Located on eight acres of pristine beachfront property in Isla Verde and caressed by the warm waters of the Atlantic Ocean, The Ritz Carlton San Juan provides guests with an unforgettable escape at one of the most elegant beach hotels in Puerto Rico along with the perfect launching point to explore the quaint cobblestone streets of Old San Juan.

Property information

Year built: 1997
Last renovation: 2011
Floors: 10
Nonsmoking rooms: 416
Suites: 11
Total rooms: 405
Total rooms and suites: 416

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory A mandatory hotel-imposed resort fee is included in the room rate.
Advisory A mandatory hotel-imposed resort fee is included in the room rate. Please contact hotel for resort fee inclusions.
Advisory A minimum mandatory hotel-imposed fee of 18% of the room rate (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check in: 4:00 PM
Check out: 11:00 AM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3256 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing night!

    Excellent food, lovely wine and the best service! Shout out to Pradeep who was a wonderul host! Definitey recommend the tiramisu and the seafood pasta. Went on Thursday for the pizza pasta night! Amazing!

    Sep 15, 2022
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ritz Carlton San Juan Rocks!!!

    Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.

    Aug 19, 2018
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not up to Ritz standards but very nice

    I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.

    Aug 08, 2018
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    AMAZING PROPERTY

    We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI

    Aug 06, 2018
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    WE HAD A GREAT STAY

    We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH 🤗😍🙌🏽

    Jul 31, 2018