Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in. There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 resort credit per room per night.
Guest will receive $25 resort credit per room per night. 
Applicable Dates:
Booking Dates: 06 Dec 2024 to 03 Apr 2025
Travel Dates: 06 Dec 2024 to 15 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and Save 25%!
Discount is already reflected in the package rate.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20%!
Savings reflected in the cost of your vacation package price.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 7 Save 30%!
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • BLT Steak
    BLT Steak is one of our on-site Turks and Caicos dining restaurants. It offers a selection of delicious cuts, an extensive wine selection focused on American wines and elevated cocktails in the restaurant or at the bar.
  • Casa Nonna
    Our Casa Nonna restaurant serves traditional Italian cuisine that showcases fresh, local and seasonal ingredients.The restaurant boasts a stellar wine list, mainly focused on Italian wines and house-made pastas. Live entertainment Sun & Mon 7:00 - 9:30 PM
  • Coralli
    Open for breakfast, lunch and bar lounge, Coralli is our seaside dining option where local ingredients meet Mediterranean flavors. Enjoy the culinary offerings from the terrace of our Grace Bay Beach restaurant, which overlooks the turquoise waters.
  • Noori
    At Noori at The Lobby Lounge we pride ourselves on serving the island's best sushi. Our skilled mixologists craft delicious and fresh cocktails with a Caribbean twist. Visit our Grace Bay beach bar. Live entertainment Tues-Sat from 6:30 PM -9:30 PM
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible parking
  • Bookstore,Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk,Offsite†
  • Casino†
  • Complimentary coffee in lobby
  • 24-hour front desk
  • Does hotel have accessible parking?
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
  • Accessible parking
  • Bookstore, Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk, Offsite†
  • Casino†
  • Complimentary coffee in lobby
  • Complimentary in-room coffee or tea
  • Complimentary newspaper in lobby
  • Concierge desk
  • Concierge floor
  • Dry cleaning†
  • Elevators
  • Executive floor
  • Exercise gym
  • Florist, Offsite
  • Food and beverage outlets†
  • Free parking
  • Front desk
  • Full american breakfast†
  • Full service housekeeping
  • Hair dryer
  • Hairdresser/barber†
  • Health club
  • High speed wireless
  • Housekeeping - daily
  • Ice machine
  • Ironing board
  • Laundry/Valet service†
  • Lounges/bars†
  • Meeting rooms†
  • On-Site parking
  • Outdoor pool
  • Parking
  • Pets allowed†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Room service - full menu†
  • Safe deposit box
  • Spa†
  • Turndown service
  • Valet cleaning†
  • Valet same day dry cleaning†
  • Video checkout
  • Video review billing
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Full Business Center
  • Meeting Facilities
  • On-Site Business Center†
  • Telephone
  • Voicemail

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Gym †
  • Health club †
  • Outdoor pool †
  • Pool †
  • Spa †
Off-Site Attraction
  • Providenciales
  • Providenciales

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 623 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A lovely resort, with attentive staff and an amazing location

    Cannot say enough about how lovely this resort was. I was a bit concerned when reading some of the reviews of this hotel on Tripadvisor. Now having spent 4 nights at the Ritz Carlton Turks & Caicos I'm not sure what hotel these people were staying at? We arrived very early having come from the morning flight from South Caicos to Provo. The bellmen and valets greeted us kindly and I was handed a rum punch the moment we walked in with the family feeling slightly frazzled. There was a manager standing in the lobby who greeted us and steered us right to a seat at the front desks (sounds like a small thing, but sitting when you check in makes a big difference, so does a cold drink). They found our reservation quickly and within minutes we were ESCORTED (not directed) by a manger to the lovely club lounge on the 9th floor. Once in the lounge we were met by the concierge and the kids quickly descended on the lovely lunch buffet that was being put out. Despite being somewhat of a "lounge snob" I was pretty much blown away by how nice the lounge was. Not huge, but well decorated, quiet, and with a lovely patio. The concierge quickly got our restaurant reservations sorted despite the fact that with it being spring break we should have done them weeks before. We waited and had lunch from an amazing spread in the lounge. The food was at least 25% nicer than I have had in other ritz club lounges. I also appreciated the fact that there was an open self service bar above the food displays. Another huge bonus in this lounge was that they put out at least two well crafted desserts for both lunch and dinner time. These were beautiful and delicious little servings. There was also a fridge with both beer, wine, and soft drinks (although strangely no diet drinks) although I learned on my last day that you could simply ask for one and they would make it appear. Whoever is hiring and training for the club room staff is obviously well versed in the Ritz service model. I'm embarrased that I didn't write down their names because they all deserve recognition. These lovely folks really get it. They were quietly efficient, friendly, but also unobtrusive at the same time which is something that only comes with experience and training. Even the concierge (Wildley) who said he was new, acted like a Ritz Veteran. After a few hours of waiting we were given keys to our rooms and our bags were already there by the time we made it down one floor from the club room. The standard ocean front room was beautiful, and seemed much larger than a similar class of room at the Ritz in Grand Cayman. There was a lot of storage space, and the bathroom was well equipped. We're also a little nuts about bedding in our family and the duvets and pillows were very luxurious and comfortable which made everybody happy. Our room was upgraded to a suite which is funny because the room was in my wife's name and she has no status, while I normally consider my Marriot status a joke because I never get upgrades especially at Ritz properties which we stay at quite frequently. The suite had us blown away, simply huge and lovely. It was well furnished and very roomy. The bathroom was also a show stopper. We now understand why the staff looked at us when we asked if there would be room for a rollaway bed because we could have put 20 of them in there. The location right on Grace bay cannot be beat, the water is breathtaking every time you look out the window. We didn't use the pools, but also didn't see any of the overcrowding some people have mentioned. the hotel was nearly full and there were still chairs available if we wanted to sit there. We also appreciate that the hotel had dispensors of sunscreen available seemingly everywhere which is a big plus. The staff at the pool was attentive depsite being very busy. They were friendly and funny as well. We were able to get served in no time and the food and drinks at the beach were as good or better than any other Ritz resort we've been to. Truffles fries and Caesar wrap were exceptionally good. Overall this is a really wonderfully run hotel that gets what it means to be a Ritz Carlton. Management was all around and readily available. We were greeted every time we returned, and all of our requests were attended to really quickly despite the crowds. The lobby was a lovely place to sit and people watch, I'm just sorry we didn't get to have sushi at the sushi bar. Thankfully, my wife and I are already planning our return without the kids. That does bring up another thing. I've seen some reviews say there are too many children there for a luxury resort. We didn't find that to be the case at all, despite it being spring break. Overall this was a great visit, I'm sorry we just didn't stay longer. Cannot wait to come back this fall.

