Guests will receive the following inclusions:
Unlimited meals and Drinks 24hours
- BREAKFAST: International Buffet and /or A la Carte services at Gaviotas Restaurant
- LUNCH: Sea Food & International Buffet and /or A la Carte services at Gaviotas Restaurant
- Snack Pool Bar A La Carte services
- DINNER: During the week a rotation of different cuisines are offered: International and Mexican specialties and specialties from the Grill.
- National & International brands in all of our Restaurants & Bars
- 24-hour room services, alcoholic beverages served by the glass (An extra service charge of $3USD will apply)
- Mini Bar (Beers, soda & water - restocked daily)
- High speed Wi-Fi internet (All throughout the hotel)
- 24 hrs Westin Workout Gym
- Westin Family Kids Club, with activities for children from 4 to 12 years old
- Kayaks, snorkeling and scuba dive lesson per person
- Service charge and taxes (except Environmental Sanitation Fee)
Inclusions subject to change without prior notice.
Resort Details
- Cuzamil
Cuzamil specializes in Yucatan favorites and international fusion cuisine featuring prime U.S. meats. Our servers will suggest the perfect bottle of wine to complement your dining experience, while you marvel at the sunset from our romantic terrace.
Reservations required
- Las GaviotasStart your day at Las Gaviotas restaurant with show cooking at the buffet, as well as international and Mexican specialties à la carte. Return for delicious tacos and ceviche at lunch, then our special seafood dinner with romantic beachfront views.
- SnackLocated next to the main pool area, soak up the Cozumel sunset views at Snack while sipping your favorite cocktail or glass of wine. Feel the gentle breeze and enjoy Westin Fresh by the Juicery smoothies and drinks made with healthy, local ingredients.
- Various Lounges/Bars• Lobby Bar
• El Cielo Sky Lounge Bar
• Snack Pool Bar
• Domestic & International liquor brands in all of our Restaurants & Bars
- All-inclusive meal plan
- Babysitting†
- Beauty shop/salon†
- Doctor on call†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Phone services†
- Safe deposit box
- Tour/sightseeing desk†
- All-inclusive meal plan
- Babysitting†
- Beauty shop/salon†
- Doctor on call†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Phone services†
- Safe deposit box
- Tour/sightseeing desk†
- Travel agency†
- Wireless internet connection in public areas
- Convention Centre†
- -Our venues are customizable to your banquet, reception, small wedding or family reunion
-Host a romantic wedding ceremony on our scenic beach in Cozumel alongside family and friends
-Post updates from your dream Cozumel beach wedding thanks to our complimentary Wi-Fi
-Celebrate with friends and family at our spa and over drinks and small bites on our terrace
-Use our rentable AV equipment to show a heartwarming slide show of your love story for guests
-Receive a special group rate for reserving a block of 10 rooms or more at our Cozumel hotel
† Fees may apply
- Bike trail †
- Children's program †Children between 5 and 12 years our Kids Club will take care of them, offering special activities like board games, video games and beach games.
- Diving †
- Fitness center on-site †-Cardiovascular Equipment
-Free weights - Jogging trail †
- Kayaking †
- Pool †Semi-Olympic sized pool
- Snorkeling †
- Spa †In our Spa Zazil ($) you will find the necessary relaxation to reactivate, we have themed cabins, jacuzzi, steam room and relaxation area.
- Jet-ski †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1383 reviews
-
Feb 20, 2025Pure heaven
I had the anti aging spa treatment with Guilian. Absolutely amazing. Pure heaven. I love the Westin Cozumel and this was my first time at the spa. Exceeded all expectations. Best massage ever. I would highly recommend the spa to anyone staying at the Westin.
-
Feb 19, 2025
Fabulous 6 night getaway!
Beautiful location! Room was on the 15th floor - corner balcony. Amazing! The staff was all kind and helpful. We ate breakfast everyday and it was fabulous. Fresh omelette - well stocked. Bartenders were awesome and the lobster shack is very close for an extra special meal. We could not have asked for more for our kids nights away. We met a lot of interesting nice people.
-
Feb 16, 2025
Snack bar
We had Virgina serve us at the lunch bar by the pool! She was amazing and so attentive to our family the entire time. It was a great place to grab a bite after a day in the sun. Such great service and I can’t wait to come back the next time we are in Cozumel.
-
Feb 13, 2025
Quiet First Class Resort
This was our first and our adult children’s second time to visit The Westin Cozumel. We were impressed with all the amenities and the outstanding staff. Javier the concierge was there to greet us and check us in as return guests. What a pleasant happy person. We opted for the all inclusive package. Great food and service including most drinks. We chose the Buffet breakfast which included lots of choices and different coffees. Food was good including omelettes or choice of multiple egg dishes prepared fresh. Multiple fruits and hot dishes lined the counters with breads, muffins and doughnuts. We spent a considerable of time at the roof top pool. The loungers really need soft cushions is my only complaint. Starting at noon drinks and food could be ordered at the bar to be delivered to where you were seated. The bartenders Jorge and Osvaldo at (Roof Top Pool)Sky Lounge took excellent care of us. The snack bar menu had a good selection with chicken wings or bites, burgers, tacos, papitas, French fries and more. On our last day we waited at the beach bar near the pool and our servers, Vicky and Alex provided everything we asked for including the same snack bar menu. Dinner was either at Gaviotas or Cuzamil restaurants. Lots of Mexican dishes to choose from. The service and food were awesome. Special Staff Mentions: Some staff worked at both restaurants or bars: (what a team) Concierge: Javier Servers: Joseph, Carmen, Belem, Joaquin, Ananise, Javier, Gusta, Miguel Lobby Bartenders: Facunda, Wilder, Hilario, Jorge Pool Bartenders: Jorge, Osvaldo Front Desk: Reyes, Carlos (Manager) We loved our rooms on the fifteenth floor with a balcony and the best sunset views. The beds and pillows were of Bonvoy quality and the housekeeping was excellent. We went for several walks down the beach from behind the restaurant and along the street on the paved sidewalks. We will definitely have a return visit.
-
Feb 13, 2025
Spa
Hydro therapy & Massages with Ruth, Sara & Gullian were amazing!! I booked a service for my two daughters and myself and we all had an incredible experience. Our massage therapists found our sore neck, back & shoulder muscles and worked them out. Highly recommend treating yourself!
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe Environmental Sanitation Fee is not included in the rates and will be collected by hotel at check in or check out.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - No student groups or Spring Breakers allowed. All guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.