Resort Details

OnSite Dining
  • Various Lounges/Bars
    Los Equipales - A Mexican style sports bar located poolside. Enjoy your favorite cocktail, a cold cerveza, or a light snack while watching sports tv.
  • Various Restaurants
    Cucina - Open-air restaurant and pool bar serving buffet breakfast and à la carte lunch and dinner. Dinner choices such as sandwiches, pasta, lobster, shrimp, fish, paella, chicken, and grilled meats. Italian buffet Friday nights. Bar open mid-morning to after dinner.

    Jalisco - Dinner restaurant with seating under thatched-roof palapa and in air-conditioned lobby. Mexican specialties and seafood. Bar open mid-afternoon to after dinner.

    Deli/Internet Café - Open early morning to late night for coffee drinks, sandwiches, salads, ice cream, and desserts. Adjacent room with eight computers offering high-speed Internet connections (surcharges).

    Equilpales - Casual, open-air bar with pool and hockey tables. Open late morning to late night.

    Hours subject to change.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool
    There are 3 pools on site.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.
On-Site Attraction
  • On-site Entertainment
    Dinner Shows - Mexican and Caribbean poolside buffets and music/dance performances weekly.

† Fees may apply

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8809 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best restaurant!!

    Best dining experience at Yashinoki restaurant thanks to Rodrigo, Paulina and Elizabeth!! They made it such a wonderful experience every time we dined there! Rodrigo was so attentive and made sure we were well taken care of!! All of our visiting family absolutely loved this restaurant thanks to these hard working people!!!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best vacation

    We’ve been having the most wonderful holiday. The staff has been extremely helpful and helped us work out. All of the things we needed to. We are relaxing and enjoying the sun. Thank you a the staff Monsie concierge and her coworkers alo, vero, Gina, Anna, Tania, Bianca and margarita The waiter by the pool Daniel The front desk supervisor Kenia and paty they are very helpful Paty from breakfast restaurant Activities staff the best with Sergio

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family trip

    We love our Mexican home! 34 years now! Monsiee, Daniel, Patty, Gina, Paty, Charlie (stretching exercises), Rosa (cleaning lady), vero, Alondra, Bianca, Tania, Anna Kenia the front desk supervisor she is wonderful. Pool service is outstanding!

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Every year we back

    I have been enjoying coming here for many years and this year even still so special to me and I love it here. The room service is good. The cleaning the service for food is wonderful and the concierge staff Ana, Karla Monserrat, Veronica, Alondra, Tania, Bianca, margaritta the best staff

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Service excellence

    The service here has been wonderful. We love the waiters and especially Monse who helps us in all we do! Members service Ana, Vero, Mago, Alondra, Bianca and Tania Service pool with Joaquin, Daniel and Rafael they are the best Absolutely we back next year

    Jan 19, 2025
Hotel advisories
  • AdvisoryBeginning May 6th the hotel is removing the Villa del Mar section of the hotel to construct new buildings. The construction site will be closed off to minimize noise. Some locations and services of outlets may change from time to time. Scheduled completion is 2027.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental fee: $40 MXN ( $2.03 approx.) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 18
  • General policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Smoke Fee
    Although smoking is not permitted within the suites, guests who smoke are permitted to do so outside in their room balconies and/or other designated areas such as restaurants etc.

    Minimum check-in age is 18 year round.

  • Pet policy : Pets Not Allowed

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