minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery.
- 10 minutes by car to the Marina Vallarta area with dining, shopping and entertainment, the Marina Vallarta Golf Club, and the main pier.
Location
Puerto VallartaProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
6851 reviews
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Dec 21, 2024sunscape 2024
the bell boys were very helpful cristin helped us out a lot and would def recommend him when talking to someone. sunscape was amazing and i will definitely be staying here again in the future. great people and very very very very helpful overall 10/10
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Dec 21, 2024Worst resort I've been to
This was the worst resort I have ever stayed at. The staff is rude. Horrible food. They try to hustle you on buying time shares. Offer vouchers on spas and excursions but you have to buy more things. Never stocked the fridge when that was in the plan. Zero night life on resort. Incredibly lazy staff.
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Dec 20, 2024
The Staff was amazing, from cleaners to managers
My wife and I loved this resort! The staff was amazing! We appreciated all the hard work Carlos, Fernando, Ricardo, Ignacio did! Christian and the rest of the bellhops were amazing! Aldo and the pool entertainment were also incredible at what they did! Omar, Martin, and Antelmo really had the best customer service! Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for this resort!
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Dec 20, 2024
A wonderful relaxing week!
The resort was amazing and relaxing! Christian did a fantastic job and so did Baruch! The open bar was obviously loved but so was the room and all the people! Great service and lots of smiles everywhere! The pool was top notch with warm water and ocean views
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Dec 20, 2024Excellent staff and service, poor food and property
The staff and service are fantastic, they treat you as though you're at a 5 star resort even though it is only a 2 star. The food was a huge disappointment, and the resort is in a serious state of disrepair with hazardous conditions needing immediate repair e.g. condition of pool. Again, staff are fantastic, our tips reflected the service we received from them.