Find your balance among 14 acres of swaying palm trees and fronted by a 410-foot private beach on the Pacific Ocean. The Westin Resort & Spa, Puerto Vallarta offers all this splendor only five minutes from Licenciado Gustavo D?az Ordaz International Airport and charming downtown Puerto Vallarta, Mexico. Lace up for dining and upscale shops at the marina district across the road. Relax at a beachfront pergola and sparkling pool or book an appointment at our serene spa offering head-to-toe pampering at our Puerto Vallarta resort on the beach. Our Puerto Vallarta, Mexico, resort hotel features a Westin WORKOUT? Fitness Studio, tennis courts and nearby golf courses. Bright colors and tropical Mexican d?cor grace every ocean-view hotel room at our resort, and each accommodation includes a private balcony, plush Heavenly? Bed and rejuvenating Heavenly? Bath. Recharge the right way at The Westin Resort & Spa, Puerto Vallarta.

Property information

Year built: 1992
Last renovation: 2009
Floors: 14
Nonsmoking rooms: 281
Suites: 34
Total rooms: 247
Total rooms and suites: 281

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Resort details

Amenities

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Activities

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Hotel advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
Advisory A minimum mandatory hotel-imposed fee of $20 (plus 16% tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory Hotel will charge Pet fee of $20.00 USD (inclusive of tax) per Pet, per night. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory Phase 1 renovations is completed which includes: 146 rooms (1 tower), Main Lobby + Mexia new Mixology concept.

General policies & fine print

Check in: 3:00 PM
Check out: 12:00 PM
Pet policy Pets Allowed: Only small dogs are allowed the hotel may deny access to large dog breeds

Customer ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 2427 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    No Thanks!

    Not like it used to be. Rude pushy employees. One day room not cleaning and requested it to be cleaned, and they said "will send someone up" no one ever came. Please note they send the same canned reply to every complaint, it is clear they have no interest in fixing anything, as they say the same excuse every time. Don't take my word, read them and see!

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My Amazing 61th Birthday Trip UNFORGETTABLE 👏🏾👏🏾😍😍❤️❤️

    I would definitely rate this resort one of the best experience that I have had the customer service from front desk throughout the resort was absolutely amazing. my family and I will definitely will revisit the resort again. I am so appreciative to everyone who celebrated my birthday each day I mean, I got a cake from every restaurant that I visit Breakfast Included I definitely have to mention a few names that really stood out and made my birthday trip. Absolutely amazing. Thank you so much for the excellent excellent customer service. WestinPuerto Vallarta employees: Isreal (Palmar restaurant) Eder (front desk) Maribel ( beach bar) Carlos (beach bar) Rafael (beach bar) Judiel (Bar Tlaquepaque) Diego (Bar Tlaquepaque) Adriana (beach services)

    Aug 29, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Overpriced with nothing to offer, NOT ALL inclusive

    I can agree with all the recent negative reviews. I live in a city that has loud noise, regularly, and the noise from the construction at this hotel is incomparable. It is so loud and shakes the entire property. Food and drink are incredibly expensive and not good nor is the service good. Don’t order a glass of water, it comes with a hefty charge. The pricing is similar to the LA Airport and the food is lacking and there aren’t authentic options. We paid a cash tip and tipped very well, and they added tip on most of our services despite it not being authorized. There is no verification when they charge stuff to the room and we end up with a lot of charges that aren’t ours and the hotel is unresponsive to dispute it. Cannot recommend it. It is so expensive and has nothing to offer. Neighboring properties are higher quality and all-inclusive. Do not get fooled by the “Inclusive.” It does have things available, but it is not ALL inclusive. We checked out early, it was a terrible experience.

    Aug 13, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Collapsing ceiling Westin Resort and Spa Puerto Vallarta, Mexico

    We had a shocking experience when the ceiling of our room collapsed in front of us and nearly striking me. It was a horrible experience, we felt like the whole building was going to collapsed. The manager from the Hotel Mr. Ruben Escalante only honored us 70,000 points and I definitely think we deserve more. My daughter had a severe panic attack due to this incident.

    Aug 06, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible stay

    Don’t go there if you don’t want to experience unbearable noise all day from remodeling starting at 9-5 pm every day. You can hear drills as they are just next to your ear in your room and in the pool. You just can’t have a rest or nap during the day! On top of that they don’t hesitate charging you resort fee every day and other hidden taxes and fees you are not aware of! Breakfast is not included and it’s kind of pricey - around $30 plus they automatically charge tips. If you eat with family your breakfast bill will run you bankrupt at the end of your stay. Kind of overpriced for Mexico!!! The beach sucks, we never go there for 10 days! Brown water. I will never stay there nor recommend anyone! There are much better hotel with better beaches with breakfast included. I should have made my research.

    Aug 06, 2024