Hotel Promotions
All Inclusive Amenities.
All Inclusive Resort Benefits Include:

• Daily Meals (at resort restaurants) 
• Select alcoholic and non-alcoholic drinks 
• 24-hour room service
• 24 Hour use of the Westin Workout
• Non-motorized water sports 
• Wi-Fi
• Daily stocked mini bar
• Programmed Activities, and use facilities and bikes

Important Information:  Redemption information will be provided by the hotel at check-in

Applicable Dates:
Booking Dates: 01 Jul 2023 to 28 Feb 2027
Travel Dates: 07 Jan 2024 to 28 Feb 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bamboo
    Asian Blend dinner restaurant. Open for Dinner. Dress Code:  Casual Elegant. (require reservations)
  • Caracola
    Outdoor palapa by the pool offering Costa Rican and American menu. Open for Lunch. Dress Code: Casual.
  • Cauri Bistro
    A la carte Tapas restaurant. Open for dinner. Dress Code: Casual Elegant.
  • El Ranchito
    BBQ style by the pool, open seasonally for lunch.
  • Faisanela
    International menu. Exclusive for Royal guests during breakfast & lunch. Available to all guests for dinner. Dress Code: Casual Elegant.
  • La Sabana
    Guanacaste Rodizio, traditional cattle-rancher cooking style, offering fire-roasted meat selections and Costa Rican dishes. Open for dinner. Dress code: Casual Elegant.
  • Manglar
    Beachside-style seafood eatery. Open for Dinner. Dress Code: Casual Elegant.
  • Mitra
    The International buffet restaurant to enjoy lavish buffets. Open for Breakfast, Lunch and Dinner. Dress Code: Smart Casual.  5:30 p.m. – 9:30 p.m.

  • Spirula
    In-house trattoria, serving up traditional Italian cuisine and rustic Mediterranean decor. Indoor or outdoor setting, open for lunch and dinner. Dress Code: Resort Casual.
  • Various Lounges/Bars
    - Cauri Bar
    - Imperial Bar - Our Sports bar will provide a menu (attached) available from 6:00 p.m. a 11:00 p.m.
    - Triton Bar
    - Astrea Bar
    - Nautilus Bar
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's program, onsite
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    There is an 18-hole golf course available.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court †
    There are 4 lit tennis courts on-site. 
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • Zip Line at W Costa Rica
    • 1 cable from the Living Room (Lobby área) to Zona Azul Beach Club at the Beach level. 
    • This is exclusive for W Costa Rica guests as part of their W experience and is FREE.
    • Not available for Westin guests nor external visitors
    • Max guests: 40 people

    Zipline is a cable line that goes from a metallic structure (usually towers) from one point to another point. A canopy involves the cable line being anchored to the tree canopy. In the case of the experience of this new amenity it is a mix between both.
    It is a medium-moderate intensity tour for people aged from 5 years onwards.
    From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.
    Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.

    Prior reservation is required to do the tour.
Off-Site Attraction
  • Aerial Adventure by Sky Adventures
    • A Canopy Tour of 8 cables + tibetan bridge + tree climb + quick flight
    • Exclusive for guests staying at The Westin Reserva Conchal & W Costa Rica. Not available for external visitors. 
    • Operation by: Sky Adventures y Swiss Travel
    • Reservations: at Swiss Travel tour desk located at each hotel

    It is an amenity that has 8 cables (canopy), a Tibetan bridge, a tree climb and a quick flight (quick jump from a tree). Don’t worry! The last one is completely optional!
    It is a medium-moderate intensity tour for people aged from 5 years onwards.
    From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.
    Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.

    Prior reservation is required to do the tour.

    Not included in package, fees apply

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7501 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Westin

    Amazing experience! Delicious food, beautiful scenery, and wonderful hospitality! Varied options for excursions depending on what you enjoy- there was something for everything at the Westin! Check out Erik G in the blue shirt for awesome excursions!

