treats
- Room service from 7 a.m. to 11 p.m.
- Dedicated beach area for Sun Club guests only
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
- 24-hour access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Resort Details
- Coco Café
Enjoy coffees, teas, pastries and snacks served daily, 24 hours.
- Da Mario
This unique restaurant offers delicious Italian cuisine to guests aged 8 years and older.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillThe Seaside Grill offers eclectic, international cuisine paired with unforgettable beachside ambiance.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Tiki Taco
Every night, the culinary team at Tiki Taco serves up delicious Mexican specialties for guests.
- Various Bars / Lounges- Barracuda (Bar adjacent)
- Manatees (Main pool swim-up bar)
- Rendezvous (Main lobby bar offering cocktails and spirits)
- World CaféAs the name implies, the World Café features a diverse array of culinary highlights from some of the world's most unique destinations.
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- All-inclusive meal plan
- Babysitting†
- Ballroom†
- Concierge desk
- Currency exchange†
- Elevators
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Poolside service
- Solarium
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court
- Children's program, onsite
EXPLORER'S CLUB
At Sunscape Puerto Vallarta Resort & Spa, kids ages 3-12 will have a blast with all the fun-filled activities at the Explorer’s Club for Kids. All Explorer’s Club staff is certified by the Red Cross in CPR for children, designed to entertain the little ones with different programs based on science, nature and exploration.The program offers the following fully-supervised activities daily so mom and dad can have some alone time and peace of mind:
- Programs based on science, nature and exploration
- Arts & crafts
- Playground
- Movie nights
- Sand castle competitions
- Gaming consoles (available upon request and based on availability)
- Weekly campout adventure in the tents at the club or on the beach (with the parents’ approval)Parents can rest assured while their children participate in fun-filled activities because all Explorer’s Club staff members are certified by the Red Cross in child CPR.
- Fitness center on-siteOur fully equipped, air-conditioned fitness center will provide a full range of cardio conditioning activities and exercise equipment.
- Miniature golf †
- Pool
One main pool with a swim-up bar, and the brand new water park and beach wait service.
- Spa †Guests can enjoy a variety of massage treatments at the beautiful gazebo on the beach.
- Teen programs
CORE ZONE TEENS CLUB
The Core Zone features games, sports, activities and entertainment geared to teenagers ages 13-17 including:- Tournaments held at various times during the day
- Giant Jenga and Connect Four
- Board games
- Darts
- Ping Pong
- Pool table
- Air hockey
- Xbox One
- PS4
- PSVR Headset
- Flat screen TV for movies and musicThe resort’s Entertainment Team is there to ensure safety and responsibility while the teens take part in all the activities that are offered.
- Tennis court2 tennis courts on-site.
- Volleyball
- Fishing †
- Golf †
- Motorized Water Sports †
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7146 reviews
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Apr 22, 2025Poor experience
Don’t pay extra for sun club. I called multiple times for a mini bar restock and only got it once after my third call that day. Put my books and bags on a chair while I went to the bathroom, and less than 5 minutes later I came back to them gone. I’m out two books and a bag. I was cut in front of several times at check in. It took over and hour to get checked in.
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Apr 22, 2025Buenos!!
Oscar, Jorge and Julisa Cristian from bell boy to the ambience. The place was absolutely respectful of us even at our worst. There patience with the gringos was much appreciated. I would recommend to anyone looking to go with families and friends.
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Apr 16, 2025
We Can't Wait to Come Back!
Staying at the Sunscape in Puerto Vallarta was an EXCELLENT choice for our honeymoon! My wife and I enjoyed our room with 2 balconies, the amenities, restaurants, 24 hour cafe, the staff, and how La Isla was just a 5 minute walk away. Perfect!
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Apr 16, 2025We had a great time
The resort was exactly what you would expect for the price. It’s a bit dated, and the food is okay, but that’s part of the experience. We had a fantastic time! I traveled with my 8-year-old and 5-year-old, and they had a blast—never complaining about anything. They didn’t mind that some tiles were missing from the pools or that there were cracks in the walls of our room. They always found something to eat throughout the day. The café was probably their favorite spot, and the staff there were incredibly friendly. The rooms were clean, beds were comfortable and the views were amazing! The food was decent, and there’s always something available to eat. The food truck offered good options, and the staff were friendly and hardworking. It was a great experience. The pool was fantastic, and we spent a lot of time there. I wish there had been more poolside service. During our 8-day stay, we only saw one staff member walking around, and they never approached us to ask if we needed anything. However, the bars are conveniently located nearby, no matter where you are around the pool. We never had a problem finding a spot for all four of us together, and we typically went down around 9:30 AM. The beach was beautiful, but swimming was not really an option because the waves were very powerful. However, we spent a lot of time playing in the sand, which was perfect. If you walk further up the beach, you can find a couple of crocodiles, which made for an enjoyable morning walk that the kids loved. While there weren't many seashells, we discovered plenty of pretty rocks. Sitting at the beach could be quite annoying, though, as vendors consistently approached us to sell something. Even in the private sun club area, they came right in, resulting in a steady flow of interruptions. We only stayed in that sitting area once and ended up leaving because it was overwhelming. Both the alcoholic and non-alcoholic drinks were great, and the menu offered a fun variety. The bartenders were excellent and had a fantastic sense of humor. The entertainment crew was fantastic. The gym coach, Allen, did an excellent job with my 5-year-old son. He even got him doing some workouts! My son still talks about him now that we are home and calls him his gym coach. The night entertainment was surprisingly good. They had a jaw-dropping magic show and a movie each night, accompanied by the best popcorn! It was wonderful to see the kids relax while we enjoyed some time to ourselves. We booked the Sun Club, and I honestly think it made our trip unforgettable. We enjoyed using the private lobby for our daily breakfast, which offered different food options than the buffet, and everything was really good. The lobby was a lovely air-conditioned sitting area with activities for the kids to enjoy. We utilized the private lobby the most, and it also had a nice outdoor sitting area. The drinks were delightful as well, especially the Captain Morgan's spiced rum! One recommendation - bring pesos! All prices are in pesos.
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Apr 15, 2025
Good resort for a family vacation
We really liked the resort, it's a great place to go with young kids. The splash park is a lot of fun for the little ones. It's a small resort so it's really easy to get around. The shows at night aren't the best but they were entertaining for kids, certain areas of the resort would need some love and the food could definitely be improved but it's a great place and would definitely go back with my family (but it's not a place to go on a romantic getaway or with friends, it's definitely a family resort focusing on what kids like). The view from our balcony was amazing, and the room was really big.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.