- $50 Spa Credit applies to treatments only, does not apply to spa products or salon services
- Early Check-in and Late Check-out Subject to availability
- Special in room amenity upon arrival
- 5-night min stay
- All value adds are per room, not per person unless otherwise indicated
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Discount is already included in your package price.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to $50 in Resort Credits per room, per day. Resort credits can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
The all-inclusive program includes the following amenities:
· All meals, including a la carte options (surcharge for lobster and fine cuts, and Premium liquor)
· Alcoholic and Non Alcoholic Beverages – Domestic and International Brands in all restaurants and bars are included.
· Mini-bar including soft drinks, bottled water and beer and coffeemaker with all the supplies.
· Swim up bar
· Lobby bar
· Day time recreational activities program by the pool and beach (volleyball, soccer, water polo, Hydro-fitness, mini Olympics, cooking and cocktail classes, dancing lessons, Yoga lessons for beginners and many other
Mexican touches to feel the warmth of Mexico.
· Night time recreation activities provided by the hotel in designated areas (Tequila tasting, live music)
· Fiesta Kid's club, including activities for children age 4-12, including kids meals and beverages. Outdoor and indoor activities.
· Teen's Club (video games, tv screens, modern music, movies, non-alcoholic cocktails and dry snacks)
· Theatre (international and family oriented shows)
· Access to Fitness Center
· Local phone calls from room
· Wireless internet in public areas
· Taxes and gratuities
Important information: Additional information available at check-in.
Resort Details
- Bar Centro
This popular spot is one of the highlights of any stay at the Explorean. Bar Centro is connected to the hotel's reading room, swimming pool and open-air lounge.
- Lool K'an
Featuring two unique dishes prepared daily for breakfast, lunch and dinner service, Lool K'an provides a constant supply of culinary delights. The hotel chef prepares daily menus using only the freshest local ingredients.
- El Mexicano Restaurant
Drawing from Mexico's culinary wealth and artistic history, El Mexicano rewards diners with rich flavors, enticing aromas and colorful presentations. El Mexicano is open for dinner, and is located at the adjacent hotel Fiesta American Cozumel.
- Peninsula Restaurant
All the flavors of the Far East come together in this unique dining experience. The Peninsula Restaurant is open for dinner and is located adjacent to the hotel Fiesta American Cozumel.
- Rosato Restaurant
Transport your taste buds to Italy while dining on our lovely al fresco terrace or inside the Tuscan-inspired interior of this iconic restaurant. Focusing on authentic Italian dinner service, the Rosata Restaurant is guaranteed to impress.
This restaurant is located at the adjacent hotel Fiesta Americana Cozumel.
- Various Bars / Lounges
- Beach Bar
- Lobby Bar
- Swim-Up Bar
These venues are located at the adjacent hotel Fiesta Americana Cozumel.
- Vina del Mar Restaurant
Our popular international buffet is open for breakfast, lunch and dinner. Vina del mar is located at the adjacent hotel Fiesta American Cozumel.
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room,Offsite
- Gift/News stand†
- Laundry/Valet service†
- Babysitting†
- Bell staff/porter
- Car Rental Services†
- Children programs
- Concierge desk
- COVID test onsite
- Exercise gym
- Game room, Offsite
- Gift/News stand†
- Laundry/Valet service†
- Outdoor pool
- Pool
- Restaurant†
- Spa, Offsite†
- Tour/sightseeing desk
- Wireless internet connection in public areas
† Fees may apply
- Beach
- Fitness center on-site
- Outdoor pool
- Spa †The spa is located on the ground floor of the adjacent Fiesta Americana Cozumel.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
2113 reviews
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Mar 27, 2025Wonderful snorkel!!!
Vega was an amazing guide. Attentive to everyone’s needs. Captain Jose is adorable and a fine skipper. Highly recommend!!! 2 great snorkel spots. Saw sharks. Rays. Barracuda. Starfish. Ended a great tour with sandwiches and ceviche on the beach.
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Mar 27, 2025
Wonderful. We will be back again.
We had a wonderful time. The Rl Cielo trip was fantastic. Armondo was a terrific guide as was all of the others.They were great at making sure that the non Spanish speaking guests understood everything that was going on The food was great and they did a great job remodeling the pool.
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Mar 24, 2025Good experience with excursions, poor experience with management
For how much we paid, this was a good experience. A pro was the ability to participate in an excursion each day, which was included in our stay. Our favorite excursion was the snorkel trip to El Cielo and our guides, Jaciel and Edgar, were fantastic. The wait staff and bartenders were also great and polite throughout our stay. Food was pretty good, and we loved the shrimp tacos at the Cevicheria. The food at the Asian restaurant was not very good. The major drawback of our stay was being pestered about the “presentation” for a rewards program / timeshare on multiple occasions. Management clearly treated us differently when we said no to the presentation. We were at the front desk at one point making a reservation for one of the restaurants and we could understand management talking about us in Spanish to their manager/boss, which we found rude and extremely disrespectful. This experience makes me think twice about ever going back to the Explorean.
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Mar 23, 2025We had $1,100 Soylent from hotel room 105!
We stayed at the hotel two weeks ago. After coming back from a long day at the beach my wife checked her purse and she had eleven hundred dollars missing from her it! After discovering that the money was missing, I then pulled on the back screen glass door inside the room , and noticed it could not be secured. I then called the hotel management and they also came the room and saw that the back door was broken and could not be locked. The hotel management would not do anything, and therefore I was forced to call the police. Once the police arrived, they also saw how the lock to the back sliding glass door was broken and the detetive abrir with me that the thief probably came in that way. I asked to see the video cameras, but they said since the back of the bungalow is very secluded, they don’t have cameras there. I have attached some pictures of the broken lock and the police to this review
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Mar 22, 2025
Back on the right track
We have visited many times, but skipped last year due to the beach facilities being closed combined with the pools that desperately needed repair. We are happy to report the resort is back to its former glory with all the things that made it our favorite. Service was excellent at both the Explorean and Fiesta Americana, especially Juan the FA bartender, Arturo at the FA breakfast buffet, Edgar and Jasiel (sp?) for the snorkel tour, Miguel at the FA pool, and so many others. We go to this resort because we like the nature, snorkeling and laid back vibe. Food was good overall, with a few misses here and there. Fish tacos were as yummy as ever. I think the Explorean dinner menu could use a revamp, though, as it hasn't changed for a long time. Overall, we had an amazing and relaxing time - we'll be back!
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of $4.09 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.