Property information
{{title}}
Resort details
Hotel advisories
General policies & fine print
Customer ratings & reviews
TripAdvisor traveler rating
3015 reviews
-
Dec 16, 202410/10 for everything
BEST HOTEL EVER ! I have decided to offer my wife the dream of being in Bora Bora, and I’m glad I’ve booked for this hotel ! Service 10/10 Food 10/10 Location 10/10 Everything was 10/10 !!!! We are going back with so many and unforgettable memories, we will definitely miss each one we have an interaction with. Maruru roa Bora Bora !
-
Dec 11, 2024Nice Resort
First time to Bora Bora. I stay 150+ nights per year in higher end Bonvoy properties. We stayed a week in an over water villa. Trying to write a fair review for a $2500/night room. Keep in mind most of the hotels on Bora Bora are equally expensive. My abbreviated review: PROS: Huge rooms - we are told biggest in the South pacific. Great covered deck out back to spend your days. Great water pressure - shower was excellent. Comfy bed - slept well every night Good blackout blinds Bikes - these were great for getting around which can be long distances Nice service at higher end restaurants - Far Niente and Bamboo had the best 727 bar drinks and view - incredible Food at bamboo was on par with "nicer" restaurants in the US Mainland Lagoon - sheltered area to snorkel and see tons of fish Views - not a bad view form any room really. This IS paradise. Great gym that's been redone. CONS: Every part of the resort (minus the gym) needs a full remodel. Rooms are 10+ years past their prime. Cleaners yell across the rooms and its quite annoying when you are trying to enjoy a peaceful day. Rooms need redone - literally every part of the room (minus the mattress) needs a full refresh. Floors, tile, windows, shades, sinks, counters, furniture, everything. Towels are Courtyard quality, at best No mention of birthday. I booked 9 months in advance for my 50th and no one mentioned this on arrival. Asked me several times "why are you here". Inexcusable. Breakfast exact same every day. EXACTLY. Well, the juice of the day was different. Pools too deep or too shallow. The pools plain sucked. You either tread water or you sit down and have 70% of your body out of the water. VERY odd. Horrible design times two pools. Butler service: A joke. We spoke with ours twice. They claim (and advertise) they will unpack for you. Simply not true. In the end we would not return. When you have a lacking hard product (the rooms are dated) you smother your guests with service. At times we felt absolutely invisible. With a better hard product this resort would be a contender. However the other options are better for now.
-
Nov 26, 2024
perfect paradise
It's difficult to describe just how amazing this resort is. We love to travel..at least 3x a year as a family and rarely visit the same resort again. We have been here approx 6 times and every time it's just as magical as the last. The staff are spectacular ..food..facilities..all just the best !
-
Nov 14, 2024St Regis Bora Bora
A very beautiful hotel, and we were taken care of by one of the female butlers as soon as we arrived. She took us in a golf buggy to show us all facilities, restaurants and everything around the hotel. Too much information. The bungalow over water was stunning, and when we arrived at the room, our butler showed us a list, where she had booked all dinners for the 5 days, at the hotels restaurants, and at 5:30 pm. Like we had nothing to say about where we wanted to eat or timing. We changed the timing, thanks for that. She offered free coffee and tea at any time we wanted. We booked it for 9 am. the next morning, and it never showed up. The same next morning, and we were complaining. We also wanted some extra water bottles to the room, and we needed to call again. It took more than an hour before they arrived. And what we saw, the butlers were running around and saying sorry to people all the time, and especially when people sat down with their breakfast. OMG, who wants a butler in the face when you try to eat.. It happened all the time. And it was extremely expensive, we have been to so many 5* hotels, but here they need some upgrades, and routines must be changed. The boys at the beach were amazing and all other stuff, exept the butler services.
-
Nov 12, 2024
Beautiful Part of the World & Great Service.
My husband picked this property for our 25th Wedding Anniversary. A bucket list part of the world to see. Boro Bora is truly one of the most beautiful parts of the world. View of the mountain, water (really is that color), lagoon on site at St Regis all amazing. The service of the butlers (Violaine was ours) is a perk of St Regis that makes a stay there a really special experience. They think of everything you might need. The people that work at the beach and pool also are so friendly, kind and thoughtful. Raihau in particular really made us feel taken care of. It was a hard decision each day to hit the beach, pool, snorkel in the lagoon or just relax & swim from our deck in overwater room. The only thing we did off the property was a jet ski tour around the main island. It was very fun and so worth it. We also used the paddle boards provided by St Regis at their beach. Amazing experience that more than checked off a bucket list trip.