Hotel Promotions
Guaranteed Upgrade.
Guest will receive Guaranteed Upgrade at time of booking from Junior Suite Garden View to Junior Suite Ocean View.
The upgrade is reflected in the rates.
Applicable Dates:
Booking Dates: 28 Jan 2025 to 28 Feb 2025
Travel Dates: 19 Apr 2025 to 30 Sep 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 to 31 Dec 9999
Travel Dates: 22 Jan 2021 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages
• One $1500 Resort Credit coupon per room

To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 27 Jun 2019 to 31 Dec 2050
Travel Dates: 27 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.

The All-Inclusive program includes the following amenities:

  • Breakfast, Lunch, Dinner and unlimited snacks at any of the 8 a la carte restaurants on the property as well as the 7 a la carte restaurants at the Grand Palladium Costa Mujeres property
  • Alcoholic and non-alcoholic beverages
  • Free WIFI in all the facilities
  • Non-motorized water sports
  • Entertainment
  • 24 Hour Room Service
  • Personalized minibar with special beverages
  • Taxes and Gratuities

Important information: Restrictions may apply. Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 25 Jun 2019 to 31 Dec 2050
Travel Dates: 25 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Capricho
    International restaurant with self-service themed stations and show cooking.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Gaucho
    Argentinean steakhouse with the best cuts from the grill.
  • Helios
    Ibiza-inspired beachfront restaurant with fresh fish and rich rice dishes.
  • La Boheme

    A romantic atmosphere offering sophisticated cuisine from France.

  • Tapeo
    Traditional Spanish tapas and pinchos with a modern twist and the most extensive selection of Spanish wines.
OffSite Dining
  • Various Bars / Lounges
    15 uniquely themed bars are available, including a swim-up bar, beach bar, a sports bar, lobby and waiting bars, and even a sky bar.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • Spa†
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Celebrate those special moments at this beach side resort, ideal for weddings, honeymoons and vow renewals. This resort offers personalized wedding packages and a number of event services, a romantic gazebo overlooking the Caribbean Sea, tropical gardens, as well as a variety of multi-function rooms that are uniquely decorated for the occasion.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Non-Motorized Water Sports
    Including stand-up paddle board.
  • Pool
  • Spa †
    Zentropia Palladium Wellness & Spa offers you the perfect balance between body, mind and soul. A luxury spa and wellness centre where all kind of treatments are on offer. With more than 4740 m2, distributed over two floors, its space is devoted to relax and wellbeing. Zentropia Palladium Wellness & Spa features rooms for different aesthetic treatments for the face and body, massages, a relaxation zone, waterfalls, a foot bath with stones, hot and cold hydromassage baths, a sensation shower, dry and humid saunas and an ice room.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13487 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    When a great individual makes an impact on your experience...

    Great resort. And make sure you visit La Boheme, the French restaurant and ask for Jorge Zanatta for your server. Food was superb, service exceptional. Jorge made perfect recommendations and suggestions. He went above and beyond. Manager Amelia was also a bright spot. Overall, a great experience.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 STAR EXPERIENCE!

    I do a lot of research before I go somewhere and did not have high expectations after reading some of the reviews. Boy, was I wrong! The moment we arrived, we were asked to sit down at the desk to check in. They brought us over warm towels for our hands and glasses of champagne. We were there for my husband's work trip and were given a regular room overlooking the ocean. We saw they had private pool rooms in which we upgraded for 3 out of the 5 nights we were there for an extra $100/night. We had the best service everywhere we went. We would be walking around the resort and every staff member greeted us as they were passing by. Golf carts were easily accessible to take us to the other side. We even did the boat ride to go to dinner one night. The grounds were extremely flawless. I did see a lot of reviews with staff members pestering people to go to timeshare meetings and we personally were never approached. Do not pay full price for the spa as someone was coming by the pool offering deals and you can definitely work with them to get it down to an affordable price. The pool was very nice, but get there early in the morning because people put their towels down and seats are taken quickly. The butler service was top notch! We had Lizbeth in our first room and Alfredo for our 2nd room and they went above and beyond! If you can upgrade to the pool room, do it! Make sure you request Building 2 as that is where the sunny side is. The pool room was fabulous, and we didn't want to leave our room. We had Roger who would deliver our drinks right to our own little pool so never had to go to the pool bar. He was the best! I had brought a few snacks and was eating those by my pool and he saw me and brought over chips and guac. My favorite food was the mixed ceviche and shrimp quesadillas at Helios. The beach was gorgeous with white sand and they had a bar and lounge chairs to enjoy. If I had one complaint, it would be our first room in Building 1 where the room is very musty smelling. We did not have that issue in the pool room in Building 2. Bring tons of sunscreen since they sell it on the property for $30-$35! Love this resort and cannot wait to go back!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Delicious

    Don’t miss the salsa dip class with Carlos and Guillermo when you stay at TRS Coral at Costa Majures. It was a great way to spend part of the afternoon and have a great drink while doing so. We made a pico sauce and a fire-roasted salsa as well. GEH

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Serious About Salsa!

    Serious About Salsa! Carlos and Guillermo gave the best salsa presentation. We came, we made, we ate, and we enjoyed a million laughs while at it. Do not miss out on the salsa tasting if you see it on the schedule. They even accommodated me with my distaste for cilantro.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Poolside and Cabana Service

    Jaime and Brayan at the pool provided us with exceptional service during our week stay. Both very attentive, friendly and extremely helpful. They very much enhanced our stay. Looking forward to our next trip back to Cancun and TRS Coral. Muchas Gracias

    Feb 21, 2025
Hotel advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • Minimum guest age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


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