Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Casitas
    Poolside terrace and casitas set up on the beach. Grilled meat and seafood selection.
  • Culinary Center
    Hands-on cooking classes, $115.00USD each one. Wine and tequila tasting 6:30 PM Fri. & Sat. - $65.00USD each one.
  • El Cafe Mexicano
    The menu features Mexican and American favorites with two theme nights; Friday - lobster buffet and seafood, Tuesday - Mexican fiesta. Live music.
  • Fantino
    Frantino offers Mediterianean fine dining cuisine in a classical European ambiance with live piano music.
  • Sushi & Seafood Bar
    At the lobby bar & Sushi, light seafood meals. Live music with singer.
  • The Caribe Bar & Grill
    Poolside - Tropical cocktails 9:00 AM - 7:00 PM, and light fare 11:00 AM - 5:30 PM.
  • The Club Grill
    10 years of award wining cuisines, jazz band and dance, AAA 5 Diamond Award.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible parking†
  • BBQ/Picnic area
  • Beauty shop/salon†
  • Boarding pass print-out available
  • Bookstore,Offsite†
  • Buffet breakfast†
  • Business center†
  • 24-hour front desk
  • 24-hour room service
  • Does hotel have accessible parking?
    Grab bars in bathroom
    Raised toilet seat with grab bars
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Accessible parking†
  • BBQ/Picnic area
  • Beauty shop/salon†
  • Boarding pass print-out available
  • Bookstore, Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk†
  • Check cashing policy
  • Child programs†
  • Cocktail lounge, Offsite
  • Cocktail lounge with entertainment†
  • Cocktail lounge with light fare†
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Concierge desk
  • Concierge floor
  • Continental breakfast†
  • Currency exchange†
  • Direct dial telephone
  • Dry cleaning†
  • Efolio available to company
  • Elevators
  • Executive floor
  • Exercise gym
  • Express check-out
  • Florist
  • Food and beverage outlets†
  • Front desk
  • Full american breakfast†
  • Gift/News stand†
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed internet access†
  • High speed wireless†
  • Ice machine
  • Interior corridors
  • Ironing board
  • Jogging track
  • Laundry/Valet service†
  • Limousine service
  • Lounges/bars†
  • Meeting rooms†
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking†
  • Outdoor pool
  • Parking†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Room service - full menu†
  • Safe deposit box
  • Sauna
  • Room access through interior corridor
  • Shoe shine stand†
  • Spa†
  • Steam bath
  • Tennis court
  • Translation services†
  • Travel agency†
  • Turndown service
  • Valet cleaning†
  • Valet same day dry cleaning†
  • Video checkout
  • Video games†
  • Video review billing
  • Wakeup service
  • Whirlpool†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Business Center†
  • Copier
  • Ethernet Connectivity
  • Fax Machine
  • Full Business Center
  • Meeting Facilities
  • Network/Internet Printing Available
  • On-Site Business Center†
  • Printer
  • Telephone
  • Voicemail
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Children's program, onsite †
  • Fitness center on-site †
  • Gym †
  • Health club
  • Jogging trail †
  • Outdoor pool †
  • Pool †
  • Sauna †
  • Spa †
  • Tennis court †
  • Whirlpool †
Off-Site Recreation
  • Bowling alley †
  • Fly fishing †
  • Hiking trail †
  • Horseback riding †
  • Jet-ski †
  • Kayaking †
  • Mountain biking trail †
  • Sailing †
  • Scuba diving †
  • Snorkeling †
  • Surfing †
  • Water-skiing †
Off-Site Attraction
  • Cancun
  • Cancun
  • N/A
  • Chichen Itza (Mayan Ruins)
  • Tulum (Mayan Site)
  • Xcaret, Archeological and Water Park
  • Chichen Itza (Mayan Ruins)
  • Cozumel
  • Isla Mujeres
  • Tulum (Mayan Site)
  • Xcaret - Natural Aquarium/Underground River
  • Ki Huic Public Market
  • Plaza La Isla
  • Market 28 - Public Market

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4306 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful beachside resort!

    Beautiful beachside resort with great staff! The hotel is classic 5 star service. We were well care for by the staff, from our welcome, to the poolside service and impeccably clean rooms! We had an Oceanfront room with a balcony and loved keeping the slider open in the morning to hear the ocean and see the amazing view. We went to the spa and each got the Kayanta signature massage. I've had quite a few massages over the years and I can honestly say this was one of the best. Thank you, Terese and Maribel for all the wonderful care! The pool was a quiet retreat and well kept. We were able to get chairs each day and enjoyed the poolside service. Food and Drinks were perfect! The brunch was amazing and the Casita restaurant on the beach was wonderful. We loved listening to the jazz in the Lounge. The staff was super kind and attentive at every restaurant.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Scammed ny Expedia

    We got the deal from expedia as all inclusive package and were scammed! At arrival they told us that Kempinski is not all inclusive! Expedia refused to stand behind their all inclusive advertisement! Kempinski try to offer for additional $200/per day all inclusive solution so we can be ripped $600/day in total! Kempinski is not a 5 stars hotel, probably was 10 years ago when was Ritz Carlton , but now is no more than 4 stars

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect stay at Kempinski Cancun

    We just got back from spending 5 glorious days at Kempinski Cancun. I can't say enough good things about it. The staff, from front desk to bellman to pool/beach to spa to waiters at breakfast- they were all helpful and friendly and they smiled all the time! The hotel is gorgeous. It is well maintained, elegant and immaculately clean. Our room was spacious and comfortable. We enjoyed the twice daily maid service! Anything "extra" that we needed was provided quickly (ex toothbrush). When we needed a taxi the hotel provided a taxi who they use all the time and the driver became our personal taxi driver for the duration of our stay! The spa is luxurious and we had wonderful massages. The pools are beautiful and have more than enough comfortable seating. Kempinski is a quick ride to/from the airport yet we never heard planes overhead. The absolutely only issue is that due to the weather recently the beach has had some erosion and is therefore quite narrow (for now), and there was a large area of the beach that was closed off to guests for safety reasons. That being said, we sat on the beach every day without it feeling crowded. The water is stunning- just as it looks in the photos. We hope that someday we can return to Kempinski!

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Elegance and royal treatment

    This is by far the best hotel to stay if you want royal treatment From the minute you walk in to the minute you check out. Elegant hotel, comfy beds, rooms are spacious and clean. The Fontino restaurant has by far the best service, food is delightful, but the service is even better. All I can say is elegance and royal treatment put together at this hotel. Loved it!!

    Jan 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Breathtaking Beach & Exceptional Service

    Best hotel in Cancun if you want a luxury stay. Ask for Ruben or get help with a tour from Cristobal, they are exceptional at making your stay special. You will want to come back every year! Most beautiful beach and the best service in Cancun. I will be back.

    Jan 28, 2025
Hotel advisories
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
  • AdvisoryThe Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryA minimum mandatory hotel-imposed resort fee of $43.10 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 13

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