Location
Riviera Maya - BeachProperty information
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Resort details
Hotel advisories
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer ratings & reviews
TripAdvisor traveler rating
19003 reviews
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Dec 17, 2024Home away from home....the peaceful haven one should experience .For us it was a break from crazy, busy city life.
Heartiest welcome by butler of the privé club. Spacious room , very clean. The fridge was stocked and our welcome gift is worth mentioning: 4 bottles of Tequila,cheese platter and tons of fruit and chocolate. Food at La Hacienda is to die for! The buffet at Le Marché was also very good. Loved walking along the lush and well manicured gardens.There was also an environment friendly corner for wildlife. Lots of activities at the pool .I loved the morning yoga sessions, did some biking too. Got the opportunity to meet the amazing Dora , a resourceful PR.
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Dec 17, 2024
Heaven on Earth
Valentin Imperial has everything you want in a resort: beautiful nature, amazing food, and a great mix of relaxation and fun. The property feels like a tropical oasis with tons of greenery, wildlife, and little spots to explore. The food is incredible, with plenty of restaurants offering something for everyone, and it’s all done very well! The vibe is laid-back but lively. There’s always a party or something fun going on if you’re in the mood, but it’s easy to find quiet corners to chill, too. The staff are incredibly kind and helpful, and the guests are just as friendly, which makes the whole experience even better. It’s the kind of place you’ll want to come back to. Makes you fall in love with your life! ♥️
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Dec 17, 2024
Highly recommend
Friendly staff, relaxed atmosphere. Love the long walking paths that cover the large property, easy to feel like you're not surrounded by a thousand other travelers. Restaurant by the beach and the Hacienda are our two favorite spots to eat, would skip the Italian.
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Dec 17, 2024
2nd Visit & 31st Wedding Anniversary
Again, the service was exceptional!! The staff always have a smile on their face and always making sure you have everything you need to have a great time. I highly recommend this resort for everything you are wanting and looking for in a resort. It is more than you expect! The grounds are vibrant and beautiful. The new breakfast and lunch buffet was amazing. You would not be disappointed at this amazing resort!!
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Dec 17, 2024
Love it
Love the place, I have visited in December, the resort is big and has verity of restaurants with amazing food, inside and outside spaces with many different activities at pool etc, the staff is always lovely, smiling and interacting. Will definitely be coming back!!😍😍