Resort Details
Customer ratings & reviews
TripAdvisor Traveler Rating
18541 reviews-
Superior Service Staff
This review is for the superior staff only. They are second to none. They are fun and make your pool and beach experience memorable. Most of them have been here many years. Delores …. Diannnah …. Ray … Juan D … Jose … Fairyenne ….Yayre …Aneylo … Felicia
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TRS Turquesa
I recently stayed at the TRS resort and unfortunately, it was a very disappointing experience. The service was terrible, and the quality of the food was poor. We had a hard time getting reservations anywhere on the property. However, the bartenders and the service at the pool were by far the best part of our stay. It was also difficult to find transport at night when coming back from the bars. Our rooms were not clean and had multiple leaks, which did not get fixed until our last day. I would not recommend this resort based on my experience.
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Not what it used to be.
Dirty rooms, dirty beach, dirty pools, dirty restrooms, dirty restaurants, lack of staff, lack of quality entertainment, no beach or pool parties, no foam parties, no music, broken beach loungers, trash on beach, outdated rooms, excessively worn beds, lack of buggy transportation after 10pm, cockroaches, tiny bugs in rooms, lack of sufficient air conditioning in rooms, lack of restaurant reservations, pointless activities like drink tastings or create a dreamcatcher, leaking ceilings in rooms, clogged drains in bathrooms, very unsanitary public restrooms. Used to be the spot, now it is just a lame place (TRS=the retirement spot). After visiting every year for the past 6 years, will definitely NOT return. If I could rate this a zero, I would. Save your money and go somewhere else.
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Fuout stay n in Punta Cana was really amazing cause all the people have ans smile face and services all the time that fo
People so friendly and kind, Always helping with everything you need you butler was amazing marggie and Jean in all the services since we arrived at the hotel we will repet here again is really amazing country and beautiful people omggg never see that before
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first time but not the last
The beach here in Punta Cana is wonderful. The employees make you feel like you are at home. Our room is always very clean. We thank the maid. The services are always very friendly. The people took a while to get to the restaurants, but the food was very good.