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ritz Carlton - Providenciales

    I visited the Ritz Carlton in Provo with my family of 4, and let’s just say we will definitely be going back. We had a suite and they upgraded us to basically a house, we were so shocked we thought it was joke because of how large it was. We also got access to the club lounge and they had the best food I think I have ever had. Every single meal was incredible. We also visited the beach which was huge and also had catering so you can eat/drink at the beach. Also, we ate the first night at I believe Nona’s Kitchen. An italian restaurant with homemade pasta , I don’t think I have ever wanted another bowl of pasta so fast. Genuinely the best and most authentic dish I have ever had (spaghetti pomodoro) Overall, I was so impressed by everything here. From the kindness of the staff to the food to the room I was so pleased!!

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    LOVELY WEEK AT THE RITZ T&C!

    Traveled to T&C for the 2nd time and stayed at The Ritz Carlton with my husband. We had a wonderful time. Our room was a Club Oceanfront King Deluxe Guest room. Check-in at the Club Lounge on the 9th floor with Nadia, a Club Concierge, was seamless, and although our room wasn’t quite ready, we were able to eat lunch, change, and leave our luggage. The room was perfect for the two of us, and we loved having room service from the Club Lounge every morning. Wenderson, one of the club attendants, arrived with a friendly greeting, a carafe of delicious coffee, fruit, and pastries. The Club Lounge itself is a great space with patio tables overlooking the ocean and resort, and the patio is where we enjoyed almost every meal we ate there. We appreciated that the Club Lounge floor rooms are all just down the hall from the lounge itself. Having stayed at Ritz Carlton Cayman last year, you have to walk quite far to get to the lounge, so this was a bonus. One day, we returned to our room to find the Club Lounge team had left me (and us) a wonderful birthday surprise. We loved our Ritz Carlton branded ball caps and a pretty insulated cup for me, along with chilled champagne, a delicious treat, and a lovely note from the whole team. They all go out of their way to make your stay special. We ate most breakfasts and lunches in the lounge, and the food was always very good. They always had hot and cold food options and delicious desserts. We often refilled our travel cups with a drink to take down to the beach, and there was a fridge with soft drinks and beer always available. So, a big thank you to the whole team, our concierge, Sarhan, Nadia, Cris, and Wildley, as well as the attendants Carolina, Yeiry, & Janiel. A special thanks to attendant Wenderson, who really stood out as he served us every day we were there and also brought our room service each morning. We ate dinner at Noori (sushi) the first night, and it was a lovely meal with great service. We also ate dinner at the steakhouse, BLT, on our last night. We had a reservation for 8 pm, we asked to be seated outside and had to wait 45 minutes. We sat at the bar and ordered wine while we waited, but by the time we were outside, it seemed late, and we were the only ones there for most of our meal. The servers were great, but my filet mignon was a little tough, and for those prices, I expected better. My husband did enjoy his meal. Beach service to set you up each day is very efficient. The service for food and drinks our first few days was great, but we both noticed as the weekend approached and more “resident” guests arrived, we had a hard time getting anyone's attention. We ended up setting up on the other side of the beach (closer to the Italian restaurant) for the last few days and thought the service was better. After dinner almost every night, we would hang out at the Lobby Lounge bar where they had live music. We met and talked to lots of lovely guests. It was a fun atmosphere. The service at the bar was great. The water sports team were excellent. We took the Hobiecat out twice and really enjoyed sailing across the beautiful blue water. We booked the Lady Grace Catamaran snorkel catamaran tour through the Club, and that was a wonderful day that we can highly recommend to everyone.
 Grace Bay beach is absolutely one of the best beaches in the Caribbean and The Ritz Carlton did not disappoint.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing stay. Far below Ritz Carlton standard

