Resort Details
- Concession
- Gas Grills
- Honu Cove Bar & Grill
- Poolside Bar
- 24-hour security†
- ATM/Cash machine†
- Babysitting†
- Concierge desk†
- Dry cleaning†
- Elevators†
- Housekeeping - daily†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- 24-hour security†
- ATM/Cash machine†
- Babysitting†
- Concierge desk†
- Dry cleaning†
- Elevators†
- Housekeeping - daily†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Massage services†
- Parking†
- Pool†
- Sauna†
- Business Center†
† Fees may apply
- Bike rental †
- Boating †
- Canoeing †
- Fishing †
- Golf †
- Helicopter/airplane sightseeing †
- Hiking trail †
- Horseback riding †
- Playground †
- Sailing †
- Scuba diving †
- Shopping †
- Snorkeling †
- Spa †
- Surfing †
- Windsurfing †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1185 reviews
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Jan 03, 2025Great location, dated units.l
Location is fantastic, units are very dated. Torn carpet, missing trim, musty AC unit. This place desperately needs a renovation to keep up with Hilton properties.
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Dec 26, 2024BEWARE: BED BUGS
I had already submitted a review on YELP, giving the resort a 3, based on the deteriorating condition of the property. Looks like it is still in the 70s or 80s. To think these rooms could cost over $500 a night is appalling. However, my update changed to a 1 when I returned to Texas, only to learn I now had BED BUG BITES. initially I has maybe two dozen . As of 12/26 I have at least 50. Both arms, chest and abdomen are covered. It would be gross to attach photos. That this occurred in Kauai cannot be questioned. I guess shingles is much worse but not sure how much more. I now must call an exterminator to see if I brought any bugs back. The room was 3207. Spend a little more and go somewhere else.
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Nov 22, 2024Needs serious upgrades!
I've been a timeshare owner with the Point at Poipu being my "home" base for over 10 years. Our group has visited the Point four times since 2012. Each year I have noticed deteriorating buildings and much needed updates to the units. We stayed in unit 3202 in Feb 2024 and I was extremely disappointed in the unit. Some of the things in our unit that needed repair: garbage disposal didn't work, fridge was not level, dishwasher was not stable and when we opened the door it would lean forward, the AC unit in the bedroom squealed terribly when it was running, hence no sleep at night if you ran it, the bathroom fan ran intermittently, the safe didn't work, the patio screen door didn't stay in the track and fell out numerous times, and the curtains looked like something from the 1970's... Then on our last day there was an extremely large beetle in the shower! Overall, I can say I was terribly disappointed. For such a beautiful location, I truly expected better. Of course the check in area and rooms where they try to sell you more timeshare stuff were in tip top shape! Not sure what the other units looked like, but ours was a huge disappointment. They need to do some serious repairs and updates to the otherwise beautiful location.
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Oct 26, 2024
Roach infestation!!!
Although the hotel had a pretty exterior with a beautiful view of the ocean, the hotel room I stayed at was disgusting. There was a roach infestation in the kitchen and they got into my food in the fridge!! After that I never trusted any open food in the kitchen or fridge so I avoided buying fresh produce, cooking, or leaving leftovers in the fridge, thus wasting my money!! I complained to the front desk and asked if we could move to another room and they never got back to me. They never even offered a voucher or any type of compensation, just a half hearted apology. This place is in dire need of a face lift, but I guess if you bought a time share here, you're basically stuck with this sorry excuse of a hotel when visiting Kauai.
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Sep 28, 2024
Hilton Grand Vacation, not so Grand!!
We purchased a Hilton Grand Vacation Club VIP package thinking it would be of similar quality to our Marriott Vacation Club. In response to a pre-arrival email, we requested an ocean view & also informed them of my milestone birthday during our stay. Was told our request & my celebration were noted. Upon arrival we were very disappointed! Our view overlooked the roof of the activities building. The room is in need of a major renovation with water damage on the exterior. The furnishings are out dated and the rooms are musty. Fortunately the mattresses were fresh, comfortable & linens clean. There are noisy AC units in the bedrooms but no AC in the kitchen/living room. The pool is a wading pool, like a giant kiddie pool. If you like to swim or do deep water exercises you’re out of luck. Deepest part of the pool is 4 ft and that is only a small area. Most of the pool is only waist deep. There’s only 1 restaurant, a bar/grill at the pool with a limited menu. Parking is far from the rooms, plan on hauling your stuff. Luggage charts are only available if you call a bell person. Hilton failed to impress us. This was a promo package & they gave us their worst unit. So, we won’t be buying into their program.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $40 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. Daily Resort Charge will be added to the room rate and includes: Basic guest internet; self-parking 1 car; PressReader access; cultural activities (Hula & Ukulele lessons); games (corn hole, ping pong & connect 4); barbecue equipment; happy hour discount on drinks and appetizers.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A valid credit card or debit card to cover the $100 deposit for incidentals will be required at check-in. Guests may also be required to present a valid form of identification. Each guest(s) room is required to have one adult (21 years of age or older) occupying the room throughout the entire stay.
Resort Fee – Resort Fee Inclusions - Parking, wireless internet access, fitness center access, in-room local and toll-free calls, business center computer/internet, boarding pass printing.
- Pet policy : Pets Not Allowed