- $50 Spa Credit applies to treatments only, does not apply to spa products or salon services
- Early Check-in and Late Check-out Subject to availability
- Special in room amenity upon arrival
- 5-night min stay
- All value adds are per room, not per person unless otherwise indicated
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Discount is already included in your package price.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to $50 in Resort Credits per room, per day. Resort credits can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
The all-inclusive program includes the following amenities:
· All meals, including a la carte options (surcharge for lobster and fine cuts, and Premium liquor)
· Alcoholic and Non Alcoholic Beverages – Domestic and International Brands in all restaurants and bars are included.
· Mini-bar including soft drinks, bottled water and beer and coffeemaker with all the supplies.
· Swim up bar
· Lobby bar
· Day time recreational activities program by the pool and beach (volleyball, soccer, water polo, Hydro-fitness, mini Olympics, cooking and cocktail classes, dancing lessons, Yoga lessons for beginners and many other
Mexican touches to feel the warmth of Mexico.
· Night time recreation activities provided by the hotel in designated areas (Tequila tasting, live music)
· Fiesta Kid's club, including activities for children age 4-12, including kids meals and beverages. Outdoor and indoor activities.
· Teen's Club (video games, tv screens, modern music, movies, non-alcoholic cocktails and dry snacks)
· Theatre (international and family oriented shows)
· Access to Fitness Center
· Local phone calls from room
· Wireless internet in public areas
· Taxes and gratuities
Important information: Additional information available at check-in.
Resort Details
- Bar Centro
This popular spot is one of the highlights of any stay at the Explorean. Bar Centro is connected to the hotel's reading room, swimming pool and open-air lounge.
- Lool K'an
Featuring two unique dishes prepared daily for breakfast, lunch and dinner service, Lool K'an provides a constant supply of culinary delights. The hotel chef prepares daily menus using only the freshest local ingredients.
- El Mexicano Restaurant
Drawing from Mexico's culinary wealth and artistic history, El Mexicano rewards diners with rich flavors, enticing aromas and colorful presentations. El Mexicano is open for dinner, and is located at the adjacent hotel Fiesta American Cozumel.
- Peninsula Restaurant
All the flavors of the Far East come together in this unique dining experience. The Peninsula Restaurant is open for dinner and is located adjacent to the hotel Fiesta American Cozumel.
- Rosato Restaurant
Transport your taste buds to Italy while dining on our lovely al fresco terrace or inside the Tuscan-inspired interior of this iconic restaurant. Focusing on authentic Italian dinner service, the Rosata Restaurant is guaranteed to impress.
This restaurant is located at the adjacent hotel Fiesta Americana Cozumel.
- Various Bars / Lounges
- Beach Bar
- Lobby Bar
- Swim-Up Bar
These venues are located at the adjacent hotel Fiesta Americana Cozumel.
- Vina del Mar Restaurant
Our popular international buffet is open for breakfast, lunch and dinner. Vina del mar is located at the adjacent hotel Fiesta American Cozumel.
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room,Offsite
- Gift/News stand†
- Laundry/Valet service†
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room, Offsite
- Gift/News stand†
- Laundry/Valet service†
- Outdoor pool
- Pool
- Restaurant†
- Spa, Offsite†
- Tour/sightseeing desk
- Wireless internet connection in public areas
† Fees may apply
- Beach
- Fitness center on-site
- Outdoor pool
- Spa †The spa is located on the ground floor of the adjacent Fiesta Americana Cozumel.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
2124 reviews
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Apr 22, 2025Fantastic, Relaxing week. Can't wait to go back.
