These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Assorted cheese & fruit plate
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
- Unlimited access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Resort Details
- Coco CaféPremium coffee and snacks in a casual and relaxed atmosphere
- El PatioAuthentic Mexican style cuisine dedicated to traditional favorites
- The Snack MachineEnjoy grilled specialties served at our fun food truck offering a light menu that includes hamburgers, quesadillas, hotdogs, French fires, nachos and other snacks
- two reservation-free
- Various Bars
- Starboard Lobby Bar
o A fun and lively lobby bar offering premium beverages
- Tortuga
o Ocean view bar serving up refreshing cocktails and beverage
- 24-hour front desk
- All-inclusive meal plan
- ATM/Cash machine†
- Business services†
- Children programs†
- Concierge desk
- Exercise gym
- Free parking
- Laundry/Valet service†
- Pool
- 24-hour front desk
- All-inclusive meal plan
- ATM/Cash machine†
- Business services†
- Children programs†
- Concierge desk
- Exercise gym
- Free parking
- Laundry/Valet service†
- Pool
- Restaurant†
- Safe deposit box†
- Spa†
- Tour/sightseeing desk
- Water sports
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Children's program †Fully supervised program for children open daily. The kids will enjoy a theatre for performing their own plays, arts & crafts, playground, a water fountain, movie nights and sand castle competitions. One night a week, kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!
- Fitness center on-site
- Non-Motorized Water Sports
- Pool
- Sailing †Catamarans
- Spa †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
4292 reviews-
Mar 22, 2025Cost Cozumel
What a lovely intimate resort. The food and staff were excellent. It did not feel like a mega resort. If was quiet. The locations and rooms were clean and airy. All had a view of the courtyards filled with tropical plants. We awoke to birdsong the beach is steps away and perfect for snorkeling.
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Mar 18, 2025avoid unless u desire remote location
definetly not as advertised, no buffet, long lines greater 20-30 mins to even enter resturants, food selection limited, and often ran low on menu items daily. food quality at dine in was above average when availible. the entertainment/sports activity were very limited, they did not refill fridge beverages, rooms basic and crowded, cafe had some nice desserts, no nightlife at all, beach was nice, never a beach or pool chair availble at most times. ac, beds/pillows were ok, the resort is smaller so everything was relatively close proximity staff was variably pleasant to helpful, often not present at their stations and needed to be tracked down, excellent massage at spa but very overpriced $200/hr us
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Mar 16, 2025Nine Days of Sun and Beach at Sabor
My Husband age 94, and I were there March 3 - March 12, 2025. This made it our 5th stay at Sabor; our 15th trip to Cozumel since 2001. Would definitely go back. The staff at this resort were friendly, they work hard to please each guest and so accomodating, Specially the Sunny Cafe hostess Lelany, and at the Patio Glendy. The waiters: Germain, Miguel, Ciro, Antonio, Reyes. Bartenders were all efficient. Entertainment was awesome: Mexican Folklore, Mayan Show, the Mardi Gras parade. Raul provided day programs; taught us simple Spanish, afternoon volleyball, morning exercise. He really kept things moving. We had some of the best order off the menu meals. Breakfast was the only buffet style meal. Wish more meals were buffet offerings to try more Mexican native foods. Missed seeing the Mariachi's this year.
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Mar 15, 2025
We love Sunscape just as it is.
This was our 2nd trip to this resort. We like it because it is small, no one bugs you to “buy in” if you say no once. The rooms are clean, the pool is big and has done activities, but not too loud and obnoxious. The staff is incredibly friendly and helpful and the food has enough options for anyone to find something. We love the authentic Mexican food served there. Special shout out to Captain Ricardo, hostesses Glendy, Leylen, and Michele. Also waiter/ bartenders Rene, Antonio, Reyes and Carolina. We like it there so much we are planning to go back next year and bring our entire family- kids, spouses and grandkids. I hope it’s still there. I know the properties on each side want the Sunscape space, but in my opinion, Sunscape is what people picture when they go to Mexico, the other places look like condo complexes from Miami or LA- And have the same vibe. Not for me.
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Mar 12, 2025
Do not go to this resort even if it is a good deal. Stay away from Hyatt hotels who want to sell you memberships.
Worst all-inclusive hotel I have ever stayed at. Not what pictures show. No TV service. Rooms dirty smelly outdated. No coffee maker in room. 2 restaurants only. Food bland greasy covered on different sauces. No real good tasting Mexican food or fresh fish. Greasy burgers on the grill everyday with tortilla chips that were like eating cardboard. I am not a picky person but this was bad food. Staff at resturant not able to handle busy times with lineups.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.