These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
- One in-room family breakfast or champagne breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
- One in-room family breakfast or champagne breakfast (per room/per stay).
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Assorted cheese & fruit plate
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
- Unlimited access to food and beverage options including kid-friendly menu options
- In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
- Buffet and a la carte restaurants without reservations required
- Bars and lounges serving international and domestic brand beverages
- Unlimited Fruit juices, soft drinks and snacks
- Endless daily land and water activities for all ages
- Live music and local entertainment
- Explorer's club for Kids ages 3 to 12 with supervised activity programs daily
- No wristbands required
- All taxes and gratuities
Resort Details
- Coco CaféPremium coffee and snacks in a casual and relaxed atmosphere
- El PatioAuthentic Mexican style cuisine dedicated to traditional favorites
- The Snack MachineEnjoy grilled specialties served at our fun food truck offering a light menu that includes hamburgers, quesadillas, hotdogs, French fires, nachos and other snacks
- two reservation-free
- Various Bars
- Starboard Lobby Bar
o A fun and lively lobby bar offering premium beverages
- Tortuga
o Ocean view bar serving up refreshing cocktails and beverage
- 24-hour front desk
- All-inclusive meal plan
- ATM/Cash machine†
- Business services†
- Children programs†
- Concierge desk
- Exercise gym
- Free parking
- Laundry/Valet service†
- Pool
- 24-hour front desk
- All-inclusive meal plan
- ATM/Cash machine†
- Business services†
- Children programs†
- Concierge desk
- Exercise gym
- Free parking
- Laundry/Valet service†
- Pool
- Restaurant†
- Safe deposit box†
- Spa†
- Tour/sightseeing desk
- Water sports
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Children's program †Fully supervised program for children open daily. The kids will enjoy a theatre for performing their own plays, arts & crafts, playground, a water fountain, movie nights and sand castle competitions. One night a week, kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!
- Fitness center on-site
- Non-Motorized Water Sports
- Pool
- Sailing †Catamarans
- Spa †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
4274 reviews
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Feb 19, 2025Warm and Welcoming Space to BE!
A big group of us came here on a dance vacation, and the resort was extremely accommodating. The activities and entertainment were unique and fun (especially karaoke and the Mayan performance). There were SO many food options. The beach was comfortable and enjoyable, and the resort was easy to navigate. Great for all ages and abilities. The staff is the highlight though, particularly Captain Ricardo and his team (Mich, Caro, Antonio, and Rene). They are funny and kind and caring and work SO hard. They were lovely to have around throughout the week, and we enjoyed them very much. Staying here felt like we were staying with family.
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Feb 19, 2025
Great Place to stay
Great place to relax and enjoy the sun and waves. Rooms were clean. Activities were great. Gym was up to par. Personell was very friendly. I will definitely be going back. The restaurants were great as well. Only think is I wish you had a lunch and dinner buffet versus just breakfast. The unlimited drinks was the cherry on top.
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Feb 19, 2025Great location and beach, but not the place to go if you expect much.
Don't expect much for your money. Great location. Excellent beach. Great staff. No management at all. Poor conditions of rooms. Nothing gets repaired, despite continuous complaints. The hotel looks like it needs a full makeover or a razing.
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Feb 17, 2025
The beach
The beach access was wonderful. Sandy beach and not a lot of rocks. Wear water shoes due to coral. Beautiful sunset. The food was not the best and definitely would not choose this hotel if I was going for the food. With that being said the beach access and the ocean views made up for the food.
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Feb 17, 2025Do NOT go to Sunscape in Cozumel.
Food always cold, they won't fix repairs properly or change your room when you ask due to safety issues of water leaking through light fixtures. Wait staff was slow but nice. No variety of food and only one small, shallow pool. Website says so much more and rates it 4.5 stars. It's more like 1/2 a star and has nothing the website says as far as eminities.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.