Location
Riviera Maya - BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
13333 reviews
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Dec 22, 2024Wonderful time at Las Rocas
My husband and I had such a wonderful experience at Las Rocas. Elisea was incredibly friendly, attentive, and made our day so much better. Elisea not only made fantastic drinks but also took the time to chat and make my husband and I feel welcome. Josue and Sonia were also helpful and made sure we were good and comfortable.
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Dec 22, 2024
TRS YUCATÁN PERSONL SERV SIMPL AMAZING
It was such a great experience more because our concierge Carlos from RS YUCATÁN gave us such a wonderful attention, always asking how we were feeling and if needed anything. The restaurants are also great, but the personal attention you get is top, waitresses from Helios, Lourdes and Guadalupe are so attentive; Chef Roberto, also from restaurant Helios was incredibly good. TRS YUCATÁN IS SIMPLY AMAZING.
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Dec 22, 2024
I miss TRS Yucatán so much
I had an amazing time in TRS Yucatán with my cousins. It is the best all inclusive resort I have stayed in so far. The room I stayed in was in villa 68, right by the infinity pool. The room was so spacious. It seems the rooms are designed for couples due to the limited privacy when changing, but my cousin and I managed to make the best of that. There are no elevators in the villas, but that wasn't an issue for me. It took two flights of stairs to reach the top floor (where my room was located). The cart service was reliable and frequent enough to get from one part of the massive resort to another, though it is possible to walk from one part to another. I think it took me 10 minutes to walk from villa 68 to the TRS lobby. Perhaps it took me 15 minutes to reach the Zentropia fitness centre from villa 68 on foot. My butlers, Carlos and Fernando were always so helpful and never put a foot wrong. I would return to TRS Yucatán and request villa 68 in a heartbeat, just to have Carlos and Fernando as butlers. Of course, I would try to get a ln ocean view room (in the range 6813-6818 or 6825-6830, I think) next time.
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Dec 22, 2024
STAY HERES
This was such a magical experience. If you are on the fence about staying here, click the book button now. The staff is world class, the food is really good, and the drinks were never empty. Please remember to tip when you come as most of the staff primarily works for tips, they do accept USD! But the service you will get here will rival that of your favorite restaurant in the US. The resort is so much fun, the adults only property is secluded and exclusive! But it’s still fun to explore the extended parts of the resort that are family friendly. The staff always tries to remember your name, drink and favorite things to create a personalized experience for you. We drank so much and ate so much good food! We should’ve had more of a hangover most mornings but we did not because of the amazing food that we ate all day and they make sure to keep you hydrated with constant water bottles! This is a girls trip we will never forget and I hope my review can convince some more people to enjoy this amazing resort!!!
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Dec 21, 2024
Was absolutely incredible
The butlers we had at villa 70 was exceptional. Always replying and always there for us when we needed at any point in the day. Best service we have ever had at a resort in Mexico. We would recommend this resort especially the TRS to anyone who wants to go to Mexico.