Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 17 Aug 2024 onwards
Travel Dates: 17 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The Discount is already reflected on vacation price.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025;03 Feb 2025 to 23 Dec 2026
Travel Dates: 10 Mar 2025 to 23 Dec 2025;24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
2 Kids Stay Free 2-12yrs: Offer applies when two paying adults are staying in the same room. For single adults traveling with children, the first child is charged the adult rate; subsequent children qualify for this offer.  3rd child pays adult rate.  Minors (ages 13-17) are charged adult rates. Accommodations are based on existing bedding; rollaway beds and cribs are subject to availability. Infants under 2 yrs are always free and included in the room’s maximum occupancy count. Offer is subject to maximum room occupancy limits, excludes adult-only room categories, and is subject to change without notice.

Applicable Dates:
Booking Dates: 03 Feb 2025 to 23 Dec 2026
Travel Dates: 24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Free.
Kids 12 years and younger stay, eat, and play free when sharing accommodations with two paying adults using existing bedding.
Applicable Dates:
Booking Dates: 10 Mar 2025 to 10 Apr 2025
Travel Dates: 10 Mar 2025 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon & Anniversary Program
All guests celebrating their honeymoon or wedding anniversary receive the following
complimentary amenities during their stay:
o Priority check-in with concierge
o Tropical welcome cocktails
o Upgrade to best available accommodations within reserved category at time of check-in
o Bottle of domestic sparkling wine and fruit plate in room upon arrival
o Special reservations for a romantic dinner with a bottle of house wine
This program is available with a minimum five-night stay. The marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding
anniversary must be within five days of stay.
Advance notification to the hotel is required and should be done at the time of reservation.
Without previous notice, the hotel will not be able to deliver referenced inclusions.
Applicable Dates:
Booking Dates: 07 Feb 2023 to 23 Dec 2025
Travel Dates: 07 Feb 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • BARS
    EXCLUSIVE BARS

    • Fontainebleau Cocktail Bar (adults only)
    • Kin Ha Beach Club
    • The White Box Beach Bar (adults only)
    • Coffee & You By The Pyramid
    • Gelato & Me

    OTHER BARS

    • Agaves La Cantina
    • Hacienda Sarape Wet Bar (swim-up)
    • Coffee & you
    • Hippie Chic Beach Bar
    • Gecko Bar
    • Miramar Bar
    • El Mirador
    • Dos Lunas Terraza Bar
    • Dos Lunas Wet Bar (swim-up)
    • La Placita Bar
    • Havana Sport Bar
    • Sarape Tequila Bar
    • Oasis Beach Club Bar (adults only)
    • Kinky Night Club (adults only)
    ·    El Zocalo Bar

    BARS (ADDITIONAL COST)
    • Benazuza Lounge Bar (adults only) $
    • Fontain Cigar Corner (adults only) $

  • RESTAURANTS

    SENSORY GASTRONOMY

    • Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (reservation required) (additional cost $)

    EXCLUSIVE RESTAURANTS

    Careyes

    Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico


    Benazuza (adults only)

    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Best Fine Dining (#5 in Mexico)

    Unique dining experience featuring a 15-course fixed menu of innovative molecular culinary masterpieces

    The White Box (adults only)

    2023 Tripadvisor Travelers’ Choice Winner

    Mediterranean gastrobar

    Cocoa ($)

    2023 Tripadvisor Travelers’ Choice Winner

    Seafood & Grill

    The Black Sens (adults only)

    Gourmet dining: Delight your palate at premier eateries such as Benazuza, The Black Sens, The White Box, Sakura, and Miramar

    Sakura (adults only)

    Japanese-Peruvian fusion

    Market Place Food Hall

    Maki Taco: Mexican-Japanese fusion - 2023 Tripadvisor Travelers’ Choice Winner

    Le Buffet: International buffet

    Bites: American fare

    OTHER RESTAURANTS

    • Dos Lunas: 2023 Tripadvisor Travelers’ Choice Winner

    • Bahia: Steakhouse 

    • Bites Tatish: American food and snacks

    • Agaves La Cantina: Mexican

    • Hacienda Sarape: Mexican restaurant

    • Coyote Bites American food and snacks

    • Maki Taco LT: Japanese-Mexican fusion

    • Tun Kul: Food hall buffet

    • Il Forno Ristorante: Pizza and pasta

    • La Placita: Outdoor food court (burgers, chicken, tacos, tortas, pizza)

    • Hippie Chic: Snack station by the sea: ceviche, pizza, burgers, ice cream

    • La Trattoria: Trattoria, salads, pizza and pasta

    • Tatish: Buffet

    GOURMET RESTAURANTS (ADDITIONAL COST)

    Le Petit Chef ($)

    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes.