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing place

    Amazing Place Hard to beat a place that has it all - amazing beach, pools, weather, rooms, amenities, food, services and personnel. We just spent our second 2 week R&R here and plan to be back again Quick shout out to all the people that made us feel so welcome and pampered - Pablo our concierge,Jorhan, Christopher, Anthony ("Cristiano"), Diane, and Miguel at Faisanella, and Edwardo at the activities area. An exceptional all-inclusive resort.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Westin Reserva - First Class Resort

    We stayed at the Westin Reserva 23Mar to 30Mar in Tower 2 of the Westin Club. It is a first class resort in every way. Thank you to our concierges Kenny and Bergen. We especially enjoyed the adult pool - Victor the bartender is great. Special thanks to the staff at the Faisenella restaurant especially Diana and Anthony. We did not have a bad meal at any of the restaurants and each and every one of the staff at the resort is exceptional. We booked our tour through Erik G at the beach. Look for the blue Google shirt. He’s great to work with. This was our first trip to Costa Rica and we can’t wait to return.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Hard to get a good cup of coffee!

    Overall good experience - best all-inclusive I’ve stayed at. My experience is mostly at RIU properties which in comparison the food and service was not as good as the Westin. Rooms are perfect, beds are comfortable. Food was good but not great. Plenty of room at the pool and beach. We did several excursions which were all booked through Erik G on the beach. Great experience on all excursions, always felt safe and Erik never asks for money, instead you pay the driver/excursion host directly AFTER your experience. Biggest downside- hard to find a good cup of coffee at this resort. There is black coffee available with breakfast but no to go cups. There is also an espresso machine but it was out of order most of the time. There is fake Nespresso machines in the rooms but again, no to go cups and I was hoping for some legit Costa Rican Java. You can also purchase coffee at the Coffee Lounge ($6USD for a large) but it wasn’t any to write home about.

    Mar 29, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Worst Food at All-Inclusive Resort by Westin - Would not return or recommend

    WARNING: AVOID THIS RESORT – FOOD QUALITY IS UNACCEPTABLE ! As a Titanium Elite Marriott member, I have traveled extensively and experienced many resorts—nothing compares to how shockingly bad the food was here. You have to try really hard to make food this terrible at a so-called 5-star resort. Disastrous Dining Experience Across ALL Restaurants: 🔴 Faisanela (Club Area Restaurant) – Paid extra for lobster that was stale and smelly (borderline dangerous to eat). The steak was flavorless and low quality, the Moroccan soup was watered-down mystery liquid with dried chickpeas, and fish tasted unfresh. Even the cannoli dessert had a stale shell. Breakfast? Barely passable—microwaved waffles and cheap bread. 🔴 Spirula Trattoria (Italian) – How do you ruin Italian food? Somehow, they managed. Tasteless, low-quality ingredients across the board. Stale fish, soggy and flavorless calamari, and a bland, uninspired lamb shank. 🔴 Mitra Market (Buffet Breakfast) – One of the worst buffet experiences ever. Poor-quality food, sloppily served. Omelet station staff couldn’t understand English or take basic instructions. Juices? Completely watered down. 🔴 Caracola Restaurant (Lunch) – Completely disgusting. Stale Red Snapper, undercooked burgers, bad calamari, and a tasteless chicken club sandwich. 🔴 Club Pool Grill – UNSANITARY & SLOPPY – Absolutely unhygienic. Saw the chef using the same utensils for raw and cooked food, handling raw meat with bare hands, and then assembling burgers with those same hands. If you care about food safety, avoid at all costs! Complete Disregard for Guests – We Gave Up & Ate Elsewhere After two days of one awful meal after another, we refused to subject ourselves to more and chose to eat out instead—despite paying for an all-inclusive package. It felt like the resort was cutting corners by serving trash food just because it was included. Other Issues: • Beach was not swimmable – Constant vendor harassment and massage solicitors. • Security Concerns – Left slippers unattended for 15 minutes—stolen immediately. Final Verdict: STAY AWAY Unless Food Quality Drastically Improves! The property itself is beautiful, and non-restaurant service staff were good, but terrible food ruined the entire experience. They have the facilities and ingredients to do better—someone just needs to actually care. Until then, this resort is a complete waste of money.

    Mar 28, 2025
Hotel advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
General Policy
  • Check in: 3:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - 
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - 
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - 
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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