Plan your visit to paradise at The Westin Resort & Spa, Cancun. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our vacation ownership resort offers the perfect destination for business trips and family vacations in Mexico. Unwind at one of our sparkling pools or on the white-sand beaches. Schedule a relaxing beauty treatment at The Heavenly Spa before or after a day in Cancun. Find adventure at our resort with a snorkeling trip to the coral reef, a ride on the FlowRider® surf experience or other activities. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services and event spaces on the beach. Kick back in a beach villa with a fully equipped kitchen or select a cozy guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun property does not charge resort or per-person fees.

Property information

Year built: 1991
Floors: 6
Nonsmoking rooms: 370
Suites: 16
Total rooms: 354
Total rooms and suites: 370

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory Important Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General policies & fine print

Check in: 4:00 PM
Check out: 10:00 AM
Kids stay free policy Maximum number of children per paid adult: 0Maximum child age: 17

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 5788 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Excellent. Genaro and Guillermo were entertaining and informative. Would highly recommend this class. Drinks were delicious. It was well worth the investment of time and money. Loved the different flavors. Learned a lot and will definitely use the information.

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stay in Cancún

    The hotel was fantastic, with a great atmosphere. Big thanks to the animators Guillermo and Genaro, who were absolutely wonderful! Thanks to them, we learned how to make piña coladas during a fun activity. Thank you for the unforgettable moments!

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Tropical Getaway

    Hilario made our experience amazing- he made sure we were taken care of at all times. He sat down showed us a map of the area , talked about transportation and scheduled our excursions. Hilario, Miguel, Julio Thank You for an amazing time! Until next time ❤️ Westin Resort and Spa in Cancun

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cancún Vaction

    Victoria was very sweet and helpful, Adi was really playful in the games and super nice. Genaro was the man… so helpful and kind to me and my friends. Guillermo was the best, good dude and very good at spike ball and a very nice gentleman. Adi was super mellow and very good to conversate with. These workers were top tier and amazing, if you have the privilege of running into them at the resort I’m sure it will complete your vacation as an A+. THEYRE THE BEST!

    Nov 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best bartender ever and take staff

    Victoria was great Miguel was incredible Genaro was fun and Adi was very kind. Overall a very solid stay this place is only missing a nighttime hot tub. For those looking to come here for entertainment drinks and an incredible ocean view it is well worth with this staff.

    Nov 15, 2024