    We stayed at The Ritz-Carlton, Turks and Caicos from December 4th to December 9th, 2024, to celebrate two milestone birthdays—my mother’s 70th and my sister’s 50th. Unfortunately, our experience was far from the luxury and service we expected from the Ritz-Carlton brand. From the start, there were multiple service failures that made our stay frustrating rather than celebratory. Upon arrival, our pre-arranged car service was missing, leaving us stranded at the airport. Despite notifying the hotel in advance about our special occasion, there was no acknowledgment of the birthdays at check-in or throughout our stay. Our room was not properly prepared for three guests, requiring multiple requests for basics like robes, slippers, and water. Housekeeping was subpar—the room was never vacuumed, the carpet had stains, and a painting was missing from the wall upon arrival. Dining was another disappointment, with undercooked pancakes, burnt bacon, and greasy poolside meals, all served with lackluster service. The spa experience was equally frustrating, with misleading billing that resulted in overcharges. Perhaps the most disheartening part was the inconsistent service. While the weekend staff was more attentive, the weekday team was noticeably indifferent. Even after raising concerns with management, the response was minimal and failed to adequately address the issues. We have stayed at multiple Ritz-Carlton properties and expect a high level of hospitality, but this location did not live up to the brand’s reputation. Sadly, it felt more like an average resort rather than a five-star luxury experience. For the price and prestige of the Ritz-Carlton name, we expected far better. We won’t be returning to this location and cannot recommend it.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Ritz??? Maybe like a Ritz cracker with cheese whiz… but not a real Ritz Carelton.

    Don’t even think of this as a Ritz-Carlton property think of it as a lower end Marriott property with service equivalent to something lower than a Marriott guest quarter suites. We sat at a bar they had three bartenders and less than 40 patrons and it took us almost 20 minutes just to get a ginger ale. We spoke to four different people there’s simply no excuse for that. We felt like it was reversed discrimination. Is this what the Ritz Carlton has become? We’re talking horrible attitude from all the servers just terrible. They all need to be retrained. I certainly wouldn’t expect a person of color to be treated poorly anymore than I would expect anyone else to be treated poorly. The food was an Angus premade patty for a burger and sushi that was just average Even though we went at the casino every night, it’s a really blah atmosphere zero thought was given to the casino and there’s not a chance anyone could ever walk you in there pull off the blindfold and have you guessed that it was a Ritz-Carlton property. However, in all fairness, the Casablanca casino looks like it’s a risky place to be so I guess I’d rather be in a boring place then someplace where shootings took place across the street, killing a correctional officer for the United States The water in front of the Ritz Carlton is always cloudy, which is more prone to getting shark attacks compared to Clearwater where the sharks won’t make mistake. You’d be much better off staying at Wymara or any number of properties further to the west on gray Beach where the water becomes clearer and warmer. As a matter fact, it is some of the clearest water you’ll ever see just as soon as you move away from the Ritz Carlton. Also went on the lady Grace, which is the catamaran for the Ritz Carlton, which has a very well designed interior area that’s Erie and not claustrophobic at all and then they’ve got the front deck with the trampolines. We had a lucky trip in that there were a bunch of dolphins swimming along off the bow For quite a while. The captain didn’t seem to be very experienced. His name was Tim and he put us in a more wavy area because they didn’t have any Buoy’s reserved. We waited about 45 minutes to get a buoy. That seemed a little long for a luxury cruise One thing that isn’t mentioned the cruise is that everyone is required to wear these lifers when you snorkel it’s really uncomfortable and you can’t dive at all which feels pretty restrictive. They said it’s because of both traffic of which we saw approximately zero I think it’s just because they don’t want to have to try too hard to keep track of their guests. The food was pretty terrible, some over spiced chicken legs, a mediocre salad, and some turkey club sandwiches that were probably made a day or two before hand. There was also some pasta salad, which I just passed upon. The bartenders, whilst not particularly friendly we’re confident in making Avril spritz’s, and the like and they had plenty of Prosecco on board – that was a nice touch that seemed Ritz like Was it worth the $278. Which was the cost over the $199 price …. Uh nope. There is a St. Regis coming to the island so there is hope . Want good service ? Get Hector the 21 year old waiter at Coco Bistro …he was excellent . Who ever trained this kid should be training all the Ritz staff. Want a nice Ritz? Go to Kansas City or Boston . The brand seems to have fallen .

    Mar 19, 2025
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