Resort Details
- Arena Sports BarRelax at one of the most unique sports bars in Cancun, Mexico, featuring a menu with more than 40 dishes, including vegetarian and gluten-free options. Save room for dessert and sample one of our restaurant's 21 flavors of artisanal ice cream.
- Palmar MarketRelish our international market options, including fresh deli items, produce, meats and wine for a quick bite or grab-and-go delights. The Palmar Market helps keep you fueled and energized for your stay in Cancun, Mexico.
- Sabor Casual KitchenEnjoy tantalizing international cuisine and panoramic views at Sabor Casual Kitchen in this bright and airy restaurant in Cancun, Mexico. Choose from a variety of à la carte dishes or a buffet of pastries, tropical fruits and local Cancun favorites.
- Sea & Stones RestaurantSavor fresh seafood, cuts of certified Angus Beef® steak and wood-fired pizzas at our restaurant in Cancun, Mexico. With indoor and outdoor seating, Sea & Stones Restaurant offers breathtaking ocean views, delicious cuisine and an extensive wine list.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- Boarding pass print-out available
- Bookstore,Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk,Offsite†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed - Accessible parking
- Boarding pass print-out available
- Bookstore, Offsite†
- Buffet breakfast†
- Business center†
- Business services†
- Car rental desk, Offsite†
- Child programs†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Continental breakfast†
- Direct dial telephone
- Efolio available to company
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Florist, Offsite
- Food and beverage outlets†
- Free high speed internet connection
- Free parking
- Front desk
- Hair dryer
- Health club
- High speed internet access
- High speed wireless
- Hot breakfast†
- Interior corridors
- Ironing board
- Kitchenette
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Motorcycle parking
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Spa†
- Tennis court
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Meeting Facilities
- On-Site Business Center†
- Printer
- Telephone
- Voicemail
† Fees may apply
- Beach †
- Children's program, onsite †
- Fitness center on-site †
- Gym †
- Health club †
- Outdoor pool †
- Pool †
- Spa †
- Tennis court †
- Bowling alley †
- Fly fishing †
- Hiking trail †
- Horseback riding †
- Jet-ski †
- Kayaking †
- Mountain biking trail †
- Putt putt golf †
- Sailing †
- Scuba diving †
- Snorkeling †
- Surfing †
- Water-skiing †
- Cancun
- Cancun
- Chichen Itza
- Tulum Ruins
- Ek Balam
- Il Kil
- Ruinas de Tulum
- Tulum Ruins
- Chichen Itza
- Xcaret Park
- Xel-Ha Park
- Playa Delfines
- Torre Escenica del Embarcadero de Cancún
- Ventura Park Cancun
- Mayan Museum Cancun
- Galeria Balance Cancun
- Puerto Cancun Marina Town Center
- Plaza Las Americas
- Cancun Wax Museum
- Parroquia de Cristo Rey Cancun Q. Roo
- Selvatica - The Adventure Tribe
- Xenotes Oasis Maya
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
5807 reviews-
Dated, poor property with Marriott status benefits
It’s a dated, somewhat depressing property. My room was in a corridor with a lot of construction and repainting going on. The fumes were so strong I thought I would faint. Checkout time is 10 am, which is not great. No status benefits for Marriott Elites. I won’t be coming back here. There are few places on the earth where the choice of hotels is as wide as in Cancun… so fortunately, no need to stay here.
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Marriott Elites Beware! No breakfast or other benefits included!
Beware Marriott Bonvoy Elite members! We are a couple with Titanium and Platinum status, and the only benefit they offer is 1000 points. This is incredibly disappointing, and arguably deceptive. The hotel explains it’s all clearly described in the T&Cs and due to the fact that they are a Westin Vacation Club property (and says it’s the same in Cabo). But the reality is that I choose my hotels based on how I’m treated as an extremely loyal customer to the brand, and this experience tells me I’m not loyal (you can keep your 1000 points). We discovered this at first day breakfast where we were given a $47 USD bill. Thankfully, the management team worked with us for a resolution. But the owners of this hotel should understand this is a poor customer experience, you put your employees in a no-win situation having to defend it, and at minimum you should ensure it’s disclosed when people check-in. Do better, please.
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Our home away from home, in the Caribbean!
We come every year. We love walking right out of our room and to the beach.The staff is incredible and second to none! The property is so very clean and beautiful. We participant in the water aerobics, the cooking classes and the drink making classes...Enjoy it all❣️
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A bit under classed for a Marriott!
The hotel overall is rather large and has a lot of features. However, I will have to say that the service overall is pretty poor and a bit frustrating. The rooms are a good size and they look larger because of the vaulted ceilings. The food is just OK nothing special. The breakfast area is an absolute disaster. Very difficult to find a place to sit and the food is just average. I would’ve expected a lot more from a Marriott out of this class. The location within Cancun is at the beginning of the hotel zone and it makes it very difficult to get around. The taxi service is absolutely awful and the taxis are literally falling apart. Lesson learned take Ubers.
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Wonderful beach vacation!
Wonderful hotel! Fantastic staff. Great restaurants with wonderful wait staff! El Sabor restaurant staff are amazing! Shout out to Herminio, Humberto, Enrique, Ramon, Rene, Elias, Paola, Nathanael, Mariza Adalberto. The Sea and Stones staff are incredible too! Shout out to Chef Jesus, Celso, Yesca, Pedro, David, LUis, Geovanny, Francisco, Armando) Comfortable beds.
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 17