    Miramar Beach Club & Restaurant

    Bali beds, butler service, pools, snacks service, open bar, premium beverages, access to Miramar restaurant Included for guests staying in the Sian Ka’an room category

    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made during private check-in, at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App.
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Business services†
  • Casino†
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Business services†
  • Casino†
  • Children programs
  • Children welcome
  • Coffee shop
  • Concierge desk
  • Conference facilities†
  • Currency exchange
  • Doctor on call†
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Internet services
  • Laundry/Valet service†
  • Live entertainment
  • Lounges/bars
  • Luggage service
  • Meeting rooms†
  • Multilingual staff
  • Nightclub
  • Parking
  • Pool
  • Restaurant
  • Room service†
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk†
  • Travel agency†
Off-Site Amenities
  • Audiovisual Equipment†
  • Business Center†
  • Conference Suite†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Oasis Hotels & Resorts has destination weddings for every couple and budget, whether it's a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package. Our Atlanta-based weddings team will make everything simple, with your personal on-site wedding planner taking care of every detail and making sure everything looks the way you've always dreamed.

† Fees may apply

On-Site Recreation
  • Beach †

    Sian Ka’an Beach Club & Spa

    Bali beds, domestic open bar, premium beverages, wraps & snacks

    • Cabanas beds ($)

    • Massages and body treatments by the sea ($)

    • Huts with butler service ($)

    • Exclusive to guests staying in the Sian Ka’an room category (adults only)

    The Pyramid Beach Club

    Sunbeds, Domestic open bar, premium beverages, wraps & snacks

    • Cabanas beds ($)

    • Huts with butler service ($)

    Oasis Beach Club

    Pools, domestic open bar, stage with DJ

    • VIP Section: Cabanas beds, butler service & international beverages ($)

    • Adults only

    Cocoa Beach Club (additional cost $)

    Cabanas  beds with butler service, domestic open bar, premium beverages, snacks

    Miramar Beach Club & Restaurant (additional cost $)

    • Adults-only pool area and deck

    • Cabanas  beds by the sea

    • Huts on the beach with butler service

    • Domestic open bar and premium beverages

    • Exclusive gourmet meals and snacks menu

    • Exclusive area for meals with panoramic view

  • Cardiovascular exercise
    • Yoga
    • Pilates
    • Zumba
    • Aquarobics
    • Pool contests
    • Mega Jenga
  • Fitness center on-site
  • General †
    Casino
    The full gaming Red Casino at Grand Oasis Cancun is open 24/7 and is Cancun’s only casino within a resort!
    - Multiplayer game machines
    - Bingo machines
    - Themed slot machines
    - Roulette table
    - Blackjack tables
    - Texas Hold'Em Poker tables
    - Baccarat tables
    - Caribbean Poker tables
    - Sportsbook betting
    - Horse racing
    - Greyhound racing
    Red Casino operates independently of the resort and is not part of the all-inclusive program. Food and beverages in the casino incur an additional fee. 

    SPORTS
    • Beach volleyball
    • Beach soccer
    • Pool slackline
    • Archery
    • Pool volleyball
    • Tennis
    • Gym
  • Nightclubs
  • Pool
    Quarter-mile swimming pool winding through tropical gardens with two swim-up bars An array of pools located within the beach clubs.
  • Spa †

    Sensoria Health & Spa (adults only, $)

    This well-appointed spa offers a full collection of exclusive treatments that incorporate ancient and modern techniques with all-natural products.

    • Massages

    • Body wraps and scrubs

    • Facials

    • Sauna and jacuzzi

    • Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures

    • Temazcal: purification ritual in a traditional Mayan sweat lodge

    • Bridal services

    Kin Ha Beach Club & Spa (adults only, $)

    • Massages and body treatments by the sea

    • Cabana beds with butler service

    • Temazcal: Purification ritual in a traditional Mayan sweat lodge

    Additional cost applies to spa services. Spa menu subject to change without prior notice.

  • Sports court onsite
    The resort has a multi-sport court for tennis, basketball and soccer.
On-Site Attraction
  • Entertainment
    The resort boasts an amazing variety of Vegas-style entertainment:
    •Red & Blue Cabaret Dinner Show: Burlesque-style dinner show (adults only)
    •Fontainebleau Cocktail Bar: Bohemian shows and live music (adults only)
    • Kinky Night Club: Sensual themed variety shows (adults only)
    •Coyote Loco: live music and karaoke in a rock n’ roll atmosphere (adults only)
    •Oasis Beach Club: lounge atmosphere with themed parties, bar and DJ (adults only)
    •Atrium: Fire & Drums Show and Happening Cultural Show
    • El Zócalo: outdoor fiesta with traditional entertainment, beverages and snacks
    • Oasis Arena: concerts by international artists, world boxing championships, and a wide array of shows; additional costs may apply

    Entertainment program and hours subject to change without prior notice.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 17407 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not so all inclusive No loungers.

