Welcome to The Reserve, the new all-inclusive boutique resort at the Paradisus Punta Cana. This deluxe luxury hotel in Punta Cana has a spectacular swimming pool with water ritual as well as a children’s pool with slides. It also provides a YHI Spa, Family Concierge service, the finest dining, a private golf course, a fully equipped gym, and a fun Kids Zone with great facilities for children.
We also provide transport to the beach, and free access to all of the services, facilities and restaurants of our sister resort at Paradisus Punta Cana (except Royal Service areas).
Property information
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Resort details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
24377 reviews
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Dec 22, 2024Paradisus
Our expérience at Paradisus was perfect, thanks to the excellent work of our concierge Christopher Rivera. He was absolutaly perfect!!!! It’s our 8th visit and we never had such great service. Yuderi, Pedro, Raphaël and Martin at the Beach are always excellent year after year. We love them. At Santé… we adore the waiter Gustavo. Viva Paradisus!!!!!
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Dec 21, 2024
Delicious food at Flora
Lovely well appointed resort . And amazing meal this evening at Flora - delicious Dominican fare . And so well looked after by Starlin our server . He was especially attentive to our needs and the food allergy of one of our family . Chef Leandro and team are doing a great job
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Dec 21, 2024the worst food and service ever
I would never go back or recommend it to anyone. The worst thing was the food, the service, the lack of friendliness of the staff and the reservation system. The adult sector is full of kids. It's boring, there's nothing to do.
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Dec 21, 2024
Perfect Relaxing Vacation
We stayed at the adults only area with Basillio as our concierge. He was amazing. He spoke perfect English and remembered all of our names ( there were 4 of us). He was very responsive when we had questions or needed to change something. He made our dinner reservations and recommended places we would like to eat after finding out what we liked. The only thing that could have been better was the food consistency. Example, We loved the Kicks burger but went back the next day and it was completely different. Japanese restaurant a la cart was not good at all. That was our least favorite. Sante service and food was our favorite. We loved Gustavo at breakfast and Miseal at dinner! Edwardo was always making sure we were happy. Thank you gentlemen!
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Dec 21, 2024The servers and the beach make your vacation wonderful
The beach is beautiful. Even on rainy days, it was very relaxing at the resort. If you come in a rainy season (like December), skid-free shoes are very helpful because most of the resort is open to the elements and the flooring is very slippery when wet. The servers are tremendously attentive. Yafreisy and Yessica in the Lunch Box buffet are very pleasant and their service is excellent! It was a pleasure to sit in their section at breakfast and lunch because they are friendly and accommodating. Gold stars are also due for Manuel, Ricky, Marya and Maira in Lunch Box! We enjoyed chatting briefly with them when they came to our table. Their interactions with us made us feel at home among friends. Juan at Santé and Manuel at Mina are great, too! They willingly gave recommendations for our meal that were delicious and their service is what you expect at a fine dining restaurant. We can’t forget the Activities staff. The dance classes are fun. The staff member who led the Mama Juana experience (Dec 19) and the Ceviche and Margarita experience (Dec 20) was great! He made sure everyone enjoyed themselves.