The Hamilton Beach Villas & Spa

Customer ratings & reviews

TripAdvisor Traveler Rating

90 reviews

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  Extremely Disappointing Experience with the Owner's Behavior

  We recently stayed at Hamilton Villa in Igatpuri, and while the property itself may seem fine, our overall experience was completely ruined due to the extremely unprofessional and rude behavior of the owner. We had a very genuine concern about the breakfast served — the pav was clearly stale, the poha was tasteless and without salt, and the overall quality was poor. Instead of accepting the feedback and trying to improve, the owner took it personally and completely stopped all food service. No tea, coffee, or even basic milk was provided, despite our repeated polite requests — and this was with kids and even a pregnant lady in our group! What was most disappointing is that the villa is located in a fairly secluded area with limited food options nearby, which made the situation even worse. His instructions to the staff were clear: don’t serve anything further. It was shocking and extremely insensitive. Would not recommend staying here if you expect even basic hospitality or if you’re traveling with family. The owner's attitude made what should have been a relaxing getaway a very stressful experience.

  Apr 18, 2025
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  Convenient location and nice condo

  The two bedroom condo was spacious and filled with light. Comfortable beds, and linen. Not many dishes, but otherwise a fully equipped kitchen. If we needed anything, the front desk was very helpful and prompt in responding. We were there during a slow week. My husband didn’t have hot water one morning for his shower, and they turned off the water the day we were leaving, with no notice, which was inconvenient. We rented a car on Nevis. Took a taxi from the airport to Reggae Beach and water taxi to Nevis where we picked up the rental car. We didn’t need to pre-arrange any of the taxis. It was nice to have a car to drive around the island. We loved the food at nearby Barefoot Beach bar, delicious cocktails, and seafood. The Yachtsman Grill was average with poor service. Also loved the food and good service at Indian Summer, and Golden Rock inn.

  Apr 15, 2025
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  A little gem in paradise

  This is a really cool little resort in a little bit of paradise. It was so calm, beautiful, welcoming, peaceful and beautiful. Perfect to come and relax and the whole family loved it. The pools aren’t that great but with such a beautiful and basically private beach you don’t need them! Restaurant isn’t the best but did the job and you can really easily get a local minibus from main road to Rams/Value Mart. Those points are minor really as the resort is so lovely.

  Oct 28, 2024
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  Nope, a huge letdown! 👎🏼

  Very disappointed with our stay and wished we had never booked here! When we checked into our unit 1B1, the staff was friendly and greeted us pleasantly however after checking into our unit we had multiple issues! TV was small and crappy and very hard to operate! It was way too complicated to figure out how to turn it on and watch! Ridiculous! Phone did not work! They told us maintenance would come the next day and they never did! There was not enough towels in the bathrooms for the family to use! When we stopped over the reception to ask for more towels, they said we would need to wait till the next day as it was laundry time in the evening! The next day our bathroom shower rod came down and the shower head broke! No one could come fix it! We were told if would be next day! Blinds were all mangled up and broken and hard to maneuver! The appliances in the kitchen were horrible! Really old beaten up pans, no cutting board or colander. Only 2 wine glasses in a large 2 bedroom condo unit. No dishwasher liquid. Swimming pool is disappointing as it's tiny! The service in the restaurant on the property is beyond slow! We were the only ones eating and it took them over an hour to get the food to our table! I get everyone is on island time but lunch should not turn into dinner! Food tasted decent because we were so hungry by the time the food arrived! If you have the extra budget to spare, skip this property and stay at the 4 seasons! It's far superior and so worth every penny. Our biggest regret was that our vacation was ruined at such a beautiful location and none of our issues were handled in a timely manner! Also, beware, they try to trap you into a timeshare presentation. Luckily we got out or it and said no thanks as I would never recommend this property to anyone in my large circle of family and friends! :(

  Aug 15, 2024
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  A very nice couple of weeks

  We had 2 weeks at the Hamilton and it is everything that the photos suggest - all units appear to be to the same hi-spec. Wi Fi was very good, TV and all 500+ channels mostly worked but you're not there for the TV... kitchen well appointed but as with all these sorts of accommodation, not all the utensils you might expect. Clean, tidy and as we were on top floor, fantastic views all round! Pool was nice, sea very calm. Take a walk up to Barefoot (5 mins) or Chrishi Beachclub (25 mins) along the beach for a change of scenery, both really nice food. Supermarkets are a taxi ride away so addtional cost there but the closest place for basics is a 5 min walk up the road to a small petrol station (E&F Enterprise) or head the other way past Barefoot for roadside fruit and veg. Being July it was very quiet though - which was fine for us, what we were after - though I'm not sure it ever gets really busy. Negatives. Not really very many and possibly because it was low season but some of the staff were really not always on the ball. I heard it described as 'island time' but we noticed more attentiveness elsewhere - but once you get on the same wavelength, all good! More challenging was the Yachtsman or specifically the fact that we booked through BA via Hamilton and our package included breakfast at Yachtsman. It's two different organisations and it does really tell. There's a set menu for residents on the package and this caused issues with staff not knowing and giving us the full menu. Then any sort of deviation from the set menu and minds were blown. Nothing complex - just things like the kids only having water so I'd have an extra ornage juice. 'that will be chargeable' cue pointless discussion... But we got there in the end. Last day I just had coffee and toast. Even that caused issues! But that's not the Hamilton and generally all staff were nice and friendly. Yes, there are mosquitos. Yes the air con isn't always 100%. Yes some of the build looks a little ragged in corners (don't look in the corners then!) but overall it's a good place to stay so long as you are self sufficient and don't expect a 4 star hotel experience. What would have made it better would be if the other bedroom could have been made into a twin. Our kids had to share the same bed but it was large enough - but how about one of those bold together singles instead? Oh and the other thing was that the Yachtsman has a lot of visitors on a time share gig, picked up from Charlestown or Sunshines. I think most of the units are let out, some are timeshre. We made friends with the reps once they realised they were wasting their time trying to sell us anything... but watch out for that as you will get tapped up!

  Jul 24, 2024