Guests will receive the following inclusions:
Unlimited meals and Drinks 24hours
- BREAKFAST: International Buffet and /or A la Carte services at Gaviotas Restaurant
- LUNCH: Sea Food & International Buffet and /or A la Carte services at Gaviotas Restaurant
- Snack Pool Bar A La Carte services
- DINNER: During the week a rotation of different cuisines are offered: International and Mexican specialties and specialties from the Grill.
- National & International brands in all of our Restaurants & Bars
- 24-hour room services, alcoholic beverages served by the glass (An extra service charge of $3USD will apply)
- Mini Bar (Beers, soda & water - restocked daily)
- High speed Wi-Fi internet (All throughout the hotel)
- 24 hrs Westin Workout Gym
- Westin Family Kids Club, with activities for children from 4 to 12 years old
- Kayaks, snorkeling and scuba dive lesson per person
- Service charge and taxes (except Environmental Sanitation Fee)
Inclusions subject to change without prior notice.
Resort Details
- Cuzamil
Cuzamil specializes in Yucatan favorites and international fusion cuisine featuring prime U.S. meats. Our servers will suggest the perfect bottle of wine to complement your dining experience, while you marvel at the sunset from our romantic terrace.
Reservations required
- Las GaviotasStart your day at Las Gaviotas restaurant with show cooking at the buffet, as well as international and Mexican specialties à la carte. Return for delicious tacos and ceviche at lunch, then our special seafood dinner with romantic beachfront views.
- SnackLocated next to the main pool area, soak up the Cozumel sunset views at Snack while sipping your favorite cocktail or glass of wine. Feel the gentle breeze and enjoy Westin Fresh by the Juicery smoothies and drinks made with healthy, local ingredients.
- Various Lounges/Bars• Lobby Bar
• El Cielo Sky Lounge Bar
• Snack Pool Bar
• Domestic & International liquor brands in all of our Restaurants & Bars
- All-inclusive meal plan
- Babysitting†
- Beauty shop/salon†
- Doctor on call†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Phone services†
- Safe deposit box
- Tour/sightseeing desk†
- All-inclusive meal plan
- Babysitting†
- Beauty shop/salon†
- Doctor on call†
- Laundry/Valet service†
- Lounges/bars
- Meeting rooms†
- Phone services†
- Safe deposit box
- Tour/sightseeing desk†
- Travel agency†
- Wireless internet connection in public areas
- Convention Centre†
- -Our venues are customizable to your banquet, reception, small wedding or family reunion
-Host a romantic wedding ceremony on our scenic beach in Cozumel alongside family and friends
-Post updates from your dream Cozumel beach wedding thanks to our complimentary Wi-Fi
-Celebrate with friends and family at our spa and over drinks and small bites on our terrace
-Use our rentable AV equipment to show a heartwarming slide show of your love story for guests
-Receive a special group rate for reserving a block of 10 rooms or more at our Cozumel hotel
† Fees may apply
- Bike trail †
- Children's program †Children between 5 and 12 years our Kids Club will take care of them, offering special activities like board games, video games and beach games.
- Diving †
- Fitness center on-site †-Cardiovascular Equipment
-Free weights - Jogging trail †
- Kayaking †
- Pool †Semi-Olympic sized pool
- Snorkeling †
- Spa †In our Spa Zazil ($) you will find the necessary relaxation to reactivate, we have themed cabins, jacuzzi, steam room and relaxation area.
- Jet-ski †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
1420 reviews
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Apr 01, 2025Wonderful Visit!
Too many awesome people at this resort. Efran at the pool bar is a gem and a great ambassador of the Westin hotel chain. The room are awesome, food exceptional. Could use permanent umbrellas on the beach to avoid blowing wind. The staff at both restaurants are as nice as could be and a treasure for sure.
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Apr 01, 2025
Adds More Relaxation to Paradise.
I thoroughly enjoyed my experience at the spa. It was a pleasant birthday gift. The chocolate wrap was very relaxing and appreciated by all of the senses. The staff all were so pleasant. Nadine was firm yet gentle. I would offer one correction, and that is, the rooms were too cold, so this interrupted my relaxation at times. I would highly recommend Nadine and the facility.
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Mar 31, 2025
Una escapada al paraiso
Estuvimos hospedados durante el pasado fin de semana y nos encanto! la atención, la limpieza de la habitación y en general el lugar es muy bonito. Puedes hacer snorkel justo frente al hotel sin tener que ir a otro lado, hay muchos peces. La comida es buena así como las bebidas, tuvimos una cena en el restaurante las Gaviotas y la atención de Javier supero todas nuestras expectativas, así como la del Capitán Josep que tuvo un hermoso detalle en nuestra mesa. Pensamos volver pronto, ya que realmente nos encantó el lugar 10/10.
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Mar 31, 2025
Zazil Spa
Guillian, at the Zazil spa is absolutely amazing. I had the full body massage and chocolate wrap and I need to figure out how to pack her in my carry on bag and take her home with me. Lol I would definitely make this a must do on every trip to Cozumel.
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Mar 29, 2025
Great hotel with wonderful amenities
I can’t say anything negative about the Westin Cozumel. Everything about our stay was great, the staff is amazing Edwardo was very fair and professional in handling any guest issues. Osvaldo, Alex and Vicky are so eager to help at the pool area restaurant. Cannot stress enough how impressive the staff was. This place has the best food I’ve ever had with the all inclusive option, typically all inclusive is nasty buffet food. Here you order off the menu for lunch and dinner. Breakfast is a buffet but fantastic with a custom omelette station. Drinks were all cold and very strong if that’s what you want. The building and rooms are very clean, I’m not sure what “updating” some of the reviews are suggesting that the hotel needs. Air conditioning works very well in the rooms and our WiFi was fine. Snorkeling on the beach was wonderful, saw many fish, rays, skates and at night saw so many squid. The only thing I didn’t like about the location was the dive shop, “pro divers,” they were expensive and require you to deal with the taxi service to get to a resort on the south side of the island for diving. If you book with Pro divers you will be on a boat with 18-20 divers, but this has nothing to do with the hotel. If you plan to go diving check with, “Dive Palancar,” they take small groups and have a great diver to divemaster ratio. Hotel Westin was perfect!
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe Environmental Sanitation Fee is not included in the rates and will be collected by hotel at check in or check out.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - No student groups or Spring Breakers allowed. All guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.