I found others' reviews very helpful in choosing a resort and planning our trip so writing a long review that I hope will help others! We had a great, relaxing week with our family of four (two kids, 9 and 11). This was our first all-inclusive experience and I loved not having to make decisions or ever worry about the bill, including for excursions! Having access to both the Explorean and the Fiesta Americana is truly the both of best worlds - the FA has a great waterfront, fun pool, nightly "shows", and special snacks set up every afternoon. (Elote/churro/empanada bar, ice cream/bubble waffles/marquesitas/donuts, etc.) We could always find a lounge chair when we wanted what at the pool or beach, though the covered beds beachside and poolside do get claimed early, I'd say by 7:30 or 8am. We loved eating at the FA ceviche bar (they have many offerings beyond ceviche) and at the beach club buffet, where I was impressed with the quality - my favorite was the fresh quesadilla/tlacoyo/sope station at breakfast. We made reservations for dinner at FA dinner restaurants two evenings with no trouble - Mexican & Asian. Back at the Explorean, you could always get a table right away and enjoy a nice meal poolside. We were observing Passover and they were accommodating with making changes (we literally ordered a pasta dish without the pasta one night). Great to be able to choose between the more lively vibe of FA and the mellowness of the Explorean. We took advantage of the activities/excursions every day - a short walk to nearby snorkeling, a short walk to Chankanaab beach club (we paid extra to SCUBA - I'm certified and my 11 year old did a discover SCUBA session), a bike trip to a cenote, and a boat ride to snorkel at El Cielo (fabulous). We really enjoyed Edgar, Ariel, and Adrian who led these trips with professionalism and expertise. Two notes on the cenote trip: 1st, this was an "upgrade" because we agreed to sit through a one hour pitch to join the vacation club, which also earned us a SCUBA discount. A bit annoying but I was ok with that trade off and would probably agree to it again. An important note on bicycle trips: they only have adult sized bicycles. As a result, we ended up having to put our 9 year old son on the back of a bicycle and he ended up injuring his foot. I don't blame the resort for this except for the fact that I had asked whether they had children's bicycles and was told yes. We would have opted for a different activity that day had we understood the reality about the bicycles they had available. We spent the evening getting X-rays, far from how we hoped to spend our time. That said, I did find the team quite attentive when the injury occurred and in the days following. The room worked well for us with two very comfortable queen beds. Storage was very limited - not nearly enough space for a full family to unpack. I had seen in another review that a guest used a post-it over the thermostat because its screen was so bright at night. I had the same problem and solved it by bandaid-ing a card over the screen. We would have benefited from a clothesline (next time I'll throw my camping one in my bag), but made do by throwing clothes over the chairs on our little back porch. Our weather was perfect and I would have loved to sleep with the sliding door open which wasn't possible due to a lack of screens. Common in Mexico but a bit of a bummer nonetheless. The fridge was stocked daily with snacks and drinks and they delivered a basket every morning of juice, pastries, and lukewarm coffee. They included chocolate milk at the request of our kids. We usually found it worthwhile to walk a few minutes for a hot cup of coffee at the coffee shop instead. We enjoyed snorkeling right in front of the FA and my kids were fascinated with the novelty of a swim up bar. FA arranged a two-tank dive trip for me one day (with Dive with Martin) and that worked very well - they picked up right from the dock. No need to book before you arrive. One other aspect that really enhanced our trip -- a very large percentage of the guests were from Mexico. It was especially nice for our kids to have a chance to play with non-Americans. I understand this varies seasonally. Taxis to town were 200 pesos, though I get the sense a savvy negotiator could talk that rate down. Confirm the rate before you get in the car. The Chedraui supermarket is a great place to pick up beach supplies and souvenirs at a fraction of what you would pay at the resort or elsewhere. We flew into Cancun and took the ADO bus to the ferry and that went very smoothly though obviously flying into Cozumel would be far more efficient. And thanks to Pamela, our concierge, for helping us navigate it all!
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Apr 15, 2025
Explorian all inclusive resort
Excellent all inclusive resort. Great food, drink, amenities, staff, shows, and activities. Several different restaurants to choose from. Several pools. And private beach access. The excursions are great and one each day is included. Look for Jassiel and/or Nestor as your excursions guide, they are excellent.
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Apr 15, 2025
Great
Nice hotel and Awesome excursions included Thank you Nester and Jassiel for the snorkeling trip We loved it AaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAaaaaaaaaaaaaaaaaaaaaaAaaaaaa
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Apr 15, 2025
Snorkeling boat tour
What a great time with great hosts. Jassel was great at pointing out all the ocean life while we were snorkeling. Very professional with a high degree of situational awareness making everyone feel safe. I would definitely recommend this excursion and the Explorean.
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Apr 12, 2025
5/5 for boat tour
Review for boat excursion (not hotel) Very great time!!! Like that it was included in our stay. Great guides for in the boat. Good snorkeling. Great snacks with ceviche. Day started at 10 , with lunch on the boat. Got back to hotel around 3pm Highly recommend trying the boat tour
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of $4.09 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.