    Just got back from Cancun Grand oasis. Why are there not enough loungers in this place. They need to double the loungers on the beach and by the pools Just so people don't get short with each other ,and the not so all inclusive ala carts just 2 out of 6. No free drinks in the casino again, not so all inclusive . The coffee place in building 4 was great and the buffet on that side too was great too

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Pésimo

    No vayan, la atención depende del billete que traigas y tambien del idioma que hablas, destino fiestero a màs no poder sobre todo para extranjeros que van a perder el conocimiento, así que familiar nada. Y los beneficios entre categorías no valen la pena.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Muy buen trato de todo el o personal

    Muy buen trato de mesero recargo Jimenez Chef Felipe Gerente Pedro Mesero Rodrigo Recepcionista Ivon Celebre mi Aniversario 31 con una cena Espectacular gracias a este equipo de meseros x sus atenciones muy buen hotel buenos espectáculos

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    DO NOT TRAVEL HERE ABSOLUTELY HORRIBLE

    First of all, DO NOT GO HERE, I PROMISE... I'M TRYING TO HELP, PLEASE DO NOT GO. 2) The food is absolutely horrible. I stayed for 4 days and lost 2.5 kg. I actually threw up after eating a raw pancake as my only meal because the rest of the options looked horrible. The restaurants are a rip-off and serve the same food as the buffets, prepared differently. 3) The drinks are horrible, and the staff has no incentive to help you. I speak Spanish, and the whole time they were badmouthing guests and laughing while serving drinks. They stop serving at 11, and it's not even worth it for the hangovers. 4) During my stay, someone broke into my room and vandalized the bathroom. I contacted security immediately afterward, and they did absolutely nothing. Aside from taking photos and leaving, after asking to move rooms or have the windows cleaned, they didn't do anything. Finally, the next day they came and decided to charge me $575 or they would call the police because they "DIDN'T SEE ANYONE ON THE CAMERAS," even after I requested the footage they wouldn't show me. Ultimately, they kicked me out of the room and forced me to pay $575 for damages I didn't cause. THIS IS A FRAUDULENT RESORT, DO NOT GO. 5) PLEASE, I beg you not to go to this resort if you want a good vacation. The entire place is designed to extort money from you based on the need for quality food, water, and quality service. I strongly recommend you do not go. P.S.: All of these 4-star or higher reviews are bots. They will never help you or give you business cards; they have no accountability and can kick you out of the room at any time and charge you for anything. I couldn't call the police because they are part of the resort and are corrupt. Basically, you are in a jail, and they are the guards.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Wish we had gone somewhere else

    First the good: beautiful property. the property is big so there’s lots of options of where to spend your days. The beach, the party pool, the quiet family side. There’s alot of staff around so they can point you in the right direction for things. 5min walk to the maya museum and ruins and convenience stores. Was $20 taxi up to the central zone where the shops are. The wifi was decent throughout the property, not to stream videos but sending messages was good. There was a decent amount of chairs available, generally can still get one until 9am which is better than many, also, there’s lots of grass areas and sandy beach to put your towel down so even when we didn’t get a chair, we were still comfortable. We had a sunset view room which is the lowest category but I loved it. The sunsets were beautiful, and from what I could tell all the rooms were the same anyways. The bad: all the advertised amenities only apply to the pyramid status which you don’t know until you get here. There was also a $100 tourist fee on checkin, that’s excessive. Ive only ever paid maybe $10-$20 for 2ppl. I don’t know what that fee was for but it was a nasty welcome after standing in line so long too. No activities was a bummer, no bocce/bolleyball/cornhole etc. there was also no bathtub in the room, not a dealbreaker for us, but disappointing. The ugly: no coffee maker in the room?!! What?!! No blenders at the bars?!!! WHAT?!!! One bartender at each bar and no pool/beach service (also only for the pyramid) makes for very long lines to get awful drinks. Again, no blenders, I just can’t with that. Who goes to mexico all inclusive and doesn’t want a margarita or a pina colada! Cmon!! Edit:one bar had a blender but it’s in the beach club area so I didn’t know we could go to that bar. Beware the crazy drunk 20yr olds in this area though haha. One small elevator for the whole wing (about 300rooms). The second elevator was broken. Seldom got to use it, which is fine for us able bodied, many other people who couldn’t take the stairs had horrible waits. Food: general status only gets the buffet and one restaurant (bahia). We were only able to get in once during our 7day stay as it was booked all week so we were forced to eat the foul slop at the buffet all week. We are simple people who are easy to please but this was intolerable for even our simple taste. Every other resort we’ve been to, we seldom go to the restaurants and have always enjoyed the buffets. This was beyond bad. There are little/no options for any kind of dietary restrictions. Thankfully there was always fresh fruit available. Big topic of conversation amongst the people we met was how bad the food was. The lineups to check in and checkout are crazy. You need to download the app to make reservations at the restaurant and supposedly to request mini bar/housekeeping etc but I couldn’t get it to work and never got a restock of the water.

    Mar 29, 2025
Hotel advisories
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
  • AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
  • AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
  • Advisory3 children (ages 3-12) stay for $30.00 USD each Valid for travel January 1 – March 31, 2024 2 children (ages 3-12) stay free Valid for travel April 1 – December 23, 2024 Terms & Condition Two paying adults must be staying in the same room for this offer to take effect. A single adult traveling with children pays the adult rate for the first child, after which the offer applies to subsequent children. Minors aged 13-17 stay for adult rates and two infants (ages 0-2) stay free per room
  • AdvisoryThe Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

    Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).

    Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

    - Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

    - Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

    - As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).


    *Please note the legal drinking age in Mexico is 18.

  • Pet policy : Pets Not Allowed

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