Resort Details
- 24-hour front desk†
- Accessible facilities†
- Air conditioning†
- ATM/Cash machine†
- Barbeque grills†
- Bell staff/porter†
- Child programs†
- Children welcome†
- Coffee shop†
- Currency exchange†
- 24-hour front desk†
- Accessible baths
Adapted room doors
Emergency cord/button system in bedroom
Light switches in guest rooms for wheelchair user's height
Raised toilet seat with grab bars
Special needs menus
Wide corridors
Wide entrance
Wide restaurant entrance† - Air conditioning†
- ATM/Cash machine†
- Barbeque grills†
- Bell staff/porter†
- Child programs†
- Children welcome†
- Coffee shop†
- Currency exchange†
- Doctor on call†
- Full service housekeeping†
- Gift/News stand†
- Grocery shopping service available†
- Hotel does not provide pornographic films/TV†
- Housekeeping - daily†
- Interior corridors†
- Lounges/bars†
- Non-smoking rooms available†
- Onsite laundry†
- Restaurant†
- Building meets all current local, state and country building codes†
- Sundry/Convenience store†
- Tour/sightseeing desk†
- Transportation services - local area, Offsite†
- Transportation services - local office, Offsite†
- Valet parking†
- Wakeup service†
† Fees may apply
- Puerto Vallarta
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Wonderful staff
We just spent 3 months at Villa Jan thru March and as always it was wonderful. The resort is older but well maintained, The location is excellent, on the beach and close to the Malecon. The real stars of the show are the staff. Friendly, caring, efficient always going above and beyond. I commend all the staff, from the gate guards, the bellmen, the gardeners, housekeeping, servers too many to name! However I want to give a special thanks to Melany at the front desk. Patty the Room division manager, Concierges Ana, Monse, Bianca. Also Maid Supervisor Amalia, Rosalia in the laundromat and UVC rep Gina. A very very special thank you to those who helped me through a very difficult time. Diego Flores concierge, Alfredo Farias pool concierge, Kenia front desk, Elizabeth UVC rep, and the entire entertainment staff Manager Sergio, supervisor Tino, Diana, Leslie, Arat, Charlie and Jade and Spa girls in the gym Perla and Crystal. You all are in my heart which is why I will return again and again. Allyson
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Family vacation
“Absolutely love this place! It’s my fourth visit, and I keep coming back. The location is ideal — right in the heart of Vallarta, making it easy to explore both sides. The pool is fantastic, and the service is outstanding. Be sure to ask for Mago, Malena, Maggi, or Martín — they’ll make sure you’re well taken care of.”
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El Patron Restaurant
Wonderful service from all the staff. Alfredo Farias pool concierge gave us the best service making sure our drinks were always full! A big thank you also goes to Chef Humberto (El Patron restaurant) for preparing a wonderful meal for us. Finally, another standout was Veronica also at El Patron Restaurant for her attention to detail. Thank you.
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Some good, some bad.
Well, where to begin. Overall, the grounds are well maintained. The pools are clean. The beach is pristine. The workers work incredibly hard and always with a smile on their face. The entertainment is top notch and ends early enough for those who like to get to bed at a decent time. But…. Check that you get the room you paid for. We had paid for a specific type room and it was not what they put us in. After much back and forth and wasting our entire first day here, we were able to get money refunded to us the day before we left. Patricia seemed to be the ONLY one able to get the job done at the front desk for us. Kudos to her. She explained that it’s always better to get these things taken care of before leaving the resort. So, make sure you take the time to do that. Additionally, be cautious of what you eat. Mid-way through our stay here my husband and I became ill. The thing we both ate in common was guacamole at the pool. Needless to say, it put a damper on the rest of our stay as we were wary of everything else going forward. PVR itself is lovely and the workers are top notch - especially the ladies at Le Creperie who I often went to multiple times a day. But, after suffering some medical issues a year ago where I was unable to eat at all on our last vacation, it was a bummer to finally be able to eat only to have it cut short mid-stay with no desire to consume anything further. Overall, cute resort, small, safe, good for little kids, teens, adults, elderly. But, sadly, we probably won’t be returning.
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Monse is my best friend
I am back every year, I not a member, the staff are very attentive like keniai a the front desk The concierge monserrat, veronica, alondra, Bianca, ana...Bellman carlos, chuy's, moses, Joel, David, Ismael...I love this place...everyone are very friendly
- Check in: 3:00 PM
- Check out: 11:00 AM